Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
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**Top Row:**
- Esc
- Fn
- F1
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- F5
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- F7
- F8
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- F10
- F11
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**Number Row:**
- 1
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- 0
- -
- =
- Backspace
**Letter Row:**
- Tab
- Q
- W
- E
- R
- T
- Y
- U
- I
- O
- P
- [
- ]
- \
- Delete
**Letter Row:**
- Caps Lock
- A
- S
- D
- F
- G
- H
- J
- K
- L
- ;
- '
- Enter
**Letter Row:**
- Shift
- Z
- X
- C
- V
- B
- N
- M
- ,
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- /
- Shift](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f79b3ed3-e46f-4e66-923f-76d4538361a2.jpg)
- Model:
- 82XM00LMUS
- SKU:
- 11925192
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 9/4 today is 9/26 and the screen keeps going out. Took it to bestbuy for an exchange they told me I'm out of the 14 day window and have to go through lenova now. Very upset as this was a gift for Mom and she's already having problems after owning for roughly 3 weeks. Extremely disappointed in how best buy handles this
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Lola1908-
Thank you for sharing your experience with the IdeaPad Slim 3. We are sorry to hear that you are facing issues with your device. We would like to recommend a few solutions to the display issue you are facing.
To start, we recommend adjusting your device’s sleep settings which may be causing your system to shut off the screen faster than needed. Firstly, open the Settings app, then select the “Systems” tab located on the left hand of the device, click the “Power & battery” option on the right-hand side of the display, finally choose the “Screen, sleep & hibernate timeouts” tab, this will open a drop-down menu where you can change how quickly your device goes into sleep mode. We also suggest that you check for software and drivers updates through Lenovo Vantage and Windows Update Settings which may be impacting your device’s ability to communicate with the display effectively. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
If these issues persist, please reach out to Lenovo Customer support here: 877-453-6686 and our team will be happy to assist you troubleshoot the issue. Please reach out to us through the Q & A section of this product webpage if you have any questions or have any updates regarding your issue.
Best wishes,
Lenovo
Two Lenovo IdeaPad Slim 3's died in two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our first one in early September 2025. It failed on September 12,2025. We were able to return it to Best Buy. It is now October 28, 2025, and the "new" one has a black screen. Totally unusable. I was tol Lenovo laptops were reliable, but two failed laptops in two months is unacceptable. I will contact Lenovo tomorrow, but I would want anything but a Lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey WWC1,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad Slim 3. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with our products.
To start, if you haven't already done so, please contact Lenovo Support at this number: 877-453-6686, as the support team is equipped to handle a range of product issues.
We look forward to hearing more from you, so please don’t hesitate to reach out or us a note in the Q&A section of this product page to continue this discussion and share details on the points we’ve inquired about, along with any further comments you may have regarding your experience.
Best regards,
Lenovo
OS upgrade required
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize that the OS was windows home need the pro version
I would recommend this to a friendLenovo Ideapad Review.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the value. Would definitely purchase again.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad Slim 3 offers excellent value to you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small, Im trying to get used to it...and not liking Windows 11
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TrishV,
Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with the size of your IdeaPad Slim 3's display, along with the difficulty with learning Windows 11.
Please don't hesitate to reach out to us via the Q&A section of the product page should you have any questions or need assistance with anything in particular, as your satisfaction is important to us.
Best regards,
Lenovo
Great mid-range laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this a lot I only wish it had a longer battery life in standby
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello MovieGuy,
Thanks for choosing Lenovo!
We are pleased to hear that your experience with your IdeaPad Slim 3 has been great overall.
We appreciate you taking the time to share your feedback with us.
KC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything ok, except Window Hello Face not working
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey bosegas,
Thank you for choosing Lenovo and for sharing your feedback with us.
Regarding your note about Windows Hello facial recognition, we apologize for any confusion. This IdeaPad Slim 3 does not feature a camera with IR technology to support biometric login.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WebCam clarity is not good sometimes it is going to fade out
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Teja,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 camera. We'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the camera issues. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
We hope that this helps, and please update us when you can regarding this. Feel free to reach out to us via the Q&A section of the product page should you have any questions or need further assistance.
Best regards,
Lenovo
Lenvo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and the buttons are overly sensitive it changes screens all the time and I don’t even realize I’m doing it. It’s really annoying when I’m trying to work. Would love to return it and swap it for something else.
