Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
- **Top Row:**
- `esc` `F1` `F2` `F3` `F4` `F5` `F6` `F7` `F8` `F9` `F10` `F11` `F12` `insert`
- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002KUS
- SKU:
- 11404539
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance has been outstanding; I've tested a couple of games, including Ghost of Tsushima and Forza Horizon 5, both of which ran smoothly on ultra graphics settings. This laptop is perfect for gaming and delivers an incredible experience overall.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
First gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always wanted a pc for gaming and finally decided to get this laptop for my first one and I’m so glad I made the purchase. It runs fast for all the games I’ve already downloaded and the graphics are pretty good I would recommend
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Mariop-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the performance and display quality of the LOQ Gaming Laptop. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
- Pros mentioned:Overall performance
Great budget gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Framerate was good at medium graphics settings and gameplay felt smooth. Good ventilation and cooling. Not as fast as laptops with higher end CPU's but still perfectly usable. Definitely would consider this an entry level gaming laptop, but not disappointed for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance, Speed
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed and performance, easy to use and navigate
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Cat10,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Heat dissipation
Budget Friendly Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very affordable gaming laptop that offers excellent performance. I use it as my daily now and it has handled every game I have played on it. Cooling on it is superb and allows for comfortable gameplay. Screen is great for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoeT-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the value and performance of the LOQ Gaming Laptop. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
- Pros mentioned:Overall performance
Great laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school, work, and gaming. Decent battery life off charger but works best when you keep it plugged in. Runs fast and has no issues when it comes to loading up many tabs and running a large amount of games. Well worth the price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ZachariahG-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the LOQ Gaming Laptop for your school, work, and gaming needs. We aim to provide amazing user experience, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
- Pros mentioned:Overall performanceCons mentioned:Battery life
Lenovo Loq 15irx10 okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does go quick. Overall, it’s great for everyday tasks and casual gaming. It has stuttered and crashed for me every now and then while gaming but maybe some optimizing would help. 144hz is great
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello Luis,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Also, regarding your note on battery life – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
- Pros mentioned:Overall performance
Very nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a strong laptop. Runs all games that I want with 144 fps+. The screen is very good. I saw some reviews telling that the screen could present blur, but mine is good
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Promising laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this laptop it looks and feels amazing runs smooth and it’s nice for the price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Ethan,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are loving this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Speed
Does the Job Plus Some
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally use for a few games, zoom meetings, and other simple tasks. Works like a dream, is fast, and efficient. Meets all the needs.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LayneyKo-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that the LOQ Gaming Laptop is working well for your work and gaming needs. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
- Pros mentioned:Overall performance
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, bought this for my 15 year old daughter she absolutely loves it. She can play her games and do her school. She said no more lagging in her gam. Definitely a happy kid.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Cons mentioned:Battery life
Lenovo - LOQ 15.6" Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer system runs great, runs games on Steam pretty well. Does have to stay plugged in while playing as the battery is somewhat weak all around a great laptop for the price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Great gaming computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming computer for teen. Still working great 2 years later
I would recommend this to a friend - Cons mentioned:Storage capacity
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my daughter. It is a great laptop and even capable of some formidable gaming. It also looks way more professional than other "Gaming" laptops. Docked it a star for the small SSD.
I would recommend this to a friend - Pros mentioned:Overall performance
One of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Lenovo LOQ is a good laptop, especially if you are looking for a gaming one. It’s easy to use and runs a lot of game like Minecraft very well. I haven’t had any bugs or crashes yet.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Cons mentioned:Battery life
Great content creation laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this laptop! I got it specifically for creating music and music videos and it is handling the software wonderfully. It is well built and esthetics are nice. The only downside is the battery life is not very long.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MMIMUSICSTUDIO,
Thank you for choosing Lenovo and for sharing your feedback with us!
Regarding your comment on battery life – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
We are pleased to read that you are otherwise satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Best Buy ripped me off! It ultimately cost $1,050!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It should have been a $590 purchase after buying the computer & RAM plus 20% off by getting a Best Buy CC card. Instead the price climbed up to $1,050!!! by the time it was all over weeks later. Multiple times customer service said this shouldn't have happened but all they could offer me was an apology. So "sorry" was all I got. The product is actually a 4 star but I split the difference due to Best Buy lying and costing me $100's more. They lied, apparently to get the sale. They said I could upgrade RAM by adding one 16GB stick to what was already in it for $70. That way it would work for my needs & be within budget, but when I went to the store I found out RAM was quadruple that price in part because turns out I actually needed to buy a matched set of TWO sticks of RAM. They also informed me the Best Buy associate on the phone should have told me I could get 20% if I got their credit card. After several phone calls and multiple trips to the store (you can't talk to people at the store as they have no phones) I finally gave up. I have since found out Best Buy has a terrible reputation for online over the phone customer service/sales. Even the employees at the store said their online over the phone customer service is terrible. I'm posting my total experiance here because there are no options on their website to review the company. There are even more bad details but this is getting long so I will leave it at this, but I'm on disability and needed this computer to start a business to get off disability. I can't afford this and nobody should have to be treated like this. I will literally have to sell some possessions because of this. There is literally nothing you can do in a situation like this because they clearly do not care whatsoever about you.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to the soundtrack. That was very knowledgeable. Computer is very Fast. Very grateful for the type of words that I do.
I would recommend this to a friend - Pros mentioned:Overall performance
Its ight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It ight but like the sort of ight where it is ight tl;dr it runs pretty good sounds like a prime ps4 running marvel rivals (so like a jet) but still no complaints
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Powerful machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whoaaaa!!!! This product absolutely blew me away!! Satisfying all my son's gaming needs and then some. He has been so happy with his laptop
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
