Customer Ratings & Reviews
- Model:
- 20RA0051US
- SKU:
- 6394632
to a friend
- Cons mentioned:Freezing, Speed, Unresponsive
Very slow/ lags
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this laptop. I love Lenovo, especially Think Pads, but this computer was extremely slow. Basic functions such as clicking through the settings took several minutes due to all the freezing. I tried to do something simple like updating my resume with Word and it took over a half hour due to the programs not responding. I don’t have issues with any of my other computers and devices, just with this computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo ThinkPad E14 Laptop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Boot time
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To give a decent review of this machine’s functions, the machine would have to function. I’m sending it back, as it won’t even work. Takes an hour or so to boot up.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo ThinkPad E14 Laptop, model number 20RA0051US. This system will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. If you are getting slower boot times, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support for Think Products at: 800-426-7378.
- Pros mentioned:Screen, Storage
Quick and Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good reliable computer, decently fast with good storage. Nice screen and compact enough to put in a bag and carry around.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, thank you for choosing the Lenovo ThinkPad E14 laptop. We are so happy to hear the features, performance, and design of the ThinkPad E14 is meeting your computing needs so well!