Customer Ratings & Reviews
- Model:
- 81TD001YUS
- SKU:
- 6388041
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the responsive touch screen, ease of use, and lightweight design as significant advantages. Positive feedback also frequently mentions strong performance and good battery life. However, some users reported issues with the device overheating and occasional excessive fan noise. A few customers also commented on the price point being higher than expected.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Crashed/Blue Screen of Death 9 times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned just over 3 mths. Thank god bought extended warrenty. The pc overheats when plugged in usb C drive, not regular usbs and fan is failing making loud noises. Crashes happened during work. So upset. Took 9 hours multiple hang ups with Lenovo support staff and this was the upgraded staff. Finally got a supervisor escalated. Lenovo contracted repair coming 9/22020 to replace the motherboard. Ill let you know how that goes and what else is failing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear you had this experience with your Lenovo Yoga c740. We appreciate your patience in regards to this matter.
- Cons mentioned:Fan noise
Fan issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, but laptop overheats has a really loud fan noise. Now I'm having to replace the fan and the part is no longer available
No, I would not recommend this to a friend Wish warranty was quicker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop a lot. Unfortunately, the wireless card stopped working. It’s under warranty but Best Buy said I would be without my laptop for 4-5 weeks. If you buy this laptop beware of the wireless card!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you are experiencing this issue with you Lenovo C740 laptop model # 81TD0005US. Please ensure you have installed in the latest Windows 10, device drivers, and BIOS updates as it is possible this will fix your problem. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Beautiful but hates my router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I had researched this thoroughly and was really pleased with the build quality. It is beautiful! However, it constantly dropped the wifi when all my other devices were fine. Then it started crashing the media com router/modem. As soon as I would launch a browser, it crashed. I then turned it off and experimented with my other devices and no crashes and researched to see if anyone else had the same experience. I found that I was not alone. I made some suggested adjustments, started the Yoga back up and it crashed wifi again. So, took it back to BestBuy and exchanged for a Dell Inspiron with nearly identical features.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15 model number 81TD0005US, ships with 5G, 2x2 802.11AC format WiFi for wide-range, high speed internet connectivity. It is also backward compatible to older b/g/n frequencies. If you are having connectivity issues, we recommend you check to be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version. You can easily accomplish this by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Wouldn't buy again.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is funky. It has a hard time charging. And, there is a squeeling noise that comes from it. I've never been so disappointed in a little-used computer.
No, I would not recommend this to a friendOpen box laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box item and it turned out what ever the problem was was not going away, best buy allowed me to pick a new one which I will review separately. Would not recommend open box
I would recommend this to a friend- Cons mentioned:Hard drive
do not buy Lenovo, absolute junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a lenovo and barely use it for a year, the motherboard died. And this is my second lenovo, used it for 3 month, suddenly black screen and hard drive is dead. I have to send it to data recovery to get my data back. I would never buy a lenovo again in my life.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo Yoga C740-15. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Hard drive
Hard drive failure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hard drive failed after only 5.5 months. I had bought the total geek squad protection plan. However, the customer service at the geek squad in White Marsh, Maryland is horrible. They are unprofessional and not knowledgeable about anything. This is the second computer I have bought in 6 months from this location with a “hard drive failure.”
