Customer Ratings & Reviews

Can be used as a tablet and comes with it's own pen.

The laptop is as advertised and has worked really well

It's as good as any thinkapad. Reliable and the best

Basic computer....screen resolution is sub par. Screens flicker when the laptop is plugged in. Fingerprint reader stopped working within 3 days and Windows Hello is not available on this machine.

This is a solid PC, good specs but the screen is not bright enough. Levono advertises 300 nits it’s more like 275. Super dull in a well lit room. Everything is legit. Fingerprint read is fast, ports are fire, I solely wish the screen was brighter.

The lab tops is like rubbing off where the mouse pad is and the computer said it came with a men and it didn’t

Bought this laptop as a birthday gift for my daughter and it froze on her under light load within a week she's got it. Then it froze several times again and she thinks that it's overheating as the underside of it gets really hot. Purchased within a month so it's going back!

Bottom Line is that you want quick response from your machine and this simply did not respond like my Asus PC does.

If you are a Thinkpad user for a long time. This laptop will not your first choice. When Lenovo thinks they could create a yoga and thinkpad hybrid, it’s turning into disasters because of the build is too stylistic and too slim when the original Build of thinkpad is solid, thick that make you feel this laptop can handle everything.Also the build is too thin which is limited the thermal and air flow .2 in 1 is not the answer for thinkpad.

I asked for a think pad that had SD outlet for its part of my online business. Very Dissapointed

Love Lenovo laptops. Only major complaint is the screen cracked and cost $372 plus tax to replace. Get warranty.

Bought it for someone else to use at work and it seemed like an OK machine.

Thinkpad's are the best made and offer premium performance no other laptop comes close to. Before I bought this laptop, I bought a Dell XPS which only lasted 3 years and went through 2 service issues with Dell before the motherboard died. Then I bought an Acer Spin 5 which I used for about a year. The Acer Spin 5 is an outstanding mid-level laptop but it had trouble driving 3 monitors without the USB C port. I was also missing owning a well built solid laptop. I finally broke down and bought the Thinkpad L380 Yoga and LOVE IT! Before buying it, I wanted to make sure I could upgrade the memory and SSD and that the memory was not soldered to the board. I chatted with a tech on Lenovo's site and also confirmed this with the Lenovo rep in Best Buy. I was not going to buy it if I could not upgrade the memory. This model is unique in the fact it has 2 memory slots and can take up to 32GB of memory. You can also remove the WIFI card and SSD to upgrade both. The entire unit is completely upgradeable and serviceable. I also have a Costco membership and could have bought the Lenovo Yoga X (top of the line model) but that unit's memory is soldered to the board. Also, it uses the newer type of SSD drive which is much more expensive. The build quality and performance of this machine is OUTSTANDING! It's super fast and the screen and keyboard is amazing. I especially love the touch point for mouse control. Once you get used to a touch point, you will always hate using a track pad - trust me on this. Also, this model has a world facing camera where you can take pictures from the front in tablet mode. It's a very unique model in the fact it's fully serviceable/upgradeable and has the world facing camera. I also love the fact the Lenovo software automatically downloads firmware, drivers and all available updates without having to go hunt them down yourself. The one thing I hate about the Acer Spin 5 I own is the fact they have no software to upgrade drivers and firmware. You have to go look for and load the firmware yourself from their website. Also, their drivers rarely ever get updated so I used a free driver update product called Driver Booster to keep it up to date. Seriously, don't waist your time and money buying a "high end" Dell XPS or consumer grade shiny metal HP Envy other high end consumer grade machine when you can get this laptop for $1000. There is no way you can go wrong with this unit. The hardware is so well integrated that you can put this laptop up against a Dell with an I7 and this laptop will smoke it with it's I5 because the drivers are so well written and the hardware is so well integrated and tested. The specs don't matter if the hardware isn't properly designed to work together. In my opinion, it's better to get a well designed machine like a Think pad which may not have the I7 processor because it's going to perform much better and be much more stable under high stress performance situations. It's also just great to use - the keyboard is so well built along with the touch point/track pad and solid materials used to built it. The thing I also don't like about my Acer Spin 5 is the cheapness of the materials. It really does make a big difference. Honestly, you can't go wrong with this laptop and once you own a Thinkpad, you can't go back. Just compare the Thinkpad Yoga to the regular Yoga quality next time you are in Best Buy and you will see what I am talking about.

Overheated. Wouldn’t turn on after putting to sleep. Driver updates took hours. Weird windowed mode error. Screen flicker when moving screen.

Bought this openbox item from Bestbuy, after I got it I checked online, the manufacture warranty expired, then I ask their online service the reason, they said the openbox item has 3 months bestbuy warranty, but today when I take the laptop to their store, they are saying they never had such warranty policy! I kept it even though I knew the manufacture warranty expired, because they told me they have warranty, but now nothing is there!! what can I do???

