Customer Ratings & Reviews

Hello, GuyA, thank you for choosing Lenovo. We are glad to hear that your Yoga 7i 14 is a great fit for your needs.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i 14, model number 82QE000KUS. Resetting your Yoga 7i 14 back to original factory settings may fix the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom left side of the device, right near the top left corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer reset, be sure any software you installed is compatible with Windows 11 and this Yoga 7i 16 model's specific configuration. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i 14, model number 82QE000KUS. Regarding the constant running of the internal fan, first, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Premium care for additional help at: 888-278-9707.

Thank you for choosing the Intel Evo-Certified, lenovo Yoga 7i 14. We are pleased to hear that the features and performance of the Yoga 7i 14 meets your computing needs so well. We appreciate your loyalty to the Yoga Product Family and the Lenovo Brand.

Hello, OkesolaO. We are sorry to hear that you have encountered an issue with your Yoga 7i. The Yoga 7i, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We recommend customers that purchase through our retail partners consider their device coverage options to help protect their investment in a solution for peace of mind. Should you want to discuss repair or replacement options, we also recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.