Customer Ratings & Reviews
- Model:
- ZA6F0016US
- SKU:
- 6401727
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the IdeaPad Duet Chromebook favorably, particularly praising its ease of use, included keyboard, and excellent battery life. The device's value for the price and compact size are also frequently cited as positive aspects. While some users mention limitations in the amount of RAM and the sound quality of the speakers, the overall user experience appears to be quite positive.
This summary was generated by AI based on customer reviews.
Not worth the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do anything you need it to do. I got it to use with my cricut.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet ships with the Chrome Operating System and it is compatible with Google Play Store APPs. We always recommend you check the requirements and compatibility of any device and/or software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the device and/or software you will need to use.
I bought a referb from BBuy and it doesn't turn on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived just today. The thing also **REEKS** of cigarette smoke. Nasty. I'm already returning it because it doesn't even turn on but this makes it so much worse.
No, I would not recommend this to a friendLenovo Duet Chromebook
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been trying for months to get this piece of junk to interface with my printer, with no luck. Now that it's too late to return it, it dies suddenly and won't come back on, even after charging for days. My first and last Lenovo product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you are experiencing this issue with your Lenovo Chromebook Duet. We recommend reaching out to our Chromebook tech support at 800-426-7378
previous owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tablet, but it comes with the user of its previous owner and I can not delete that account to be able to use the tablet as a tablet manager, it would be good to reset the products parameters of factory before selling them
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Resetting this Chromebook back to original fawctory settings may clear all of the legacy information currently on the Chromebook. Here is a link to instrcutions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If you continue to have issues, we recommend you contact Lenovo Tech Support for Chroomebooks for additional help at: 800-426-7378.
Slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Not enough ram. Trackpad does not work very well
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet, model number ZA6F0016US, ships with the 8-Core MediaTek Helio P60T processor, with a speed of 2.0GHz over 8-Cores. This processor is supported by 4 GB LPDDR4X RAM and + 128 GB eMMC solid state hard drive for fast recall of files and APPs stored natively. If you are getting slower than expected performance, we recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook. Be sure your new Chromebook can support the software/games you will need to use. If you continue to have issues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Lenovo Tablet sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps saying it is out of space an and can't install apps but it isn't. The only thing you can do is factor reset it and then it does it again and again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Be sure you are performing the factory reset of your Chromebook Duet correctly. Here is a link to instructions for the reset of a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If you continue to have issues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port has malfunctioned from day one!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues charging your Lenovo Duet Chromebook. We recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Average. Keyboard quit 2 weeks in....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped qorking 2 weeks in. Has yet to be fixed. Lenovo makes great hardware but pushes new models out to fast. Im only gicing this one star because of the keyboard. Which os the only reason I bought this type of item in the first place.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the detachable keyboard on the Lenovo Chromebook Duet, model number ZA6F0016US. First, disconnect the keyboard from the tablet. reattach the keyboard to the tablet. Be sure the keyboard is properly connected to the tablet. If the issue continues, try resetting the Chromebook back to original factory settings. Here is a link to instructions for doing this: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues after the reset, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very dissapointed. I destroyed it after 2 hours of use. I, literally, smashed it. I threw it onto the ground and it cracked. Then I threw it again and it broke into several pieces. It was quite satisfying to this piece of junk break apart. Don't waste your money.
No, I would not recommend this to a friendWifi issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should be the perfect Chromebook but this is the 3rd one I've used that has an issue with Wifi showing routers "out of range" while showing full bars. I don't have this issue with any of my other devices or my other 2 Chromebooks.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with WiFi connectivity with your Lenovo Chromebook Duet, model number ZA6F0016US. This configuration ships with 5G, Wide-Range/High Speed - 2x2 WiFi 802.11 a/b/ g/ n/ac, MIMO, 2.4 GHz & 5 GHz Dual Bands, for maximum signal coverage and universal compatibility. If you are experiencing less than expected connectivity with your WiFi router and the Chromebook Duet, here is a link to tips for fixing WiFi connection problems with a Chromebook: https://support.google.com/chromebook/answer/6318213?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Piece of crap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of crap ever will never turn back on always giving me problems I've used it once without one issue all the other times I've been trying to use it and it will not power on or it fights me or I have to reset it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. This model ships with the Chrome Operating System and is compatible with Google Play Store APPs. Be sure the APPs you are using are compatible with the Chrome Operating System and the Duet's specific configuration. Try resetting your Chromebook back to original factory settings. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If you continue to have issues, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378.