Didn't even last a full 10 months before the laptops charger died on me, either that or the charging port is broken, which would make it even worse. I'll try to reach out to best buy and Lenovo to ask for a replacement and I'll change my review based on that. I hope I can get this sorted because it was not a cheap laptop by any means.

After using for a few months a Lenovo update bricked the laptop. It would not turn on it just played a little tune. That tune was suppose to indicate what was wrong with the laptop but it indicated it was corrupted and Lenovo would not repair it. I will never buy Lenovo again.

I’ve had numerous laptops over the past 20 years. My last laptop was a Sony Vaio Windows 7 laptop that was several years old. Although that laptop still works, it is so incredibly slow for doing Photoshop image editing, that it was essentially un-usable. I stayed with that old laptop partly because I prefer Windows 7 versus the new 10 version nowadays. Boot-up time for starting Windows on that old Sony laptop was a painful 3 to 5 minutes long, I literally could make a pot of coffee faster! When I finally decided to make the move to buy a new laptop, I was a bit surprised at how low laptop prices are nowadays, thanks in part to the whole iPad craze and people preferring tablets instead, I’m guessing. I quickly became enthralled with the “2 in 1 hybrid” style laptops. I prefer laptops with a “real” keyboard, partly because I can type over 60 words per minute, so the Thinkpad keyboard tops the list. I also really like the touchscreen design, mainly because I can enlarge the screen for extensive text reading. I really like, no I really “NEED” the touch-screen enlargement feature after I turned 50 and need reading glasses, such a pain. Plus I like the built-in stylus pen for writing/drawing on the screen, which reminds me of my Samsung Note smartphones with the same feature. From what I can, Best Buy only sells this particular Thinkpad L380 model, no other Thinkpad laptops. I’ve had this Thinkpad L380 laptop for a month now, and I can report that I really like it. I have not experienced any problem with this laptop, although I do have some minor complaints. For example, the lid is really very tight when in its fully closed position. I literally need to use both hands to open the lid while gripping both left and right corners. Also, the power cord (USB-C end) going into the laptop is equally very tight, it takes a bit of effort to remove the cord from the laptop port. As for the screen, I find it a little too reflective from other light sources, even though the specs say the screen has anti-reflective finish. As other reviewers have pointed out, the screen bezel is a bit large-ish, meaning it has a bit too much black dead space. Okay, now for the good points. When I press the power button to turn on the unit, this laptop boots up extremely fast!! Without timing it, I’d say it’s somewhere around 15 to 20 seconds to fully boot up. Wow! Plus shutting down seems to be even faster! I will NEVER ever go back to a spinning hard disk drive again!! From now on, it’s an SSD drive for me or nothing at all! This one thing alone makes me so happy I could cry, haha! I reaaaaaaally like the fact this L380 model has many various ports on both the left and right sides of the laptop. USB-C is the latest minimum standard nowadays it seems, even my Samsung S9 smartphone uses USB-C. I also appreciate the other ports such as HDMI, USB 3, and yes, a micro-SD card slot! I would prefer a full size SD card slot, but I’m happy it has at least a micro-SD slot. I added a Sandisk 256GB micro-SD card into the side port which I use for doing Windows backups (to an external drive). I bought the 256GB card on sale from Best Buy for around $40…so cheap compared to years ago! I also copied all my valued files onto the 256GB card (such as my pictures, songs, videos, PDFs, etc). At present time, doing a full backup takes up approx 17 to 20 GB of space, so I’m glad I got a large 256GB micro-SD card. Maybe next time I’ll get the 512GB micro-SD card if it’s on sale. The touchscreen of this laptop is very responsive, I find the quality to be quite good even though it’s not a 4k screen. The touchpad is also very responsive, makes mouse navigation a breeze. I even bought the optional Bluetooth wireless Lenovo Yoga mouse to use with this laptop. When playing the iTunes app, I can use the Lenovo mouse to wirelessly pause, or play the next song, or previous track. I can’t figure out yet how to wirelessly advance to the next slide using a Powerpoint presentation, but that’s my next challenge. I got this Lenovo Yoga mouse for around $70 at Best Buy, the silver model. While I still don’t like Windows 10 with its “Tiles” which I detest, I instead use a cool free 3rd party app called “Classic Shell” which restores the same functionality as Windows 7 including the familiar “Start” button. Using “Classic Shell” means I know how to use “Windows” again, haha! Although I haven’t upgraded yet, I may at some point have a certified technician upgrade the laptop to at least 16 or even 32 GB of RAM. I also want a larger SSD drive, such as 512GB, or even 1TB if possible. I’m sure that I will run out of the built-in 256GB of storage in the future, especially if I start doing lots of Photoshop editing. But for now, the built-in 8GB of RAM is more than snappy enough for my needs, including simple Photoshop image editing. I already mentioned that I installed a 256GB micro-SD card into the side port of the laptop, so this also expands my storage. At some point, I want to pick up a 2TB Sandisk SSD external drive, but it’s still too pricey at around $275. If I’m willing to sacrifice speed, I could choose a 4 or 5 TB external hard drive with a Hard Disk Drive (instead of SSD), which is selling for cheap comparatively speaking. This L380 laptop seems quite rugged to me, there is definitely some weight to this. I get the feeling this unit will stand up to years of usage. Although this L380 laptop is not as thin and lightweight as other “Yoga” Lenovo non-Thinkpad laptops, I have a feeling of confidence that I will get my money’s worth. I have also played around with the built-in stylus pen. It’s fun doing drawings on the screen while using the laptop in tablet mode. Although I admit it’s not something I do very often, it’s still cool and enjoyable to be able to write/draw on the screen. I really appreciate that the stylus pen is “garaged” inside the laptop. While the stylus pen is garaged, it is also recharging at the same time, hence no “AAAA” or button batteries are needed for the pen. The fact that the stylus pen stays inside the laptop while not in use means I won’t lose the pen either. I prefer this over the alternate method of using a “usb holder” for the stylus pen, which some other laptops use. The only downside is that the built-in stylus pen is smaller in size, but I can always buy an optional 3rd party stylus if I want a full size pen in the future. My GF with her MacBook is jealous of my touch-screen and stylus pen, since Apple doesn’t make a touchscreen for their laptops. Whenever I check out new laptops at stores, I secretly have an envy about so called “gaming” laptops, probably because of their high end specs and screen resolution. But then again, these over-priced gaming laptops don’t have touch-screen nor stylus pen writing! My only wish for this L380 laptop is that it has the new Thunderbolt 3.0 port, which is reputed to be the future…or at least until the next best thing is out. But alas, it only has USB-C, not Thunderbolt. But seriously though, I don’t think I will be hooking up my laptop to simultaneously display two 4k monitors any time soon. So I don’t even have the current need for Thunderbolt 3 technology. If anyone has questions, feel free to ask me about this L380 Thinkpad.

