Customer Ratings & Reviews
- Model:
- ZA6F0016US
- SKU:
- 6401727
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the IdeaPad Duet Chromebook favorably, particularly praising its ease of use, included keyboard, and excellent battery life. The device's value for the price and compact size are also frequently cited as positive aspects. While some users mention limitations in the amount of RAM and the sound quality of the speakers, the overall user experience appears to be quite positive.
This summary was generated by AI based on customer reviews.
Awful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitches, unreliable, never worked properly. Now outside BestBuy's ridiculous return window, so I'm stuck with it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad Duet Chromebook, model number ZA6F0016US. Resetting your Chromebook back to original factory settings may fix the issue you are having. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues after this reset, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Junk not working after 1 month.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 1 month old and it fell apart keys fell off and OS froze up. Touch screen wont register touch. Total junk.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad Duet Chromebook, model number ZA6F0016US. This Lenovo IdeaPad Duet Chromebook ships with a limited, 1-year manufacturer's warranty, covering OEM hardware issues. We recommend you contact Lenovo Tech Support for Chromebooks for additional information at: 800-426-7378.
Stopped work 3 months after I bought
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Feb. 25, 2021 for tele health. Worked fine until stopped working. Stopped working on May 26, 2021.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Be sure the Chromebook Duet has a charged battery. Plug the AD adapter/charger in to the device and a wall socket. There is a LED light right near that device side port to plug the AC adapter/charger into the device. The device is getting power if the LED light is on. If the LED is not on, the issue may be with the AC adapter. We recommend you take the Chromebook Duet to your local Best Buy and test another AC adapter with the device. If the LED light comes on, let the tablet charge for 15-minutes. Now press the power button and the device should boot normally. If it does not, try resetting your Chromebook. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the problem remains after a reset or you are unable to reset the Chromebook, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk.. started up fine and connected to wifi worth no problems.. almost brought me back to the 90s as far a screen quality and computer performance goes
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet ships with a 10.1-Inch (screen size measured diagonally) IPS - FHD (1920 x 1200) 10-Point Touch screen, with a brightness level of 400 nits. This screen delivers 7--Percent of the NTSC color gamut for excellent color accuracy. This configuration ships with the ARM 8-Core MediaTek Helio P60T processor, with a speed of 2.0GHz through 8-Cores.
Great til it died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed this chrome book until one day after about a years worth of use, it would turn on.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Resetting your Lenovo Chromebook Duet back to original factory settings may correct the issue you are having. First, plug in the included charger into a wall outlet, then plug in the Chromebook Duet and let the Chromebook Duet charge for approximately 15-minutes. After charging the Chromebook Duet, follow these instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues after this reset, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Don't waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time, Chrome OS for tablets is just the worst thing I had experienced. Just go buy an iPad.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Chromebook Duet does not meet your needs for a Chromebook. This Lenovo Chromebook Duet ships with the Chrome Operating System and is compatible with Google Play Store APPs.
Low price low quantity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard/ ocover magnet not strong keeps falling off. Does not protect screen.
No, I would not recommend this to a friendBig Bug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Chrome OS update required. To finish setting up Linux, update Chrome OS and try again." numerous attempts made.
No, I would not recommend this to a friendNot worth it yet great Beta though
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had way to many issue, unreliable, slow, did not like my wireless, also just buggy
No, I would not recommend this to a friendDo not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing freezes way too much. Waste of money. I wouldn’t buy it again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet Tablet. Try resetting your Chromebook back to original factory settings. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
bad OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.chromebook is not an easy OS to use. it requires entering email and password on every reboot which is a nuisance.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the Sign-In process with your Lenovo Chromebook Duet. Here is a link to tips for fixing Sign-In issues with a Chromebook: https://support.google.com/chromebook/answer/6375270?hl=en. If the issues continue, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Not good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable interface, every time closing the lid all pages cloing authomaticaly too. Just tired of it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .For security reasons and to save battery charge, Chromebooks will automatically turn off their screens and enter sleep or standby after a certain amount of idle time. Typically this happens after the Chromebook has been left untouched for about 10 minutes. Powering a chromebook down is important because it has to be started up the next time it's used and powering up a chromebook is an essential element in its security system.
Not worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is Very fragile and broke within 2 months. For the price u can get a regular chrome book
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used it 3 times and it stopped working. I purchased virus protection as well.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Resetting the Chromebook back to original factory settings may correct the issue you are having. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Nice try for a first generation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SoC is just way too slow to make this device even remotely usable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Lenovo Chromebook Duet, model number ZA6F0016US, does not meet your computing needs. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload.
Horrible, and utterly terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst thing I've ever dealt with the tablet it flimsy and after 3 weeks the touchscreen stopped working
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Duet Chromebook. It is possible that resetting your Chromebook back to original factory settings will correct the touchscreen issue you describe. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you call Lenovo Tech Support for Chromebooks at: 800-426-7378.
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 2 months- froze trying to watch YouTube and then just blacked out
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Resetting your Chromebook Duet back to original factory settings may correct the issue you are having. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues after the reset, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Never again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet stopped working after 2 days. I was very disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet, model number ZA6F0016US. Resetting your Chromebook back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issues continue after this reset, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378.
Haven’t received it yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure about the product yet, I am still waiting on the arrival. Purchased on the 13th of August.
No, I would not recommend this to a friendDead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely died after two weeks. Not very happy !!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Here is a link to fixing issues with a Chromebook including fixing a Chromebook that will not turn on: https://support.google.com/chromebook/answer/6309225?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.