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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 107 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Durability

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers recognize the IdeaPad Windows Duet 3i as an easy-to-use, lightweight, and portable device with a great keyboard. Many appreciate its convenient size and good battery life, along with the positive aspects of its display. However, some users experienced slow performance, particularly when using the device in laptop mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 107 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Lenovo tablet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very slow for a college student But can be perfect for kids

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not wonderful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slower than expected, even for the price point

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not something that I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slow. I returned the item and got a new Microsoft surface pro Go3

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Did not like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super slow. When it did work it was not bad. Basically the equivalent to a chrome book on what you can do with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    An absolute DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that Lenovo allowed this device to pass quality control and get into consumer's hands speaks volumes. This device itself is beautiful and the hardware is impressive on appearance. That's the end of the good. The performance of this tablet is unacceptable and it is so slow there is no way anyone can do any kind of work on it, even light work without getting frustrated. I'm sure this tablet would have been better served running Android or ChromeOS, as the demands of Windows 10 or 11, even in S mode makes rendered it unuseable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lenovo Windows Duet 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. A bit slow booting. Used mainly for browsing, reading, streaming. Tweaking had to be done to optimize streaming as the refresh rate was set at 50%. Operates best with a more expensive laptop dongle. Nice complement of ports on the device. Duet makes it easy to handle.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo Windows Duet 3i model number 82AT00F2US, ships with Windows 11 S-Mode Operating System installed on its 128GB eMMC 5.1 solid state hard drive and will boot from off to the Windows Login Screen in less than 20-seconds. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. This model of the Windows Duet 3i ships with these ports: 1x USB-C 3.2 Gen 1 (support data transfer and DisplayPort 1.2), 1x USB-C 3.2 Gen 1 (support data transfer, Power Delivery 3.0, and DisplayPort 1.2), 1x microSD card slot, 1x Headphone / microphone combo jack (3.5mm) Lenovo

  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good tablet but very week for a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Small and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, fast and quick looks and feels good light weight

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Better than a Fire tablet, not faster than an iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s certainly better than say an Amazon Fire Tablet. But it’s slower than a base model iPad. With that said, it’s a full on PC not just a tablet like the other two. It’s kinda slow to awake from sleep, but perfectly serviceable once it’s up and running. Took several days to download all the necessary software and driver updates but it ran noticeably smoother and faster afterwards. The build quality is exceptional.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo IdeaPad Windows Duet 3i, model number 82AT00F2US, ships with Windows 11 S-Mode, 64-bit Operating System installed and has a 128GB eMMC 5.1 solid state hard drive soldered on the systemboard for less than 10-second boot times to the Windows Login Screen and this system will wake from Sleep Mode virtually instantly. If you are getting slower boot times and/or waking from Sleep Mode, be sure that the IdeaPad Windows Duet 3i is actually in Sleep Mode and not in Hibernation Mode. In Sleep Mode the data remain in RAM and the computer goes in standby. In Hibernation Mode all data are copied to hard disk and the computer switches off. Here is a link to information about checking the Power Settings of your Windows 11 laptop:  https://support.microsoft.com/en-us/windows/shut-down-sleep-or-hibernate-your-pc-2941d165-7d0a-a5e8-c5ad-8c972e8e6eff. If you have questions about your Lenovo IdeaPad Windows Duet 3i, we recommend you contact lenovo Tech Support for more information at: 877-453-6686. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for some standalone software that doesn’t require much processing but needed windows OS. But this “computer” was such a waste and I should have known better. it was super slow and the hardware was clunky. I only used it a handful of times. I updated it and then suddenly all my USBc ports stopped working including its ability to charge. I had to just recycle it for no money back to Best Buy. I just run Paralells on my Mac now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something somewhere between a cell phone and a laptop. This fit perfectly. It's a bit slow for a laptop and, with it's keyboard, much better to control than my phone or a tablet. I mostly use it for business meetings and to control music on my stereo via bluetooth. Some may find it a bit under-powered. Certainly not good for gaming, but perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Check out Lenova

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't prefer Ipads but I also haven't had one in years. This is a nice tablet and computer with the keyboard and worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice chromebook but not what i was needing. I did set it up, it was easy and the screen resolution was amazingly clear and brilliant.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Unfortunately, not the performance expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was optimistic that this would be an inexpensive but quality windows tablet however the operating system runs much slower than I expected. This works for basic web browsing and basic functions but I would not recommend this for any work or school related environment. If I wasn't past the return date I would return this and purchase something else.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, nest7382, we are sorry to hear that your Duet 3i did not meet your expectations. This Duet 3i is an entry level, light use system with an Intel Celeron N4020 processor, with a base speed of 1.1GHz and a boost speed of up to 2.8GHz, 4GB of RAM and a 128GB eMMC drive, for quick access to files and programs. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. This Duet is not meant for multi-tasking or demanding programs. It is good for utilizing built-in and compatible applications available in the Microsoft App store and light internet browsing. We always recommend checking the requirements and compatibility of any software you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use before you invest in any computer. Lenovo

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Boots up a little slow but ideal for the tasks I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect size...handy for browsing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen 10" HD res & good battery life. Two usb C sockets Drives 2nd tv display @ 4k Thru C port! Great for browsing and the C expansion if needed. Keyboard switches to bluetooth when detached.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Windows Duet 3i, model number 82AT00F2US. We are pleased to hear that the features and performance of the Windows Duet 3i, detachable 2 in 1 device meets your computing needs so well. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked good for couple months now it’s slow and barely works without any damage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Sloooow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight but too slow. It kept freezing up before I could even load anything on it. So I had to return it after only 1 week..

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you have had a poor experience with our product. The Lenovo IdeaPad Duet 3i, model number 82AT00F2US, is an entry level, light use system with an Intel Celeron N4020 processor, with a base speed of 1.1GHz and a boost speed of up to 2.8GHz, 4GB of RAM and a 128GB eMMC drive, for quick access to files and programs. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. This Lenovo Duet is not meant for multi-tasking or demanding programs. It is good for utilizing built-in and compatible applications available in the Microsoft App store and light internet browsing. We recommend you check the requirements and compatibility of any software you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use before you invest in any computer. Lenovo

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is just what I needed. Price was good for what it does. It is a little slower than I like but works good otherwise. Haven’t used a lot yet so will see how it does.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    vision15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor a little slow for using multiple applications, otherwise excellent for the price and using as a compact laptop!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, IdeaPad Windows Duet 3i, detachable 2 in 1 model number 82AT00F2US. This entry-level Windows Duet 3i, ships with the entry-level 2-Core Intel Celeron N4020 Processor and 4GB Soldered DDR4-2400MHz RAM Memory soldered to systemboard, no slots and is not upgradable. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. We are pleased to hear that the entry-level Windows Duet 3i is working out so well for you. Lenovo

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