Customer Ratings & Reviews
- Model:
- 66C0KCC3US
- SKU:
- 6453641
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Q24i-10 monitor's screen size and quality, ease of use, and its price. Many appreciate the design and built-in speakers, while some users noted limitations with the refresh rate and HDMI port options. The clarity and stand also received positive feedback. However, a few users mentioned experiencing issues with refresh rate compatibility and the single HDMI port.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Pixels are already dead after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixels just 2 months into owning. I loved this monitor (for the price)... but I can't deal with dead pixels so soon in ownership. 100% would not recommend it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with stuck or dead pixels on your Lenovo Q24i-10 Monitor. Here is a link to some tips for fixing stuck or dead pixels: https://www.apartmenttherapy.com/how-to-fix-hot-dead-or-stuck-p-74456. If the issue continues, we recommend you contact Lenovo Tech Support for Monitors at: 866-426-0911.
Received defective monitor, goes black once a seco
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this monitor yesterday. Set it up, and it flashes black every second. It's not a problem with my MacBook or HDMI cable, as (1) I tried multiple cables and (2) it does the flashing thing even when not connected to anything on the Lenovo startup screen. I talked to a Lenovo customer service agent via chat and their only troubleshooting help was that I should take it back to where I bought it. Sure, but also I value my time and not having to dismantle it, box it back up, haul it on the subway to a mall (shudder), buy another online, have it delivered since it's out of stock at my local brick and mortar, set it up again, all while being without for another six days (the time it will take for it to be delivered).
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues connecting your Lenovo Q24i-1L Monitor to your MacBook. Here is a You Tube video demonstrating the setup process for an external monitor to a MacBook: https://www.youtube.com/watch?v=lKTz0qPt1-c. If you continue to have issues, we recommend you contact the MacBook Manufacturer for additional help.
Good for basics, such as spread sheets and word.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor (for its price point), but picture is not as sharp as specs would imply. If want or need a crisp screen, for such tasks as photo editing, then choose a different monitor.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Q24i-1L Monitor, model number 66C0KCC3US, is a 23.8 inch (screen size measured diagonally) IPS - FHD (1920x1080) screen, with a brightness level of 250 nits, a refresh rate of 75Hz. This screen provides 100 Percent of the sRGB (72 Percent NTSC) color gamut for excellent color accuracy. If you are getting less than expected image clarity and color accuracy, first be sure that the cable connection between the computer and the monitor are secure. Then check your current resolution and color settings. Here is a link to the User Guide for this monitor which illustrates the available settings within the On-Screen Settings Menus: https://download.lenovo.com/consumer/monitor/q24i_1l_ug_en.pdf. If the issue continues, we recommend you contact Lenovo Tech Support for monitors at: 866-426-0911.
Asked me to order again with a higher price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this during Christmas with discount but the product was lost during transit. Best buy refused to send me a replacement and asked me to order it again with a higher price.
No, I would not recommend this to a friendHUNK OF JUNK
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has been trash since day one, got a good deal on it so can't complain in that sense but literally the monitor menu keeps popping up because of a faulty button. Most annoying thing I have had to deal with, and best buy wouldn't even listen to me about the problem and wanted me to drive over an hour to bring it to the store so they can "take a look" as if I was being dishonest about the monitor menu. Don't buy this hunk of junk. Amen
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-10 Monitor and the on screen settings menus. Resetting the monitor may correct this issue. This can be done by opening your monitor's on screen menu and selecting "Reset all Settings." Or, unplug your monitor from your computer and hold the power button for 30 - 60 seconds. This should also reset your screen. If the issue continues, we recommend you contact Lenovo Tech Support for additional help at: 866-426-0911.
Terrible Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with this monitor. The sound volume is very low. Almost hard to hear even with headphones. If sound is important, avoid this monitor.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Q24i monitor ships with stereo 3W speakers. We are sorry to hear that you are having issues with the volume level of the speakers within your Lenovo Q24i monitor. We recommend you call Lenovo Tech Support for Monitors at: 866-426-0911.
Not really wall mountable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan on wall mounting your monitor, avoid this unit. Wall mount is embedded in the back with very short screws so will not work with many universal mounts that can accommodate up to 200x200 vesa. Requires a smaller mount plate that maxes at 100x100, but those mounts are often less sturdy. Problem could have been easy fixed by better design, or simply including longer screws with rubber spacing washers (a roughly $0.05 production cost).
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Lenovo - Q24i-10 Monitor ships with VESA mount compatibility. It is compatible with a 100 x 100 mm VESA Mount, which is sold separately.
Stuck on Standby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this monitor. It is stuck on Standby mode the moment it comes on. It is a known issue with no fix. You have to take extra steps every time you log on just to get to your computer desktop screen. I am returning it later on today.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-1L Monitor, model number 66C0KCC3US. If you are getting a Standby Mode message when you connect your Lenovo Q24i-1L Monitor to a computer, this indicates the monitor is not receiving a video signal from the computer. Ensure the monitor's data transfer cable is connected correctly to the computer. It should be inserted completely and firmly in place. Use a VGA cable or HDMI 1.4 version cable that is compatible with both the computer you are using and this Q24i-1L Monitor . Make sure the cable is firmly connecting to the correct video port. If the cable is connected correctly but the issue continues, try resetting your Lenovo Q24i-1L Monitor. Here is a link to the User Guide for this monitor. It illustrates the Settings Menus available starting on page 2-3 and shows the location of the monitor reset feature within the On-screen Settings Menus on page 2-6: https://download.lenovo.com/consumer/monitor/q24i_1l_ug_en.pdf. If you continue to have issues, we recommend you contact lenovo Tech Support for Monitors at: 866-426-0911.
