Customer Ratings & Reviews

I chose Lenovo because I been using this brand since the IBM days and this company is one of the few who have not lowered their quality standards. This laptop works great and was on sale for a very good price.

I have been using this laptop for a few days, and it works really well. The performance is smooth for browsing, videos, and multitasking. The display is bright and clear. Battery life is decent for normal work. Build quality feels strong. Overall, for this price, it is a very good laptop. I am happy with my purchase.

Laptop arrived in a timely manner. Device performs as expected with ability to change performance levels based on needs. Storage on device is decent. Does not run hot as other laptops can. Overall decent laptop for price point.

I got this laptop to run software for my golf simulator in my garage (GSPRO) and it's been wonderful. I have a 1080p projector and have been playing in very high graphics settings with zero issues at all.

Got mine on Sep 2, 2025, so it's ONLY 4 months old. A lot of issues. #1 The laptop speakers are EXTREMELY weak for this price point. You will need headphones or some type of soundbar/speakers if you're in to listening to any type of audio. #2 Many conflicts with the system configuring drivers, even for plug and play devices. #3 It runs hot for just a casual YouTube user or browsing the internet for something with an i5 Intel, special cooling, good fans, and 16gb Ram. #4 The keys are just a little too high for my liking. #5 The paint is already coming off where the palm rest for left or right-handed. use on the touch pad. Also wearing off from the Bezel #6 Upgrades are expensive. Lenovo wants us to get their stuff. For example, we have 2 slots for RAM. To add another 16gb of RAM that matches the original inside, $175-$200. It also says in the Lenovo Vantage app included that my power cord and adapter are not "OEM Original" asking if I want to buy one from them. It came packed new from Lenovo, just sold to me from Best Buy. Too many cons. MS Edge is the fastest broswer on this laptop, Chrome is horrible. This was recommended by a Geek employee at Best Buy. The only positive I see is that it is pretty quick, but maybe not enough for a true gamer laptop. Comes severely bloated. 2 stars only because it works. Have to restart a lot, as USB disconnects some devices frequently. Needs more ports. I will not be buying another Lenovo in the future. Learned my lesson. My old Acer lasted a long time, was faster and consistent, hardily any issues with half the RAM and a slower processor. Battery doesn't hold a charge well. The USB ports are loose already with minimal use, so is the 3.5mm Audio output. Where is the EQ? Not trying FXSound on this. It would probably toast the speakers instantly. Summary sentence. Steer clear from Lenovo. They didn't help me resolve issues when I called, Microsoft couldn't either. Saved by Reddit. Good luck finding your new laptop! Wish I hadn't listened to Best Buy, now it's too late to return it.

Absolutely amazing system for people who like to play games occasionally for fun. It keeps up with everything I ask it to do.

Bought on sale, even though i returned for a different laptop this one is still very efficient

Got this for my son for Christmas and he is absolutely in love with it. Runs and plays really well for almost all games he has played and looks great with great durability! Excellent buy!

This is such an upgrade from the macbook air m1 that I had. It runs almost every game. The only problem i have is the battery that it only lasts 2 hours from using chrome, other than that, its an amazing laptop.

Great computer works amazing haven’t had an issue on any games yet small enough to travel with and big enough to enjoy gaming.

Great laptop. Works Fantastic and has given me zero issues. Works better than I thought it would for the price.

Perfect, bought this for my 15 year old daughter she absolutely loves it. She can play her games and do her school. She said no more lagging in her gam. Definitely a happy kid.

Computer system runs great, runs games on Steam pretty well. Does have to stay plugged in while playing as the battery is somewhat weak all around a great laptop for the price!

I’ve always wanted a pc for gaming and finally decided to get this laptop for my first one and I’m so glad I made the purchase. It runs fast for all the games I’ve already downloaded and the graphics are pretty good I would recommend

I like my laptops heavy duty and so far what I've used the computer for its done great! Battery life is what it is and some folks may find it heavy to carry around but I've got no complaints!

A very affordable gaming laptop that offers excellent performance. I use it as my daily now and it has handled every game I have played on it. Cooling on it is superb and allows for comfortable gameplay. Screen is great for the price.

Framerate was good at medium graphics settings and gameplay felt smooth. Good ventilation and cooling. Not as fast as laptops with higher end CPU's but still perfectly usable. Definitely would consider this an entry level gaming laptop, but not disappointed for the price.

Great laptop for school, work, and gaming. Decent battery life off charger but works best when you keep it plugged in. Runs fast and has no issues when it comes to loading up many tabs and running a large amount of games. Well worth the price!

Excellent so far I’ve downloaded some high end games and it runs well.

The Lenovo LOQ is a good laptop, especially if you are looking for a gaming one. It’s easy to use and runs a lot of game like Minecraft very well. I haven’t had any bugs or crashes yet.