I bought this laptop to replace an Alienware 17 R2. I need to be able to develop database environments, create virtual machines and architect database, system and reporting infrastructures, create technical specification documentation and videos. Within a months’ time, the screen cracked on me and I had to shelf the unit until I could find a replacement screen assembly which took quite some time. During that time, I ended up purchasing an HP Sceptre 15 x360, ThinkPad T450s and landed on a refurbished XPS 15 9550. The XPS is an excellent machine, even at its age, it is still an excellent machine. However, I finally got my hands on a replacement screen for the ThinkPad L380 and wow... The machine I have is a i5 8th generation with 32gb of ram. I use the machine to do all the above. The L380 handles the multitasking without a sweat. I tried this on the XPS, but I it seemed to stutter when I cascaded the multiple windows with up to 3 separate operating systems and the host, running web, word, power point and snagit all open at once. I don't have that problem with the ThinkPad. It's light, upgradeable to 32gb of ram, works pretty darn good at multitasking and has the added benefit of the stylus with its own cavity in the base of the unit. The quality of the material is not as high as the XPS, the LCD panel backing is metal, and the rest of the unit is hard plastic. The pen is ok, it's not as good as, let's say a surface pen, but it gets the job done. I use it to help create in developing graphics for my slides and presentations. Battery life is good, I get about 8 - 9 hours of use. Speakers are pretty good; my only complaint is the screen. All the units I mentioned had a better display than the Lenovo. This is probably the only downside. It's not necessarily bad, but it does exist. The keyboard is an extreme pleasure and works far better than any other machine I have used, with the exception of the T450s. A matter of fact, it's the reason I am contemplating selling this unit and getting a ThinkPad P1. The construction, the flexibility of the 2 in 1, performance, the weight and the pen makes this machine an extreme MUST BUY especially at the price. I picked mine up for $999, with 8gb ram, 256gb SSD and the i5 8250U processor. I upgraded it to 32gb of ram, a 512 Pci-e SSD and the machine is really superb.

What can I say its a Lenovo Thinkpad. The 8th gen I5 is speedy, the display is nice and vibrant, the keyboard is excellent and comfortable to use. I love that this isn't a laptop that you can't upgrade. The SSD and RAM is upgradable. These are just very solid machines. I looked at every brand that BestBuy offers and decided on this one. I originally returned a Surface Laptop 2. While it is a nice device, I don't feel that it would hold up over time. Lack of replaceable parts is a no go for me. This has the same processor, and I believe a faster SSD than Surface Laptop 2. Get this laptop, you won't be disappointed.