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Customer reviews

Rating 2 out of 5 stars with 1 review

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  • Rated 2 out of 5 stars

    Performance Not Meeting Expectations for Dev Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideally, the device is not performing at the level I expected. I purchased this laptop specifically to support my development work; however, even for basic activities such as watching YouTube or general multimedia usage, the performance is not meeting the expected standards. Based on my experience, this may not be an ideal device for such use cases.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us. Although, we're sorry to hear that the system is underperforming for you. We strive to provide the best experience possible, and we'd like to work with you to address this.

      Regarding the system performing below expectations, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue that may be software or firmware related. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

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