Trash product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely regret buying this piece of junk, constant lagg and stutter. Features like auto brightness cannot be turned off and the lack of basic settings in a tablet isnt there. I'd give this zero stars if i could
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. First, try resetting the hardware of your Chromebook, here is a link to instructions for doing this: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues, now try resetting the Chromebook back to original factory settings, here is a link to instructions for doing this: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. Here is a link to instructions for turning off the Auto-brightness feature within a Chromebook: https://chromeunboxed.com/how-to-disable-auto-brightness-on-your-chromebook#:~:text=If%20you%20visit%20chrome%3A%2F%2F,'%20and%20choose%20'disable';.
Here is a link to a YouTube video that demonstrates the features and functions of the Lenovo Chromebook Duet: https://www.youtube.com/watch?v=7RYc2J_nGhc&t=53s. If you continue to have issues with your Lenovo Chromebook Duet, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Defective upon arrival/support worthless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer defect on arrival. The magnet on the case does not line up and renders the the stand useless. Lenovo support was dreadful.Took two months to ship it and get it back. The unit was not fixed and no explanation was given.
No, I would not recommend this to a friendOpen Box Item was "repaired" by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucked. Was supposedly repaired by Geek Squad but the initial problem persisted. Geek Squad needs to work on their quality control. The item looked cool, but I never got to use it since it wouldn't even power up. Returned.
No, I would not recommend this to a friendSimply bad device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing but problems with this device. Look at other options. Has connectivity issues, has issue freezing between apps. The screen turns dark and the only way to fix is to reboot the tablet.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Try resetting the hardware od your Chromebook: https://support.google.com/chromebook/answer/3227606?hl=en. If the issues continue, now reset the Chromebook back to original factory settings: https://support.google.com/chromebook/answer/183084?hl=en. If the issues still continue, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Lenovo sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The display gets very dim and difficult to view randomly, unexpectedly. I tried changing two settings to solve the problem which does not help I want to return this item, but it is no longer returnable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the Auto-Brightness control within your Lenovo Chromebook Duet. You can disable Auto-Brightness within the Chrome Operating System. pen chrome and type the following into the address bar chrome://flags/#auto-screen-brightness. From there you can change the setting from Default to Disabled. This should disable the auto-brightness. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
I want my money back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box and it doesn’t even charge! Waste of money. Super dissatisfied
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues charging your Lenovo Chromebook Duet. Resetting the hardware of your Chromebook my fix the charging issue you are having. Here is a link to instructions for resetting the hardware of a Chromebook: https://support.google.com/chromebook/answer/3227606. If the issue continues after this reset, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
No Customer Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works well enough, but Lenovo does not offer direct customer support, which I often needed. I no longer use the item.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your IdeaPad Duet Chromebook. You can reach Lenovo Tech Support for Chromebooks at: 800-426-7378.
No buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase I made, the tablet crashes, the screen is dark, and only after the battery is exhausted and recharged it goes back to normal and very slow.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet, model number ZA6F0016US. Try resetting your Chromebook back to original factory settings to clear the issues you are having. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues after this reset, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Really Disappointed with Best buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was bad (screen is really poor quality, compared to the iPad at same price) but best buy customer service was the worst. Better throw away that money somewhere else
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Duet Chromebook, model number ZA6F0016US, ships with a 10.1-Inch (screen size measured diagonally) IPS screen, with a resolution of FHD (1920 x 1200), a brightness level of 400 nits and provides 100-Percent (72-percent of the NTSC) of the sRGB color gamut for great color accuracy.