Customer Ratings & Reviews
- Model:
- ZAC30056US
- |
- SKU:
- 6536782
Customer reviews
Rating 4.4 out of 5 stars with 854 reviews
(854 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Tab M9's screen size, overall performance, battery life, and ease of use, with many praising its lightweight design. However, some users express concerns regarding the limited storage capacity and camera quality, suggesting improvements in these areas could enhance the overall user experience. A few also mentioned connectivity issues and pre-installed applications that were not desired. The price point was generally considered reasonable.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Don't bother.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is a piece of crap. It constantly drops the internet connect, no matter if it's my home wifi or hotspot on 2 different providers. The sound goes up and down. You do get what you pay for and in this instance I got less. Honestly I'm too disgusted to take waste the time to return it. I should have just stuck with good old samsung. Lesson well learned.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works fine for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery needs more capacity, but the screen looks good and is responsive.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thank you for choosing Lenovo! We are pleased to hear that your M9 is working fine for you. We hear your feedback and know that it does not go unnoted. Thank you for leaving your thoughts with us.
- Cons mentioned:Storage
Rated 1 out of 5 stars
not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly underpowered, storage to small for all the bloatware that tries to reinstall with each update
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BenR,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with your experience using your Tab M9. We apologize for any upset that this may have caused you. While this M9 is an entry-level tablet, if the device is underperforming given that it is being used in line with its designed specifications, we'd like to work with you to resolve this issue.
Please contact Lenovo Support via online chat or phone at: 877-453-6686, to work with someone who may help by providing a solution for optimizing your system.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Rated 1 out of 5 stars
Dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product! It stopped changing after 3 months. Pretty sure sowething is wrong with the charging port!
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet but can be a little faster for the price. The screen touch was a little delayed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not recommend anyone buying at Best buy. I recently purchased a Breville Bambino Plus at $499. A couple of days after, it was at $399. Per your policies, I could have requested a price match. But at the store, customer service told me that it does not apply to Puerto Rico. This is utterly discriminatory. Is this because we are latinamericans, despite being genuine US Citizens?
No, I would not recommend this to a friendRated 2 out of 5 stars
SLOWWWWWWWWWWW.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SLOW.......WENT TO PEE AS PAGES WERE LOADING.....JUST LIKE OLDER DIAL UP INTERNET IN THE 1990'S.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BearDickinson,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Tab M9 underperforming. We'd like to work with you to try to improve your experience.
Although the M9 is an entry-level device, web-based tasks should be relatively quick to load. To attempt to resolve this, first, we recommend ensuring that the Wi-Fi connection your Tab is connected to can supply sufficient bandwidth to your device. Next, we recommend checking for updates in Settings or the Lenovo Vantage app on your Tab. To do so, open Vantage and select 'System update' from the list of options on the Vantage home page. If your issue persists, we then recommend contacting Lenovo Support for in-depth troubleshooting.
We hope that this helps you, and please update us when you can regarding this.
Best regards,
Lenovo
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY...it times out quickly so to change that should be simple fix right? go to setting etc but there is not a tab under settings that I can find to extend the time, want to add Kindle unlimited books to your Kindle account? good luck if you can figure that out either, chatted with store geek squad and they couldn't figure out how to extend time before timeout either. whoever designed this is an idiot
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey GimS. We're sorry to hear that you're having trouble with your Tab M9. To try to resolve this, if you'd like to adjust the display timeout, open the Settings app, select the Display tab listed on the left, scroll down to the settings to adjust "Screen timeout". Select this from the list of settings and adjust the timeout to your liking. Please let us know if this works for you, and we appreciate your time taken to share your experience with us.
Rated 3 out of 5 stars
expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I got from discount still expensive add some more money and get better one
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfactory device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very slow wont respond to the touch from day one I'm thinking of returning it for a refund or store credit whichever is allowed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Low budget tablet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strictly a budget tablet, only useful for web browsing and simple processes, do not try to use as a virtual mirror for a vm or a portable monitor it will not perform well
No, I would not recommend this to a friendRated 2 out of 5 stars
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy about how it works could be a lot better the battery is no good
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SeanH,
Thank you for sharing your feedback with you. We are sorry to hear that you are dissatisfied with the battery life of your Tab M9, and we'd like to work with you to try to improve your experience.
Regarding battery life, we recommend switching the system theme to dark mode if you have not already done so. To do so, open Settings > Display > Screen Style. Also, you can enable battery saver by swiping down from the top tray, selecting the battery icon in the list of quick settings.
We hope that this helps, and please feel free to contact us with any questions or request for assistance so that we may continue to help.
Best regards,
Lenovo
Rated 1 out of 5 stars
they just say it to grab your attention.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Share your thoughts and you could win a $400 gift card? Honestly, no one gives out free gifts here—they just say it to grab your attention. Also, you canceled my order without even notifying me. When I checked on it, you casually told me it was canceled, and now I need to place a new order at double the price? That’s unacceptable."
No, I would not recommend this to a friendRated 2 out of 5 stars
Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tablet but BIG NEGATIVE there is no way to move apps to Sd card
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, RaymondM. We are sorry to hear that you have encountered this issue with your Tab M9. Due to changes implemented by Google and app developers, few applications are available to download and transfer to an SD card. Here is a link to a publisher’s site to learn more and see how to transfer apps that enable this to an SD card: https://www.androidauthority.com/how-to-move-apps-to-sd-card-706902/.
Rated 3 out of 5 stars
Not bad but also not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, but its can be kind of of laggy and needed to be reset a lot. Returned it for a better product.
No, I would not recommend this to a friendRated 1 out of 5 stars
dissapointed.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an open box item, it stopped working after a few weeks, it said as is, so I got what I paid for... 200 dolars for a second hand tablet. I expected more from the geek squad or the people who tested it.
No, I would not recommend this to a friendRated 2 out of 5 stars
It’s no Ipad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t compare to an iPad at all But the price is right
No, I would not recommend this to a friendRated 2 out of 5 stars
Slow Running
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet was too slow. It constantly hung as we were trying to do things. Would not work for us.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, TiQs, we are sorry to hear that you had trouble with your Tab M9, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Rated 1 out of 5 stars
Failure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its unusable. The SOC inside is just absolutely horrifying for 2024. My wife decided to use a 3 year old phone we had lying around instead of going to this tablet. Incredibly unfortunate coming from Lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MarioD. We are sorry to hear that you M9 fell short for you both. If you feel that this is a performance issue not related to the specification capabilities of the M9, to try and resolve this, we recommend calling Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your perspective with us.
Rated 2 out of 5 stars
Can't Remove Spying Apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't delete apps that were not authorized by me to be installed. Customer service would no provide any support and I only had the tablet for 4 days.
No, I would not recommend this to a friend
















