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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Legion Pro 5i 16" gaming laptop for its exceptional performance and solid build quality. The powerful processor and graphics contribute to an unmatched gaming experience, while the cooling system maintains efficient operation. However, some customers have expressed concerns regarding battery life, while others have noted the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing computer and would recommend for people who starting to game on a laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JustinF, thank you for choosing Lenovo! We are glad to hear that your Legion Pro 5i has been really amazing, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    computer battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine but the battery runs out very fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DawnS,

      Thanks for choosing Lenovo!

      Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation.

      It is good to hear that your Legion Pro 5i is otherwise working fine for you, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Great Value Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. It is fast and able to run most new programs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, motleygob, thank you for choosing Lenovo! We are glad to hear that your Legion Pro 5i has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from my current laptop. I needed it up to 64GB RAM and it's working amazing

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi again, AndrewG. Thank you for choosing Lenovo! It is good to know that your Legion Pro 5i continues to be amazing for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Orangehead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been using it for about a month but so far everything has been great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Orangehead, thank you for choosing Lenovo! We are glad to hear that your Legion Pro 5i has been great so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The best laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, fast, good on games and its always working cold, I like it so much!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, HiagoA. Thank you for choosing Lenovo! We are pleased to hear that you are liking your Legion Pro 5i so much, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it quit battery life not bad i play warhammer3 on ultra runs perfect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JasonC, thank you for choosing Lenovo! We are glad to hear that your Legion Pro 5i is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming school or business. Graphics are amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ChrisW, thank you for choosing Lenovo! We are glad to hear that your Legion Pro 5i has been awesome for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Mr Tony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff and great services, definitely recommended store to buy electronics

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop. Works a looks great. Got ti for a goodd price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MikeG. Thank you for choosing Lenovo! We are glad to hear that you are satisfied with your Legion Pro 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.so faster.very good.good computer.good looking.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ZhaoweiM, thank you for choosing Lenovo! We are glad to hear that you are liking your Legion Pro 5i so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and graphics. Battery last what specs say

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RenemartinM, thank you for choosing Lenovo! We are glad to hear that your Legion Pro 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop ive had, it did not even heated up while playing games like forza 5 on ultra, but saddly i returned it because i needed more battery life (it holds around 5 hours whatching youtube).

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AitolB, we're sorry to hear that you returned your Legion Pro 5i, leading to you returning it. As a note for when you're looking for a solution that meets your needs, with gaming devices it can be difficult to hold a charge when settings are not adjusted due to the taxing and power-hungry system components. We recommend toggling your laptop to a quiet or cool thermal mode with our Lenovo devices to optimize battery life. We appreciate you sharing your feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Happy overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Could use a couple more USB ports. Display could be bigger. No CD-ROM drive/player.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, TJsPrinter, thank you for choosing Lenovo! We are glad to hear that overall you are happy with your Legion Pro 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products. I have two in my home and all my office use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returning for better brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. Aside from being slow, the component in Lenovo Legion Vantage app, Spectrum, allowed users to choose the color of keyboard backlighting. This module literally disappeared from the Vantage interface yesterday & is nowhere to be found. The area of the interface where it used to be is blank. Showed up for half a second after reinstalling, then disappeared again. When it was there, the colors were completely off, but they were better than this default blue. Uninstall, reinstall, updated everything, did everything suggested. Lenovo support suggests using iQue software, not useful. Phone, written & chat support have no answer. Other support is just YouTube videos that say FN + spacebar gives 4 backlighting options - blue, wave, breathe and off - I'm aware of this, but I want the interface and my profiles back and for them not to disappear again, Watching this module disappear was like seeing a bumper randomly fall off of a brand new car. And I see now that it's been going on for years. This is not acceptable to me. Another problem is that it's got something running in the background that makes it impossible for me to safely unplug my external drive. No other computer has ever done this, and I don't have any faith in Lenovo support after this experience to bother with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there, Laptop6. We are sorry to hear that your experience has been poor, leading to you returning it. We apologize for the inconvenience, frustration, and disappointment this has caused. We will investigate further and make the necessary changes. We hope that you will choose to try our products again in the future, and we thank you for sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this pc for a year or so still runs perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for videogames

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look but I’ve needed to make a Ram upgrade. I’m not sure about it but sometimes My laptop crashes during a game.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JuanD,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Regarding the issue you mentioned, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please feel free to share any updates you may have.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best Buy: 10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is one of my favorite places to shop at because they have the highest quality of products and everything you buy. There is the best you could want.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DerekE, thanks for choosing Lenovo! We're thrilled that your experience with our partner, Best Buy, continues to be stellar, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    good laptop, Open-box issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good laptop, bougt it open-box, however its been swtiching hands for more than a year bc it did not have warranty therefore i returned it

    I would recommend this to a friend
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