Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
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**Top Row:**
- Esc
- Fn
- F1
- F2
- F3
- F4
- F5
- F6
- F7
- F8
- F9
- F10
- F11
- F12
**Number Row:**
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 0
- -
- =
- Backspace
**Letter Row:**
- Tab
- Q
- W
- E
- R
- T
- Y
- U
- I
- O
- P
- [
- ]
- \
- Delete
**Letter Row:**
- Caps Lock
- A
- S
- D
- F
- G
- H
- J
- K
- L
- ;
- '
- Enter
**Letter Row:**
- Shift
- Z
- X
- C
- V
- B
- N
- M
- ,
- .
- /
- Shift](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f79b3ed3-e46f-4e66-923f-76d4538361a2.jpg)
- Model:
- 82XM00LMUS
- SKU:
- 11925192
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
New computer and bad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after using computer kept restarting and restarting and several times It went black. I have asked questions and no answers. I wonder if this is a refurbished computer? I will continue to ask as I have no response to this bad computer!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KENNETHC,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and feel free to reach out to us via the Q&A section of the product page for questions or if you need further assistance.
Best regards,
Lenovo
Bad battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last at all,if your a college student this is a nightmare. Save urself SAAAVEE YOURSELFF
No, I would not recommend this to a friendMs N R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very bad experience with buying this labtop .the touch screen was not work and Best Buy refuse to exchange it for me
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Worst purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started glitching within a week of purchase. Last straw was it wouldn’t reconnect to WIFI. Had to do a hard reset. I returned it within 17 days
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some times it works and sometimes not. I've had to bring it in to the Geek Squad, but can't get a final solution to the problems
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the inconvenience that this has caused you. If you'd like, we wish to work with you to try to improve your experience.
To start, since we do not know the details of the issues you're experiencing, we recommend contacting Lenovo Support online or at this number: 877-453-6686, to work with a representative who may help by sharing tailored, in-depth troubleshooting options.
Please update us when you can regarding this and don't hesitate to reach out to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Stopped working after 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped worki v after 4 weeks. Am returning today.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got it the package and i tried getting a refund but they wont send me one
No, I would not recommend this to a friendDisappointing — Ended up switching to a MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really disappointed with this computer. Even though the specs looked good on paper, the performance just didn’t live up to expectations. The graphics driver kept malfunctioning, which made my work really frustrating. In the end, I had to return it and went with a MacBook Air M4 instead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Lucas,
We are sorry to hear that you had trouble with your IdeaPad Slim 3, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We understand your perspective, and we hope that you choose our products again in the future, along with reaching out to us with any questions, concerns or request that you may have.
Best regards,
Lenovo
Poor Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work appropriately, needed signficiant technical support from BB and external IT firms, we a lemon of a product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Defected power adaptor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I powered on my newly laptop, it said the attached power supply watt is less than recommended. Please use the power cord that came with the shippment. I did use the power adaptor from the shippment. So I went to the store to exchange for a new one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad Slim 3. We apologize for any inconvenience that this may have caused you.
We hope that your exchanged unit is working well for you, and please reach out to us should you have any questions or need assistance.
Best regards,
Lenovo
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item sunday following wednesday price dropped 60.00 they would not honor price match
I would recommend this to a friendKeyboard issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Know keyboard issues: The internal keyboard has conflucts with software and keeps you from being able to use the keyboard. There are temporary bandaids but no clear fix.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Seefisher,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, since we do not know which troubleshooting steps you've attempted, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, and ensure that all updates are applied sucessfully, following on-scren instructions.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Lenovo Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop with no backlit keyboard!! Who ever heard of such a thing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JeffU,
Thank you for sharing your feedback with us. We are sorry to read that the IdeaPad Slim 3 is missing a feature that you desired and expected.
To provide products for various needs at a competitive price, premium features like keyboard backlighting are often reserved for more premium products to help keep cost lost for those that may not need a system with such premium features. We have noted your comments and will consider this for future improvements.
Please feel free to reach out to us should you have any questions, further comments, or need assistance with your IdeaPad.
Best regards,
Lenovo
Horrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop didn’t make it 2 weeks before I had to return it!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey XavierR,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3, leading to you returning it. We apologize for the inconvenience that this has caused you.
If you could, we would like to hear what went wrong in your experience so that we can make the necessary changes. We hope that you choose our products again in the future, and please feel free to reach out us with any questions or request that you may have.
Best regards,
Lenovo
Love this laptop! It was everything I needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this laptop for about a month now and love it. It's fast, has plenty of RAM for my needs, handles The Sims 4 and OSRS well, and has a great battery life, easily lasting several hours on normal browsing and streaming use. Only drawback not really worth mentioning is it was tricky trying to find a good color balance, and I wish Lenovo had a button on the keyboard to quickly turn off the touchpad instead of having to go through Settings.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user137248,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you love this IdeaPad Slim 3 and that it meets your needs well.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Lenovo laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to usd primarily for business use. So far, I've used it for light work on the internet. It starts up fast, has a responsive keyboard, and I love the number pad! It runs multiple pages and open tabs, and goes between tasks quick and seemlessly. For my uses, it's speedy and sufficient! The only reason I'm taking a star off is becuse the display is lackluster. The screen and colors appear dull and not sharp. I can always hook it up to my external monitor if it really bothers me. The laptop is light, starts up fast, and works on tasks quickly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TanyaV,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad Slim 3 is working well for your use thus far.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great for School!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, works well and fast. I previously used a much smaller device, but I like the big screen.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey user537131,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this IdeaPad Slim 3 is working well for you thus far.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the overall product. It is one that I will definitely keep for along time. The product is not too heavy and the screen is a good size.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user834160,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are quite satisfied with this IdeaPad Slim 3 overall.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I could ask for in a PC, only critique would be the camera quality, but could easily just use a webcam. Very smooth operating so far!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi HannahB,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad Slim 3 offers everything you wanted in a computer and that the system is performing smoothly for you thus far.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and had quick delivery. Laptop is lightweight and slim and love the feeling of the keyboard.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PaulP,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your IdeaPad Slim 3 has been great, along with the ordering process.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo