Customer Ratings & Reviews
- Model:
- ZAC30056US
- SKU:
- 6536782
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Tab M9's screen size, overall performance, battery life, and ease of use, with many praising its lightweight design. However, some users express concerns regarding the limited storage capacity and camera quality, suggesting improvements in these areas could enhance the overall user experience. A few also mentioned connectivity issues and pre-installed applications that were not desired. The price point was generally considered reasonable.
This summary was generated by AI based on customer reviews.
Crashes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance isnt the best. Constantly crashing. Had i know i would have mad a different purchase.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TanyaR,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Tab. We apologize for the frustration and inconvenience that this may be caused you, and if you'd like, we'd like to work with you to try to resolve this issue.
To start, we recommend checking for updates in Settings or the Lenovo Vantage app on your Tab. To do so, open Vantage and select 'System update' from the list of options on the Vantage home page, following on screen instructions to ensure updates are applied. If your issue persists after updates, we then we recommend restoring your device through Rescue Assistant. (https://support.lenovo.com/us/en/downloads/ds101291-rescue-and-smart-assistant-lmsa). This software can back up and restore your Tab to factory setting, which may resolve your software issues. If not, please feel free to reach out to Lenovo Support via whatever channel is most convenient for you for further assistance or contact us here.
Please update us when you can.
Best regards,
Lenovo
No more Best Buy for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work. Best Buy refused to refund or replace. When I attempted to return it, the employee was rude and recalcitrant.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KarlbG,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Tab M9. We apologize for the frustration and inconvenience that this has caused you. We'd like to work with you to resolve this issue.
To start, if you still have your Tab M9, since we don't know how exactly your device is not working, we'll offer some general troubleshooting steps to follow. We recommend restoring your device through Rescue Assistant. (https://support.lenovo.com/us/en/downloads/ds101291-rescue-and-smart-assistant-lmsa). This software can back up and restore your Tab to factory setting, which may resolve your software issues.
If this does not resolve the issue, we then recommend contacting Lenovo Support at: 877-453-6686, for in-depth, tailored troubleshooting to further assist you.
Please update us when you can regarding this.
Best regards,
Lenovo
Slow & Outdated
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go buy abln Apple ipad mini.. This thing is EXTREMELY slow with outdated technology. I return this and bought an iPad mini and you're comparing a Rolls-Royce to a Toyota! I was hesitant buying an Apple product as it was my first and it was the vest purchase of 2023 I made. Apple rules the tablet world because of there processors. This android vased tablet was slow and lagged in every aspect.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Wetty7575. We are sorry to hear that your Tab M9 did not meet your expectations. This Tab M9, although it features a responsive 8-core processor, is an entry-level device. When searching for a computing solution, we recommend reviewing the specifications and features of any device and aligning it with your needs and preferences to help ensure you find the right fit for you.
Go with new
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to.like.wish all its flaws would have shown up earlier.there is a reason for its return
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your open-box Tab M9. If you'd like, we wish to work with you to try to improve your experience to address what issues we can.
To start, please share additional details on what flaws you're referring to so that they may be reviewed and we can share the appropriate resolutions we recommend.
Please updates us when you can via the Q& A section of this product page and feel free to share any questions that you may have.
Best regards,
Lenovo
Absolutely horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible, it says on the box it is good and great actually for netflix, the streaming is absolutely so slow all it does is chatter
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi scarebear,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble streaming with your Tab M9. We'd like to work with you to help resolve this.
First, we recommend ensuring that your current Wi-Fi system and ISP internet option supports the bandwidth for streaming and supporting the devices on your home network. Also, we recommend checking for updates in Settings or the Lenovo Vantage app on your Tab. To do so, open Vantage and select 'System update' from the list of options on the home page. If your issue persists, we then recommend contacting Lenovo Support for in-depth troubleshooting.
Please reach out to us with any questions that you may have.
Best Regards,
Lenovo
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk worst purchase ever I don’t recommend buying it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Kevin,
Thank you for sharing your feedback. We are sorry to hear that your experience with the Tab M9 has been poor thus far. We'd like to work with you to try to improve your experience. In order to do so, if you could please share details as to what has gone wrong including details like pain points, what applications you may be using, along with how often any issues present themselves and in what scenarios, we can use this information to assist you more precisely.
Please feel free to reach out to us via the Q& A section to continue a dialogue and share these details, as your satisfaction is important to us.
Best regards,
Lenovo
- Pros mentioned:Battery life, Screen size, Speed
Lenovo M9: Your Budget-Friendly Sidekick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The M9 is a gem of a tablet that's perfect for busy folks like us who need something reliable, efficient, and easy on the wallet. It has a sleek and lightweight design that's a breeze to carry around. The tablet may look modest, but don't let its size fool you. With a decent processor and RAM, this little guy packs a punch. From handling multiple tasks at once to keeping up with your kids' favorite games (Roblox worked just fine), it's got the speed and responsiveness to handle it all without skipping a beat. And let's not forget about the screen. Crisp visuals, vibrant colors – it's like having a mini movie theater right in your hands. Battery life is a big deal, especially when you're always on the move. Well, rest assured, the Lenovo M9 has you covered. With enough juice to last through, you can count on it to keep up with your hectic schedule without missing a step. But here's the best part: the price tag. With the M9, you're getting bang for your buck and then some. It's like getting a high-end tablet without breaking the bank – something we can all appreciate. So there you have it, friend. The Lenovo M9 – your trusty sidekick in the world of Android tablets. With its winning combination of performance, portability, and affordability, it's a no-brainer for anyone looking to upgrade their tech game without blowing the budget.
I would recommend this to a friend Slow and small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful tablet. Slow, small, and not worth the price even as an open box
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ArmondM,
Thank you for sharing your feedback. We are sorry to hear that the Tab M9 fell short of your performance needs. While the Tab M9 is an entry-level tablet, it is designed for light use like web browsing and streaming.
If you are using the system for its intended use yet are still experiencing underperformance, we recommend checking for updates in Settings or the Lenovo Vantage app on your Tab. To do so, open Vantage and select 'System update' from the list of options on the Vantage home page, following on screen instructions to ensure updates are applied. If your issue persists, we then recommend contacting Lenovo Support for in-depth troubleshooting.
Please update us when you can regarding this.
Best regards,
Lenovo
Not very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much a let down, couldn’t do much gaming on it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, AmorW. We are sorry to hear that you have encountered an issue with your Tab M9. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Do Not Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE. Unable to expand app capacity/storage with sd card because Lenovo took away that feature in an update.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, BrandonC. We're sorry to hear that you ran into trouble with your Tab M9. This is the case as app developers decidedly choose if an application can be stored on and run on external media. If we can help you in any other way, please reach out to Lenovo Support for assistance.
Sub par
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is hard to read and the processor is too slow.
No, I would not recommend this to a friendCustomer service is a joke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful customer service help. Ordered it 11/8. Said id have it be 11/24. Fedex still has not recieved the package and i keep being told "just keep waiting " and "someone from best buy will be reaching out". Still waiting and still havent heard from anyone.
No, I would not recommend this to a friendTablet freezes up on boot.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet froze this morning on bootup blue line across the top with Chinese writing on it. Not even 2 weeks old. Garbage!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Dirtbiker. We are sorry to hear that you encountered an issue with your Tab M9. For help with your perticular issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative for tablets to further resolve your issue: 866-426-0911. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Buy something else.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From an android user I do not like the format of this Lenovo. Also screen sharing/mirroring is terrible.
No, I would not recommend this to a friendTablet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have made a better choice, too sensitive when typing
No, I would not recommend this to a friendSound is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound fluctuates and makes it impossible to listen to at low levels
No, I would not recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Camera quality
A youtube bae
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift that I got into my dream college. overall this baddie is nice, I got them on sale for around 89 dollars without tax. I bought this just so I can play offers on Zepeto since my main device is an iPad Pro. This thing is more than what I expected, It has pretty nice aesthetic camera, that low quality vibe imo. I took a photo of my table and it has been my wallpaper since. I downloaded 3 pretty heavy games on it, sometimes it gonna force quit itself but since I don’t mind that really much so it's all fine and fun. Great for watching youtube, have this as my timer and it has been 5 months and this bae still going strong.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, NhamNhamNham, thank you for choosing Lenovo! We are glad to hear that your M9 or your bae rather, are going strong, and we appreciate you taking the time to share your perspective with us.
- Cons mentioned:Connectivity, Software
Really bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is really bad. Miserable problems with it. - WiFi is garbage. EXTREMELY weak. Its connection to my home router was only occasional, when it felt like it and then kept dropping. My router is a 3-antenna Nighthawk located about 20 feet away in another room. I was able to improve the situation by forcing 5GHz, but strength still shows as marginal. I do not have this problem with any other of my multiple devices. - Initial start and set-up is a nightmare. It forces loading bloatware before continuing. - After muddling through that nightmare, it still continually nags to install more of its bloatware. Two useless game apps it promotes are mandatory. There is no way to stop it. Lenovo is notorious for this. Decent hardware but nightmare software and user experience.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ralph,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Tab M9. We apologize for the frustration that this may have caused you. We would like to work with you to resolve this issue.
To start with addressing Wi-Fi connectivity, other users have not noted signal strength as a pain point, and we believe that attempting to set the tablet up again by restoring it may improve your experience, resolving the connection troubles. We recommend using Lenovo Rescue Assistant: https://support.lenovo.com/us/en/downloads/ds101291-rescue-and-smart-assistant-lmsa). The software backs up and restores your Tab to a stable point.
With the software that you described as problematic, if it cannot be uninstalled, you may be able to force stop and disable the programs to prevent them from taking up resources as you referenced in your review.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best Regards,
Lenovo
- Pros mentioned:Overall performance, Screen size
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it work really well perfect size and great screen quality.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Whitney, thanks for choosing Lenovo! We are glad to hear that your Tab M9 is working very well for you, and we appreciate you taking the time to share this perspective with us.
- Pros mentioned:Speed
Sturdy and solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey it mightbe cheap but its amazing cost effective and great durable and fasttt
I would recommend this to a friend