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15, model number 81TD0005US, ships with a 512GB plus 32GB Intel Optane Memory H10 with Solid State Storage, with no moving parts to fail. Be sure any software you installed is compatible with Windows 10. incompatible software can cause a memory failure on a solid state hard drive. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Touch Screen Stopped Working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this computer for 4 months, the touch screen suddenly stopped working and then the fan started making a loud noise. I contacted support and they wanted me to send it in; that sucks but ok I’ll make do for a short time. Turns out the part they need isn’t available and the service won’t be completed for another MONTH. They’ve had my computer for 3 weeks already! Don’t bother with this piece of junk, everything you need to do will be put on hold for 2 months. My work is on hold and I have to use my 8 year olds school computer to get my school work done.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that resetting the computer back to original factory settings may correct the issues you describe. Here is a link to instructions for restoring a Windows 10 computer back to original factory settings: https://support.microsoft.com/en-us/help/4026528/windows-10-reset-or-reinstall. Once you have restored the computer, test the touchscreen. If it is still not working, be sure you have the latest version of Windows 10 installed on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. As you reinstall your programs on the computer, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
We didn't have luck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop kept freezing on us then shut down. We returned it and got something that worked better for what we needed it for
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo Yoga C740-15. Windows 10 should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Terrible battery and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer for its keyboard and the 2-in-1 functionality. But the battery is TERRIBLE. I play dinky games; 20 minutes of play will drain about 30% of the battery charge. It will sometimes lose all charge overnight. Yes. I keep it plugged in 24/7 almost all the time as a result. It simply isn't a machine that can work unplugged. Period. And...the sound is terrible. Very low. I guess buying a computer sight unseen/untested in this new world isn't a great idea. But what else can one do?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15, model number 81TD0005US, ships with a 3CELL_60.3WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 15 hours, depending on the work the device is performing. The Yoga C740-15 ships with a vivid Dolby Atmos Speaker System for amazing audio quality. If you are getting less battery life and poor audio, we recommend you call Lenovo Tech Support for help with your specific issues at: 877-453-6686.
- Pros mentioned:Speed
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this laptop and it has problems from the moment I turned it on. When I turned it on it was lightening fast I have had it only for one month not even and it keeps freezing, blacking out the top row on the screen and just not even working right. I am only working on sharepoint and save everything to a hard drive and now the computer is slow and stops me from doing work.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. The Windows 10 Operating System within this laptop should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Not a great keyboard.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a casual user, but would not recommend for a business or Excel user because of the keyboard. Go with the Thinkpad, or HP Spectre.
I would recommend this to a friendWiIf cuts out a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s mostly an OK machine but, the WiFi continually cuts out about 6 times a day. I have other computers and they do not do this, just this one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the 5G, Wide-Range/High-Speed, 2x2 802.11AC WiFi connectivity with your Lenovo Yoga C740-15. Be sure that you have the latest version of Windows 10 Operating System on the computer, then update all of the BIOS files and drivers up to this latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
it does what a pc should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no explanations...if you've never had a pc you're dead. If you've had one...no new things that could be seen or were explained. no biggie
I would recommend this to a friendC740 keyboard not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased what was presented by Best Buy as a "Certified" pre-owned C740. The in-store computer salesman said that's the highest level and "just like new". Two days after having it, the N key was stuck, clearly damaged by the prior owner and unfortunately not caught by the Best Buy inspector. When I returned to the store, the Geek Squad tech said the C740 wasn't nearly as good of a laptop as the C930. So I upgraded.
No, I would not recommend this to a friendsound issue with zoom
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the computer yesterday. It was working good until I had a zoom session with my students. My students told me that as soon as I step slightly to the right or left of the computer, they can't hear me. The only way they can hear me is if I stand or sit in front of it. With that being said, this will not work for me because I bought it to teach from with zoom. I will have to return this if it does not get resolved.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15 model number 81TD0005US, ships with dual Far-field microphones, that allow you to use APPs like Alexa from a distance away from the computer. Try your computer microphone using the audio recorder APP within Windows 10.Here is a link to instructions for using the Audio Recorder APP within Windows 10: https://support.microsoft.com/en-us/help/4028308/windows-10-how-to-use-voice-recorder. Try moving away from the computer to test the microphone in positions you will be using while teaching. If the recorder picks up your speech, try adjusting the audio/microphone settings within the video conferencing APP you are using. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.
computer does what it is supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.adequate if overpriced for features. Some of the Windows 10 features and one-drive are difficult to use for multiple users.
No, I would not recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for student use. Had some software issues and the beginning , but as of now its working fine after going to geek squad.
I would recommend this to a friendIt's just OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for AutoCAD. I thought it would have more power (speed). I think it's limited graphics card holds it back.
No, I would not recommend this to a friend