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Customer Ratings & Reviews

$869.99

Customer reviews

Rating 4.6 out of 5 stars with 136 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the LOQ 15.6" Gaming Laptop highly for its performance, with many considering it an excellent product. The build quality also receives positive feedback, especially in relation to its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-136 of 136 reviews
  • Rated 5 out of 5 stars

    Great alfombra rkrkr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey de dktnt life. For. For to kfnt live g king ff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, good condition and good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mahadatta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for gaming in affordable price with great performance

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I liked it, let me use it for a while and update

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    This unit battery life sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the settings the battery dies in about 45 mins of use

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Travis,

      Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that this LOQ 15 fell short for you in regard to battery life. We strive to provide the best experience possible, so we'd like to work with you to address this point.

      Since this model LOQ 15 is designed for gaming, maximizing power output, battery life can be inherently lower. Also, the processor in the laptop does not feature an integrated graphics processor, so the CPU constantly draws higher wattage.

      We hope that the information shared at least provides some insight in hopes to then improve your sentiments on the system.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Disheartening Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT have this computer and the process to get it was HORRIBLE! The 1st time I went into the store, it was NEVER ordered. The 2nd time, it came in a box that was so damaged, I could literally see the computer while the sales Associate was still holding the box, unopened. He even made the statement, that they could check it to make sure it was ok and I could still take it! When I told him to reorder it, he attempted to open a new Progressive lease and wanted me to pay again. I then told him to remove the computer from my account! I’ve never had any trouble with my leases thru Best Buy, however this was very DISHEARTENING, to say the least. I had a freezer that was never delivered as well and they opened a new progressive account which has me paying for 2 separate accts. that’s costing me more money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money laggy and at low settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my little brother as a Christmas gift and sadly he said it doesnt run good every game he trys to run at low settings it stutters or lags which is absolutely horrible and he has it plugged into the charger at preformance mode also like other people said in the reviews the touch pad for the mouse has a mind of its own lol its glitchy and has a delay going to be returning it tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop keeps crashing. It freezes very often. I always have to turn it off and on. It’s annoying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop, paid for it and my order was canceled without notice. Now same laptop price has increased from what the price was. This is grossly unfair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good for video editing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased for video editing not gaming. Processing speed is good for non-professional editing. Graphics is the best I have had for video processing as a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Multi-purpose Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this laptop for very long, but so far it has done everything I've asked. It works great as a gaming laptop, but also works for internet streaming and work. Solid all around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop works and runs for most games it’s not the best tho if your looking for max settings but it’s good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the right price I didn't actually expect to buy it that day, but the offer was too good and the decision was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop very happy. Professional service and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson's Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and speed is great. My grandson loves the computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Frooze on first day, failed after 14 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this laptop, it was great price during the holidays. However, the computer did crash the first day I had it. After two weeks, it would not turn on. There was no charging light indicator and I tried multiple chargers. I called Lenovo support and troubleshooted with them. I asked for an exchange, and they could only offer a refund or send for repair. I have normally had other Lenovo laptops in the past and never had a computer die. If you notice weird signs in the beginning, you might have a defective unit as well.

    No, I would not recommend this to a friend