Customer Ratings & Reviews
- Model:
- 21MC000KUS
- SKU:
- 6594382
to a friend
- Pros mentioned:Durability, Screen, Weight
Quality, durable, and upgradeable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, keyboard feel and lightweight yet durable. I use this for school and it's great. I also like that they collaborated with iFixit, so if I wanted to, I can upgrade the ram, SSD, and even change the battery myself if or when it goes bad for my usage.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thanks for choosing Lenovo! We're thrilled to hear that your ThinkPad T14 has been great for school, and we really appreciate you sharing your experience and feedback with us.
- Pros mentioned:ScreenCons mentioned:Average battery life
Not the best Thinkpad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the computer but believe is way over priced. I paid 1,400 the computer. It has a matte screen, which is great in the eyes for long use. The track pad left something to be desired. The battery life was average. The touch pad was not very responsive.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BestBuyComputerDude, we're sorry to hear that your ThinkPad fell short for you in some ways. To try to resolve this, let's start with the touchpad. Also, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad. There should be an option to toggle touchpad options there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity or by increasing the delay of the touchpad. Regarding battery life, by default the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend using Vantage to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds. Hopefully this helps, and if not, please let us know. We appreciate you taking the time to share your feedback with us.
Graphics are poor quality for video conferencing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for video conferencing. I love the ethernet port and the memory, processor, and storage. I did read all of the features and specifications, and saw that the graphics was labeled as “entry level” before buying. I took a chance since everything else was exactly what I wanted. The graphics in video conferencing leaves alot to be desired, in my opinion, even with a Lenovo program built in to customize your video graphics, it just isn’t very good. NOT A DEALBREAKER for me, but definitely dissatisfactory; there is an obviously grainy or poor looking quality to the video during conferencing. Another thing that stuck out was that I left it unplugged overnight on day 1 since it was fully charged, and in the morning, there was about 10% of battery life. The HP Omnibook that I bought has an extremely superior battery life, in comparison, and it has really nice mid level graphics. The Omnibook was more than half the price of this Thinkpad T14 Gen5, and I like the Omnibook better; except for the fact that it does not have an ethernet port, and only one usb-a slot. I will look into getting a dock or an ethernet port adaptor for the HP.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey HokeyPokey1,
We're sorry to hear that the viewing experience on your ThinkPad T14, along with the battery life you've seen, have fallen short for you.
To clarify, the system graphics processing is not as responsible for image quality as the camera on the system is when it comes to video conferencing. Updating system drivers may resolve this for you (you can do so in the Lenovo Vantage app > Open Vantage > Check for updates button), but it could be an attribute of the system imaging hardware.
With battery life, comparatively, the other system you bought features a system with a different architecture that is focused on optimizing and prioritizing battery life, sacrificing power or system performance for efficiency (in this scenario).
By default, the system will tend to give more speed when needed, which can sacrifice battery life. Also, due to Windows sleep settings, even though your system is asleep, power can still drain from the battery. If you wish to preserve as much power as possible when the system is not in use, we recommend powering the laptop off.
If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
We hope that this helps, and please feel free to reach out to us via the Q&A section of this product's page, or via the Lenovo Support team if we can be of assistance.
We appreciate you taking the time to share your perspective with us!
- Cons mentioned:Geek squad service, Reschedule appointment
Very unhappy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Thinkpad and monitor are not set up properly, I need for the Geek Squad to come back to my home to correct the problem, I called them, the Rep. said she is having a problem trying to reschedule me: Why? I paid for this service. and I had to return a Docking station that was not working properly. Please HELP.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, EligaL. We're sorry to hear that you are experiencing this issue with your ThinkPad. To try to resolve this, we recommend working with Geek Squad again, as they are best equipped to handle questions and concerns regarding support services.
Great laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this laptop: Lenovo - ThinkPad T14 Gen 5 14" Touch - Screen Laptop - AMD Ryzen 7 PRO with 32GB Memory - 1TB SSD - Black Since I am now storing large files on Dropbox and accessing them from there, I have plenty of storage on the laptop, and I love the touchscreen, battery life, processor speed.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SamuelR,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Pc software
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a MAC user and needed a PC for work software that just wasn't available on MAC. Made this purchase and am very happy with everything.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Andrew, thank you for choosing Lenovo! We are glad to hear that your ThinkPad T14 has been great, and we appreciate you taking the time to share your perspective with us.
College computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked so much, fast, good memory and very easy to sep up all the apps.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MarvinJ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are really liking your ThinkPad T14.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Arrived Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vertical line of dead pixels on screen, no option at store to replace. Had to return and order a different model.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MarissaL,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your system. We apologize for the inconvenience of having to return and order another model.
We will investigate the matter and share your comments with the respective teams. We hope that you consider our products again in the future and that you reach out to us regarding any issues so that we can assist you.
Best regards,
Lenovo
