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Customer Ratings & Reviews

Your price for this item is $316.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 397 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the LOQ 15.6" Gaming Laptop's performance, ease of RAM upgrades, and good graphics capabilities for the price. Many appreciate its build quality and the option to expand storage. However, some users point to less-than-ideal battery life, screen issues, and the laptop's weight and heat generation as potential drawbacks. The fan noise was also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-397 of 397 reviews
  • Rated 1 out of 5 stars

    Not impressed - defective out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it's probably a decent machine but I have to get it a one star because it's brand new & will not take a charge. Not a good first impression for either Lenovo or Best Buy

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ScottW. We are sorry to hear that you encountered an issue with your LOQ. If you still have your LOQ, to try and remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Scratches all over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer looks fairly fine, I purchased the excellent conditions open box, but the laptop has scratches all over! I feel like I was giving the wrong conditions laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky and not enough space I was disappointed for the price

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RyannR. We are sorry to hear that your LOQ fell short of your expectations. The LOQ series devices are our entry level gaming devices that may not captivate the more slender, high specification standards that you may find in our Legion devices. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Didn't receive the article

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't receive the computer. I canceled the order aND the money wasn't refunded!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Ram

    Rated 5 out of 5 stars

    Levovo is completely competent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is actually affordable compared to other brands with comparable specifications. You can’t find any other gaming laptop with a Ryzen 7 7000 H series AMD processor and an Nvidia 4050 graphics card for less than 1099. You’d have to have an inferior processor and/or graphics card to beat that price. RAM is expandable to 32GB. And aside from it being used for gaming, this is a great solution for engineers and architects who require advanced graphics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game constantly crashes. Try to play multiple games and the RAM cannot handle it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    L bozo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen broke after 17 days would not buy again lenovo fix yo laptops

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Ram

    Rated 4 out of 5 stars

    Great entry laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features randomly break, more of an OS issue. Otherwise, this thing works great. Highly recommended you buy more RAM for the laptop, especially if you want to play games for long durations. I also found it to be affordable with what I earn, so I could say that I would recommend this to friend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My friend has one and its great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that when my friend let me try this lenovo laptop, it felt great, the games we played were smooth I dont remember what settings they were at but I think that this would be a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, so far no issues. Plays all the games I have with and able to crank up the graphics on them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer of my dreams

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo computer exceded my expectations - very fast and easy to use! One of the best buys I have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This iten is fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lobe this computer i loge best buy open box thing they dow what there doing and how to help out people on a budget i shop for everything on best buy my favorite store and this is my favorite computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play Sims 4 and it plays in max settings, now I can make my BTS family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buyer of gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a first time buyer of a gaming laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's worked great. Wish it had more ram but it can be updated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came defected. If had lines on the screen. Now I’m skeptical looking for another gaming laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo is completely incompetent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't aware this laptop having 8GB of memory means it is completely unable to play most new or popular games. For an $1100 gaming laptop this a scam. Avoid at all costs.

    No, I would not recommend this to a friend