Dead pixels immediately upon plugging in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yikes, as soon as sat down to mess with it, it already had dead pixels right in the middle of the screen. Returning for refund, will most likely be going for a better quality monitor at this point
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-10 Monitor. Here is a link to some information about fixing a stuck/dead pixel on your monitor: https://support.lenovo.com/us/en/solutions/ht002800. If the issue continues, we recommend you call Lenovo Tech Support for monitors at: 866-426-0911.
Stay away or keep receipt
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor worked great for a week and then the dreaded lines in the picture.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-1L Monitor. Try these troubleshooting tips for fixing screen tearing within Windows 10: https://support.microsoft.com/en-us/topic/noticeable-cut-lines-or-tearing-of-the-screen-image-on-one-of-the-monitors-of-a-duplicated-set-33f3f11f-85de-772c-3325-28eefde009c8. If the issue continues, we recommend you contact Lenovo Tech Support for monitors at: 866-426-0911.
Don't believe the specs, no webcam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy spec page lists that it has a webcam. No indication of that on the box user manual when I received it. I checked the manufacturer website and it is not listed. I fell for the bait and was switched.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Q24i-1L Monitor, model number 66C0KCC3US, does not have a webcam built in.
Not what I paid for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor works fine, is not what I paid for. I ordered the monitor with built in speakers. Picked it up at the store, now it’s Christmas morning and I realize I was not given the correct monitor. Thanks Best Buy, once again dissatisfied with Best Buy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo Q24i-1L Monitor model number 66C0KCC3US, ships with 2x 3W speakers built in to the monitor. With the Q24i-1L Monitor attached to your computer, open the Sound menu by right-clicking the speakers icon in the system tray and choosing “Playback Devices.” Right-click the window background and choose “Show Disabled Devices” to display all connected sound cards and speakers. Set your monitor speakers as default by right-clicking them and choosing “Set as Default Device.” Sound now plays through your monitor speakers. If the issue continues, we recommend you contact Lenovo Tech Support for monitors at: 866-426-0911.
- Pros mentioned:Screen size
Lenovo - Q24i-1L 23.8" IPS LED FHD FreeSync Monito
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display quality is impressive, with accurate color reproduction and good brightness levels. The IPS panel ensures that the colors remain consistent from different viewing angles. The inclusion of FreeSync is a bonus for casual gamers, providing a smoother gaming experience without noticeable input lag.
I would recommend this to a friend Blurry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this works, but the image quality is terrible. Text is blurry on a when connected to a Surface Pro. I only use thus for projects when absolutely necessary, but wish I spent more for something better.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-10 Monitor, model number 65F3KCC3US. This model ships with a resolution of Full HD 1920 x 1080 and images, including text, should not be blurry. Here is a link to some troubleshooting tips for fixing a blurry screen image: https://www.drivereasy.com/knowledge/how-to-fix-blurry-screen-in-computer/#:~:text=Sometimes%20your%20monitor%20USB%20cable,make%20sure%20it%20works%20properly.&text=You%20can%20simply%20unplug%20and,if%20it%20fixes%20the%20problem.. If the issue continues, we recommend you contact Lenovo Tech Support for monitors at: 866-426-09911.
Wrongfully advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is NOT QHD it is FHD it had a far less resolution than QHD and I’m worried people are buying this thinking this is QHD when it’s not. This is a 1080p panel rather than a QHD panel which is 1440p.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Q24i-10 Monitor ships with Full HD 1920 x 1080 resolution.
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor menu keeps popping up, making the monitor virtually non-functional. Very difficult to work with the menu popping up and down.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-10 Monitor. Resetting the monitor back to original factory settings may correct the issue you are having. This can be done by opening your monitor's OSD menu and selecting "Reset all Settings." Or, unplug your monitor from your computer and hold the power button for 30 - 60 seconds. This should also reset your screen. If the issue continues after this reset of the monitor, we recommend you contact Lenovo Tech Support for monitors at: 866-426-0911.
Looks like I got a lemon
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like this display, but the monitor has random flickering with multiple devices/cables. It's going back.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Q24i-1L Monitor, model number 66C0KCC3US. Resetting your monitor may correct the screen flicker issue you are having. Here is a link to the User Guide for this monitor with a discription of the Onscreen Settings Menus available, including Reset opinsions available on page 2-6 of this User Guide: https://download.lenovo.com/consumer/monitor/q24i_1l_ug_en.pdf. If the issue continues, we recommend you contact Lenovo Tech Support for Monitors for additional help at: 866-426-0911.
Techlover
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. I was looking for something high tech but not the high tech cost. This monitor is that!!!!
I would recommend this to a friendNice Monitor when you can plug it in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No powercord provided with this monitor. Had to buy one because customer service told me to return it at a bestbuy store.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .All new Lenovo Q24i-10 Monitors ship with an AC power adapter. Be sure the product you received comes in a sealed box with a Lenovo Branded label on the outside of the box, sealing it.
in spite of best buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back when it was decent to buy something from best buy
No, I would not recommend this to a friend