Customer Ratings & Reviews
- Model:
- 90RB002AUS
- SKU:
- 6501812
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Legion Tower 5's performance, price, and ease of use, frequently citing its ability to run games smoothly and its user-friendly setup. Positive feedback also highlights the graphics capabilities and quiet operation during use. However, some users mention needing to upgrade the storage and motherboard. The RAM was also mentioned as an area needing an upgrade by some users.
This summary was generated by AI based on customer reviews.
Good computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its s good gaming computer obviously its not the top of the line but itll do
I would recommend this to a friendStandard prebuilt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In every sense of the wor it is...adequate, simply adequate.
I would recommend this to a friendComputing computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer computes. I still need 19 characters.4321
I would recommend this to a friend- Cons mentioned:Motherboard
DO NOT BUY WILL BRICK ON YOU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will brick. Notice Lenovo doesn’t respond to any of the reviews saying the same thing. Best Buy knows this because when I went into geek squad the guy looked at my pc for 3 minutes and said they can’t do anything. You will need to get your motherboard replaced elsewhere. Best buy needs to remove these products.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, MattR, we are sorry to hear that you have encountered an issue with your Legion Tower 5. If you are still experiencing an issue, we recommend reaching out to Lenovo Legion Ultimate Support at this phone number for assistance: 888-278-9707.
- Cons mentioned:Motherboard
Trust the 1 Stars - Motherboard will die
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PC is fine at first, but after a year or so, the motherboard will die. There is a huge thread about it on reddit, I suggest looking it up and NOT purchasing. You will need to eventually replace the motherboard with an entirely different model. Even getting it fixed/replaced by Lenovo wont help because the motherboards for this PC all potentially have the issue. Save yourself the frustration and go with a different company or build yourself.
No, I would not recommend this to a friend - Cons mentioned:Motherboard
Awful computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend not getting this pc. When i got it at $1500 it worked great for the first 6 months, then lenovo did a bios update and this computer has not worked right since. I can no longer operate this pc. If you do get this pc, first and foremost replace the motherboard.
No, I would not recommend this to a friend Don’t buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has bricked on us twice. My husband bought this computer in oct of 2021 with 9 month it completely bricked and would kot go i to recovery. Sent it off for a warrenty repair and got it back working. Within 5 months same issue again. Now that its out of its 1 year warrenty we will have to pay for the repair. Avoid this model at all cost!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you have had an issue with the Legion Tower 5, model number 90RB002AUS. First, be sure any software you installed is compatible with Windows 11, especially the games you are trying to play. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows . Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Legion Ultimate Support for additional help at: 888-278-9707.
- Pros mentioned:Performance
Great for a bit....2 warranty repairs so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the first few months, but we are now sending it back into Lenovo for the second time for a suspected CPU issue. First time was a really fast turnaround. Hoping for the same this time. Outside of those obvious issues, when it works, it works great. I just hope that if someone else is considering this PC they get a better quality one than what we got.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you have experienced issues with our product, and are glad to hear that you are utilizing the included 1 Year of Legion Ultimate Support that comes with this model to things worked out.
DO NOT PURCHASE - WILL BRICK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ignore all of the 5 star reviews. This computer as well as all other Legion 5 Tower Series will brick between 4 - 16 months. There are dozens on dozens of posts on their Forums and Lenovo are NOT ANSWERING unless you have a Warranty. Stay away from this product at all costs - I'm also contacting Best Buy to have these products removed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Legion Tower 5, model number 90RB002AUS. First, be sure any software you installed is compatible with Windows 11, especially the games you are trying to play. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows . Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support for additional help at: 877-453-6686.
Had it for 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this pc for a year or so strictly gaming. I stayed up on updates and i did this most recent one and my pc wouldnt boot up after that. Thank god i have geek squad protection.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with a recent Windows update. You can rollback a failed update to Windows. Here is a link to more information about rolling back a Windows update: https://answers.microsoft.com/en-us/windows/forum/all/revert-windows-update/38ec2752-0683-45c6-833c-957d84791e30. If you continue to have issues, we recommend you contact Microsoft Software Support directly at: https://support.microsoft.com/