Customer Ratings & Reviews
- Model:
- 83DM0006US
- SKU:
- 10948323
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Died 7 weeks after purchasing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the start there were connectivity issues. 7 weeks after purchasing, I got a black screen with critical error died code. Spent over an hour with tech support and couldn't fix it. Now I have to send it in to be repaired and won't even just send me a new one or refund me. Really upsetting. Once it's fixed, who knows if something will go wrong after the warranty expires? The last laptop I had (hp) lasted 8 years.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend staying in contact the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Best Buy has no respect for customer privacy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop, but Best Buy's post-sale abuse of my e-mail address is absolutely infuriating. Even though I've very carefully indicated in my account profile that I don't want advertising or promotional ads, they send and incessant stream of unsolicited e-mails, nagging me to install/activate either unwanted Lenovo bloatware or their own "complimentary" products and subscriptions that I did not willingly purchase. I provided a business e-mail address to establish an account. The stream of spam I receive after every purchase gives me reason to regret that choice.
No, I would not recommend this to a friendNew Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's the computer or the new Windows operating system, but this new computer has been nothing but trouble, even though I use a computer everyday as part of work. Something that had never happened before was that the computer said I had restarted it too frequently and couldn't log in again until I had left the computer on for 2 hours! Another horrible thing is that the computer just stops working, going back to the Yoga home screen while I'm working. I'm considering returning it before my 30 days are up, but I'm not sure anything else won't also suck.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmyS,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7. We apologize for the inconvenience that this has caused you, and we'd like to work with you to address this issue.
To start, this does seem to be a problem rooted with the operating system. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates.
If this does not resolve the problem, you may then need to factory reset your Yoga and reinstall a factory copy of Windows on the system to remove any problematic software. To do so, please reference this Microsoft Support webpage: https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e, that share details on the steps, along with how to keep your files when resetting the system.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Disappointed in this laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been unable to use my laptop after trying several times on several occasions. The mouse freezes in the middle of a word document or email. Everything gets lost and I start over. After 4 tries to complete a task two days ago with no success, I am returning to Best Buy to discuss my options.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CHARLESH-
Thank you for sharing your experience with the Yoga 7. We are sorry to hear that you experienced issues with the product. We sincerely apologize for the time you spent repeating your work and time spent returning your purchase. We hope to achieve the best performance for all our users and are disappointed to hear that the Yoga 7 16” did not reach those expectations. We greatly appreciate this feedback and will use your comments to investigate the issue and work towards making necessary refinements.
We hope you choose our products in the future and reach out to us with any questions you have.
Best wishes,
Lenovo
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like computer, trying to get used to get keyboard.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey KimberlyS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you are liking your Yoga 7.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Bad software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two weeks after buying this computer for close to $800 the software went bad and it wouldn’t work. Brought it back to Best Buy and they said it would cost another $250 to fix it and that it wasn’t covered under warranty! Find another computer to buy
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
A dud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer died within one month. It displayed an error message and then tried to reboot; but it cannot. I'm in the process of getting it to Best Buy for service
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Slow and constant restarts - terrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So bad! I can’t believe all the issues I’m having with this garbage. Super slow and constantly restarting it. Do NOT buy this trash.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint access has failed after 2 weeks, and Windows crashes.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CarrieS,
Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing these issues with your Yoga 7. We apologize for the disappointment that this has caused you, and if you'd like, we wish to work with you to try to improve your experience.
To start, fingerprint reader functionality issues and system stability can be attributed to problematic software and drivers. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts but the issue persists, you may attempt booting the computer in safe mode. In safe mode, problematic software can be isolated, and if the issue persists in safe mode, this could lead to discovering the root of the issue. To learn about entering and exiting safe mode, here's a link to a Lenovo Support site with details: https://support.lenovo.com/us/en/solutions/ht116905-how-to-enter-or-boot-to-safe-mode-in-windows-7-8-81-and-10
If the software crashes in safe mode, in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Not so Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was not the best. I needed to return and go with a different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SharmaG-
Thank you for sharing your feedback with us. We aim to provide great user experience for all our devices and are disappointed to hear that we missed the mark. So that we may improve, we would like to hear more about your experience with the Yoga 7 and the reasons for returning the product. If you feel comfortable, please reach out to us through the Q & A section of this webpage to share your thoughts on the device.
Best wishes,
Lenovo
Different than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is beautiful except I ordered an excellent open box product, and I received an product with visible dents different than expected.
I would recommend this to a friendFailed Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop. But the hard drive failed with in the first month and a half.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TimB,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your Yoga 7 2-in-1. We apologize for the inconvenience that this may have caused you. If you have yet to seek help with resolving this issue, we'd like to work with you to address this.
To start, we recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and reach out to us again should you have any questions or further comments.
Best regards,
Lenovo
Fast, Sleek, and Touch-Enabled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer , fast, responsive, and I really enjoy the touchscreen feature.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoseT,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Yoga 7 2-in-1 is working excellently for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Lenovo Yoga
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased primarily to use for music production which necessitated a processor such as Ryzen 7. works smoothly for this and everything else I need it for!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LorrettaL,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this Yoga 7 2-in-1 is performing smoothly for you and that it meets your needs.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch screen and ability to fold to use as a stand.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SusanF,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you love the various features of the Yoga 7 2-in-1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great computer for school
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer has been reliable . The 1st one had a bad copy of windows 11 but best buy replaced it and it has worked wonderfully ever since
I would recommend this to a friend