Customer Ratings & Reviews

This Gaming pc is my first and hands down is the best. I was so undecided on getting this but the Best Buy rep was helpful and explained the pros and cons on different Brands and products. And again I don’t regret making this decision. Love how the computer works for gaming and for work.

Great build quality and feel, and honestly runs anything I throw at it pretty well, its a bit heavy but thats to be expected.

Box looked like it sustained an impact but the product was in mint condition and everything worked as intended!

So far it really good laptop running newest games with a nice picture

Laptop is responsive, even without the ability to upgrade. Having upgrade options helps to future-proof the device. Backlit keyboard and battery runtime is excellent, even without optimizations. I am glad I waited for this model to be available with no regrets.

This computer was setup and ready to be used in roughly 30 minutes. It is capable of running video games on Steam and other platforms while also acting as a workhorse for school work and other professional uses. Great computer for the price and I would recommend to others.

The specs are amazing for the price, which is also supported by that it had probably the best build quality among the similarly placed laptops of other brands. Only thing that may be not the best is not the biggest ssd size, but that could be upgraded, though with current ssd prices may be not as cheap as it was before. But its still very worth the price

Laptop is fast processing, high definition screen & has long battery life my 11 yr old son loves it, and the purchase at bestbuy was sooooo convenient and easy and ready for pickup right away

Very satisfied with this gaming laptop. Very fast and efficient. I can work on multi apps. Gaming with this laptop is so satisfying.

Good laptop. Battery runs out pretty quick though. Gotta keep it plugged in.

Amazing laptop, but had to return the original because the screen didn't turn on. After using the 2nd one for a month, the screen started turning black for no reason.

This has to be one of the best pc laptops out there

Love it so far! Upgraded to 64gb memory fits just fine

I am so happy because i bought this. Game performance are perfect. Also ips screen is very good

This was a gift for my grandson, which he very much loved.

Best computer I ever had. Perfect size screen. Comfortable key pad. Pretty screen.

This laptop is definitely a worthwhile purchase. It has enough performance out of the parts in it and is able to be upgraded with bigger storage and more RAM if desired. The ease of which you can switch between operating modes from quiet to performance is also a plus and it isn't too showy like lots of other gaming laptops. The battery life is fairly short when utilizing the dedicated GPU but if you put it in hybrid mode and only use the iGPU when not gaming it does last a bit longer. The laptop also isn't too heavy or bulky, the screen is a good size, the panel looks good, and the camera quality of the built in camera is good. Good purchase, especially on sale.

They said it was just an “open-box” item, but the laptop was actually missing the protective foam, the packaging was very basic, and during use it keeps restarting, showing screen artifacts, and freezing. It has already happened six times in just half a month. I suspect the motherboard is faulty, and I’m getting ready to return it

Bought this mainly for work and basic browsing and medium gaming. Handles everything with ease. Really fast start up and load times. Battery isnt the best, I usually average 2-maybe three hours. It is a bit heavy. It does get hot like others said. Its a great computer and coumd easily handle what I use it for and more! Definitely get it on sale. I purchased during black friday for $650.

I have had this lovely pc for about 3 weeks now. The features i enjoy about this laptop is its performance the Hardware is spot on in terms of budget and performance. Being a gamer it runs literally everything at high at 120 hz or more some settings like dlss you have to tinker with. I tested Battlefield 6 on ultra and it ran a stable 100 fps more more. Games like league of legends, expedition 33, Black ops 7 (100-170 fps), and where winds meet all run very stable at 144 FPS (frames per second) Battery isnt the best but there are plenty batteries that are worse. I got around 3 hours with laptop not plugged in playing where winds meet on ultra. I also utilized lenovo's app pre installed on the pc.(Very usefull). Doing college work with some music on in youtube i conquere a good 7-10 hours. Charge time is very good from 10% im at basically 100 in about 30-40 minutes. Also Lenovo has pretty good customer support so far they helped answer my questions and even chatted like a person to me about games. Lol overall good computer. And shout out to I think her name was Julie or something like that at the weatherford, Texas location . Best service i have gotten at any retail in years. She made me happy just talking to her. The last best buy sold me the wrong product and she corrected it and connected with my frustration. She went step by step and told me in detail what would happen with the return . And with the new laptop ordered she went through how i would recieve it each step as well as the shippers name . Hope best buy sees this I am very appreciative of her . Very good employee!