Customers value the speed and touchscreen capabilities of the Refurbished IdeaPad Flex 5 14" 2.2K Laptop. Customers appreciate how fast and smooth the laptop operates, making it efficient for various tasks. The touchscreen feature adds to its appeal, providing a user-friendly and intuitive experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Rated 5 out of 5 stars
Perfect for Students or Workers on-the-go!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well for school work; very fast loading! It is also lightweight and small, making it easy to carry around all day.
The features are also very useful like the fingerprint scanner and built-in camera cover!
The display is a bit dim, but very clear, and the AMD integrated graphics and processor make it great for light gaming (i.e. Roblox).
Lastly, it charges quickly and has amazing battery life so all the more to make it a great choice for busy people.
I would recommend this to a friend
Rated 5 out of 5 stars
My favorite laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own 17 laptops (yes I'm obsessed). If I had to pick a favorite pc laptop, it'd be this one. The size and design is basically perfect. The best part is the keyboard. It even has a slight texture to the keys, which feel perfect. Do not get the recent Intel's, get AMD Ryzen 5500 series. Better performance, no driver issues, and better battery life. Using the Lenovo pen though, makes feel like I'm about to scratch the screen. It just doesn't glide well.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best item have bought so far, it was delivered on time in perfect condition.
I would recommend this to a friend
Rated 5 out of 5 stars
Reliable
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally worth it no issue fast loading solid system
I would recommend this to a friend
Rated 5 out of 5 stars
Fast delivery and item looks brand new
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived fast and in excelent condition. I was surprised it looked brand new as it was the cheapest refurbished I could find anywhere.
I would recommend this to a friend
Pros mentioned:
Touchscreen
Cons mentioned:
Screen size
Rated 5 out of 5 stars
's good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this laptop for about a month now. The first few days it was a little hard to get used to the smaller size of the screen and keyboard and Windows 11 but I can't complain, everything runs very fast and it's pretty decent for gaming. Also: I'm not usually a fan of touchscreen laptops but this one is admittedly pretty good.
One warning: make sure to turn off your laptop if you store it in a small closed space like a backpack, I did it once and it was overheating.
I would recommend this to a friend
Pros mentioned:
Data capacity, Lightweight
Rated 5 out of 5 stars
Worth It
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Laptop met my expectations in every way. I went from a very old 16 gb laptop to this, so it was a big change, but so far I'm enjoying it. It came in nearly mint condition, with just a small scratch or two on the cover. It doesn't overheat, it's lightweight, it functions well, it has an amazing data capacity—I couldn't be happier, especially for the price I paid.
I would recommend this to a friend
Pros mentioned:
Fast, Lightweight, Touchscreen
Rated 5 out of 5 stars
Lenovo Ryzen 7
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great laptop! I recommend it to everyone. I rate it 10/10. It has a beautiful screen. It is lightweight. Has fast charging and great battery.
I would recommend this to a friend
Pros mentioned:
Flawless exterior
Rated 5 out of 5 stars
Flawless working machine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop works really well. It looks like new and works like new. Every spec is exactly as described.
To my surprise, the battery cycle is only 2 when I checked it as my first thing after turning it on.
The exterior is also flawless. No scratch or dent. The lid came with a sticker skin cover which gives it a metallic feeling. I initially thought that this was to hide some engraved company logo or scratches. But there's nothing under it after I torn it off.
I haven't found out why this is refurbished after one week of use, which I believe is a great thing.
I would recommend this to a friend
Pros mentioned:
Fast
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great little laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works awesome, very fast and smooth. Only co.plaint is the battery isn't great. Id say 4 hours on a heavy work day.
I would recommend this to a friend
Cons mentioned:
No help
Rated 1 out of 5 stars
Wrong laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received wrong laptop. Description said grey and I’ve received a blue one. Protection plans shows it’s covering a different laptop than what I have received. Best Buy is no help and I called corporate and they said they would resolve the issue. It’s been a week and issue hasn’t been resolved.
No, I would not recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Mr.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop was even better than expected. The condition was as new. A Lenovo charger that was not listed in the desciption was included. The price was great, not only on the laptop but on the software I purchased. In the weeks I've used the laptop it's worked perfectly, very fast with fantastic monitor color and brightness. Super happy!
I would recommend this to a friend
Pros mentioned:
Touchscreen
Rated 4 out of 5 stars
Premium.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very underrated and fast laptop very premium also the tablet mode is a killer feature
I would recommend this to a friend
Cons mentioned:
Screen size
Rated 5 out of 5 stars
Fast and Reliable
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop itself is very reliable however I received it with a screen defect and had to contact Lenovo to get it repaired which they did thankfully. I hope it lasts a lot longer for my wife.
I would recommend this to a friend
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Great find!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my daughter and she absolutely loves it. She loves that this screen turns around!
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great portable laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop!!! Very portable super fast and easy to set up
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello, SouthAnchor, and thank you for choosing Lenovo! We are glad to hear that features and specifications of this Flex 5 14 meets your computing needs well.
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as stayed and I haven't had any issues with it, amazing for the price
I would recommend this to a friend
Rated 5 out of 5 stars
good
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for college and school and a bit of gaming will get loud a hot
I would recommend this to a friend
Cons mentioned:
Doesn't turn on
Rated 2 out of 5 stars
Stopped turning on 3 weeks after return period end
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In theory this is a nice, capable and good looking convertible laptop. But now I can't get it to turn on, it's past the BB return period and will have to ship it (and my data) somewhere for repair or replacement (while I use what as a laptop in the meantime??
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello, we are sorry to hear that you encountered an issue with your Flex 5 14. We recommend reaching out to Lenovo Tech Support and proving a representative with details of your issue so they can help provide a solution. Here is phone number to get in contact with tech support: 877-453-6686.
Rated 1 out of 5 stars
Has battery issues.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets stuck in standby mode. Need to force restart the laptop.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello, hkkkk, we are sorry to hear that you have experienced an issue with your Flex 5 14. In advance, this is a lengthy response, however we want to address your pronouncement completely. To help resolve your issue, first, we recommend checking for updates through Windows Update settings. These updates can help resolve issues from operating system bugs to driver software improvements. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issues persists after these steps, we also recommend that you reach out to Lenovo Tech Support at this number for additional assistance: 877-453-6686.