Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 29 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the great deal they are getting for the price of the Pre-Owned IdeaPad 5i laptop. They also appreciate the bright and beautiful screen, as well as the size of the screen, the number pad, and the touch screen. However, some customers have mentioned that the battery life is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    I7 cpu

    Rated 5 out of 5 stars

    Great machine for a great price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPS screen has a fantastic viewing angle and the I7 CPU and SSD makes this thing speed right along. Nice metal housing makes this item feel solid. I am very happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great/Bad

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little laptop for the price, however I have owned it for a while now and it still won't upgrade to Windows 11 , well it is running a version of Windows 11, but not the final version... Everytime I turn it on it want to do updates, but the windows version update always fails. I've looked online for answers and tried many fixes but to no avail. I'm probably going to do a fresh install sometime but haven't gotten around to it yet. So it's nice, but update will drive you crazy . What do you want when your buying a refurbished computer for 1/4 of it's retail value?

    I would recommend this to a friend
  • Cons mentioned:
    Headset sound quality

    Rated 5 out of 5 stars

    Beyond worth the money I spent.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 6 year old Dell Inspiron, 17 inch and needed a new laptop. This refurbished was perfect with nothing wrong with it, and this is an $1,110 I got for $490. The Aluminum case is nice and sturdy, the OS loads from "Off" to "Log On" in like 5 seconds. I use the fingerprint ready because I'm too lazy to type in a password anymore. The screen is nice and bright and Netflix movies are crisp and clear. The ONLY issue I have with this and almost any NEW laptop is the sound quality through the headsets. On my old Dell, the sound is immersing. The new laptops sound like I'm listening to the external speakers through the headset, but I've been able to tweak that a bit. Also, I'm somewhat used to the larger 17.3 inch screen, so the 15.6 in is a tad strain on the eyes. I do not do any heavy, intense CPU demanding activities but it has an intel i7.

    I would recommend this to a friend
  • Pros mentioned:
    Bright screen
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good laptop, decent price, battery drains fast.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in Feb 2023 for just under $500 excluding tax. The laptop was refurbished but in decent condition. The screen works fine, has a good resolution and the processor is quick. The laptop is lightweight and the keyboard is reasonably comfortable for whilst you are on the go. My only gripe at the moment is that the battery seems to be draining very quickly even when the laptop is not in use. I fully charged the battery, then closed it down using the normal Windows shutdown procedure. I left the laptop for about 8 days. When I returned, I switched it back on and it had 70% charge left in it. My previous laptops have not drained their batteries that quickly when they were switched off. Not even my HP G60 laptop that is 14 years old. So I will need to make sure that I am always close to an electrical socket.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, EdwardB, we are sorry to hear that your IdeaPad 5i 15 did not meet your expectations. Due to the nature of lithium-ion batteries, which this model IdeaPad uses, even when power is not drawn, battery charge can dwindle over time naturally. If you feel your battery drain may be abnormal, we recommend reaching out to Lenovo Tech Support at this phone number to work with a representative to resolve your issue: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Idea twins.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an one for my self and really like it. I bought the sameone for my granddaughter and she loved ii.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for that price, just run out of charge in an hour

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Wowed beyond wow.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little slow getting here but I have never been happier with a computer in my life and I built my own in the past. I didn't have to uninstall any unwanted programs and all the extra features came with the laptop that were necessary to keep it running smoothly and cleanly. I was expecting a terrible experience and I got above him beyond what I ever expected instead. Not to mention it's used and refurbished. This was an impossible fine love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bright screen

    Rated 5 out of 5 stars

    Great purchase!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop as an open box item a few months ago. The system booted perfectly as a new install out of the box. The screen is bright and beautiful and it's got snappy performance. We use it on and off all day and the battery last a long time which I was surprised...I might charge it once a week if that. So far we're very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Slick deal at this price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints yet.. Fast as breeze.. Shutdown to startup in less than 10 seconds.. Very very quite (sometimes i feel it does not have a fan) but it never got heat up as well.. Only downside is speaker sound but not a bog concern as i dont use this for media and can always use headphones. Other one is avg battery life.. Lasts for abt 4 hours on average full screentime use.

    I would recommend this to a friend
  • Pros mentioned:
    Bright screen

    Rated 5 out of 5 stars

    Perfect for my needs!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs! Everything works beautifully. It looked brand new when I received it. Love the size of the screen, the number pad, and the touch screen.. all extremely useful for my use. So glad I bought this!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent laptop, blazing fast speed sharp display

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, blazing fast speed, sharp display, lit up keyboard for night time use, huge storage! I absolutely love it and highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good computer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs games and almost anything great! The only annoying part is that the battery will only last abt 4 hours or so, and 3 under heavy load.

    I would recommend this to a friend
  • Cons mentioned:
    Minor scratch

    Rated 5 out of 5 stars

    Perfect condidtion.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is loaded, especially like the 16gb of ram. One small scratch on the bottom but perfect otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD PURCHASE

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Sleek design with enough memory for any work. Delivery was fast and timely.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic inexpensive laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other reviews I’ve read here, my pre-owned Lenovo laptop isn't dented or scuffed, has great battery life, and I upgraded to Windows 11 Professional at a discount so I now own the best laptop that outshines every other one I've used professionally with a built-in keyboard that includes a numeric keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful for homework

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. It’s helping me a lot, in the homeworks of my university.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice chance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, good especificacions, good price-quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lenovo - Refurbished IdeaPad 5i 15.6" Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Exceeded my expectations!

    I would recommend this to a friend
  • Cons mentioned:
    Issues

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop, it works as expected, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast start-up and operation. Using for small business with cloud-based office software and work from home. Working great and no complaints.

    I would recommend this to a friend
Sponsored