No, I would not recommend this to a friendKEYBOARD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY KEYBOARD SOMETIMES IS SLOW AND DOESN'T WORK WELL.
No, I would not recommend this to a friendSomething is missing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with sound. Where is the keyboard backlight
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user539370,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 has fallen short for you. We understand your perspective, and we'd like to work with you to try to improve your experience.
To start, we recommend using the Dolby Access app that's preinstalled to adjust the audio profile to your liking, as we believe this can increase your sound satisfaction.
Also, we wish to clarify that this IdeaPad Slim 3 does not feature a backlit keyboard, as mentioned in the device specifications section of the product page.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Flash sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right! Then I upgraded the ssd card.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LauraP,
Thanks for choosing Lenovo!
We are glad to hear that your IdeaPad Slim 3 is working out well for you, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything is good and what the price i paid for, however when the laptops below 20 percent it will refuse to connect to wifi then crash.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Odawg12,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for any inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen instructions to ensure all updates are applied successfully.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, as your feedback and satisfaction is important to us.
Best regards,
Lenovo
Regret this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer received an update from Lenovo a little over a month after purchase. The update deactivated my pin and now I am locked out of my computer, by Windows, for at least 30 days. I went to Best Buy’s Geek Squad and they were unable to help since it was a Windows issue. So now my computer is sitting there useless. I was warned by an IT consultant not to buy Lenovo, wish I had listened.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Anne,
Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing this issue with your IdeaPad Slim 3. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to try to resolve this issue.
To start, you may need to factory reset your system. If you wish to complete this process, the instructions are listed below:
1. There is a small pin hole on the bottom right side of the device, first in line before the other ports on the right side. You will need a pin (a SIM ejector tool or the end of a paperclip should suffice) to push this reset button.
2. Push the reset button. The system should boot to a choice screen where you can choose to view "System Recovery" options. Select System Recovery.
3. On the next screen, select "Troubleshooting", then "Reset this PC". Select the option to remove everything from the system and for Windows to be installed locally. You will need to reinstall all programs and files after the reset.
We hope that this helps, and should you run into any issues, have any questions, or need further assistance, please reach out to us here or contact Lenovo Support at this number: 877-453-6686, to speak with someone.
Please update us when you can regarding this.
Best regards,
Lenovo
Okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is not as fast as I wanted...but overall okay with what I am using it for
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Christ,
Thank you for choosing Lenovo and for sharing your feedback with us.
We're sorry to hear that the IdeaPad Slim 3 has fallen short of your expectations in regard to its performance. We'd like to work with you to try to improve this for you.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Too Many Popup ADs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many popup ads for stuff I don’t want on the computer sponsored by bestbuy or lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Panama,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for any inconvenience that this may have caused you. We'd like to work with you to help improve your experience.
To start, we recommend viewing the information in the following link to a webpage from Microsoft Support with information on how to adjust notification settings on Windows 11 devices: https://support.microsoft.com/en-us/windows/notifications-and-do-not-disturb-in-windows-feeca47f-0baf-5680-16f0-8801db1a8466, as we believe that by making these adjustments, it should mitigate the number of pop-ups you may see.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Motherboard issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted to my sister but just after 2 months it has motherboard problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Sunny,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad Slim 3. We apologize for the inconvenience that this has caused you, and we'd like to work with you to try resolve these issues.
To start, if this is a systemboard problem, we recommend contacting Lenovo Support here: 877-453-6686, for assistance with exploring options with repairing the device.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards,
Lenovo
Mid range laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quality but not good for programming. It got slow when you wanna run the software
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey FarbodE,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 fell short of your requirements for the software you need.
Please feel free to reach out to us should you have any questions or need assistance.
Best,
Lenovo
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, still saw it cheaper some other place.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnG,
Thank you for choosing Lenovo and for sharing your feedback with us.
We are glad to hear that your experience with your IdeaPad Slim 3 has been good.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
HorribleCustomer Services for Established Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My most recent purchase was at least the 20th computer I have purchased from Best Buy in the last four years. I also purchased at least five printers from BB in the last four years. For my most recent purchase, I noticed that the key for the letter "p" did not work. I took the keyboard back and just asked that it be switched out for another keyboard. BB refused saying if you want to return the keyboard, you have to return the entire computer which my business is already using, I was told I cld purchase one of their keyboards at an addtional charge. I will never purchase another item from BB.
No, I would not recommend this to a friend