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Customer reviews

Rating 5 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 5 out of 5 stars

    Excellent laptop lightweight and great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item at BB recently. The BB Live Chat representatives helped answer our questions to decide our purchase. We received the laptop in excellent 'like new' condition. Everything works fine. Setting up activation of the Windows 10 Pro per the given instructions was easy and worked well. We also installed MS Office 365 Home bought from BB with the laptop. It was fast and easy. So far everything is operating really well. It is a lightweight and fast response laptop with the 8GB RAM. The only thing that was a minor problem was that the one part of the charging cable that connects to the charger box was of a different kind and did not match the prongs on the charger box. Went to the local BB store and they immediately replaced it. No problem.

    I would recommend this to a friend
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