Customer Ratings & Reviews
- Model:
- 81TD001YUS
- SKU:
- 6388041
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the responsive touch screen, ease of use, and lightweight design as significant advantages. Positive feedback also frequently mentions strong performance and good battery life. However, some users reported issues with the device overheating and occasional excessive fan noise. A few customers also commented on the price point being higher than expected.
This summary was generated by AI based on customer reviews.
BestBuySellsCrap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible computer. Stopped working in 2 years. Bought 3 year extended warranty protection plan through Best Buy and have been in call outsource hell for 4 hours on the phone and everyone passes the buck and transfers me in an endless cycle of incompetency. Also computer got serviced 4 months ago and same problem reoccurred. Doesn't start and doesn’t charge
No, I would not recommend this to a friendLags
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot of lagging with this computer and a glitch with printing. It connects to the printer, however the print function freezes constantly.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. This system should not lag or freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Fair Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent computer. However, the touchpad and keyboard are rather cheap. It also did not come with Alexa built-in as advertised.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Alexa must be activated by the user for security reasons. Here is a link to instructions for installation and activation of Alexa on your Yoga C740-15: https://support.lenovo.com/us/en/solutions/HT507150.
DONT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year and half old, the cooling fan is failing. The thing makes all sorts of noise. Purchased extended warranty through Lenovo submitted requests for repairs as it was their highest warranty plan where they do onsite repairs. NO CONTACT OR RETURN CALLS JUST CLOSED REPAIR TICKETS. $1200 NEW WHEN BOUGHT AND ITS A 1200 PAPERWEIGHT NOW. VERY DISATISIFED.
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, horrible, horrible. I purchased this computer a year and a half ago. I started making a whirring sound and when estimated they told me the mother board, the fans, and the heatsink needed replacing. and they would be please to fix it for only $888. When I tried to call Lenovo, I treated very rudely and told there was nothing they were obligated to do about it.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Not a good one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.over heat all the time, the fan is making really loud noise
No, I would not recommend this to a friend Good laptop but Webcam has stopped working.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the laptop at end of April and now the webcam has stopped working. Light would come on but there is no input.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the webcam on your Lenovo Yoga C740-15. This model ships with a 720p (HD) webcam with manual Privacy Shutter built in. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If the Privacy Shutter is open but the webcam still does not work, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
unhappy with open box purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never buy openbox without proof of function. not sure if the computer works as it did not have anything installed :(
No, I would not recommend this to a frienddisappointed for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.once i use the touchscreen the laptop goes haywire and only goes back to normal after i leave it alone for a while
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that resetting your laptop back to original factory settings may fix the issue. Here is a link to instructions for resetting your Windows 10 Laptop back to original factory settings: https://support.microsoft.com/en-us/help/12415. If you can no longer boot the computer properly to the Windows 10 Desktop, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom of the device, right near the cooling vent, top right side on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Too few ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found another computer with much more capabilities than this almost immediately, and returned this.
No, I would not recommend this to a friendNO CHARGER. CHARGER IS ESSENTIAL!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Visitor (01:04:30 GMT) : I went to get my laptop and it says that NONESSENTIAL PARTS may be missing Visitor (01:04:55 GMT) : Do you consider a charger a essential part??? Visitor (01:05:43 GMT) : The box is missing, and everything else, I understand. But the charger??? I had no HELP from BESTBUY. I don't even know if it works...
No, I would not recommend this to a friendshould of told buyer of label over camera on Lenov
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too little character space to explain.....see the summary above. Can't finish spelling words
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry for any confusion there might be about the manual Privacy Shutter on the webcam of the Lenovo C740-15. Here is a link to a product tour video that calls out the Privacy Shutter. There is a small manual tab above the webcam lens, just slide this tab to the right to open: https://www.youtube.com/watch?v=i7gquhzeAhQ
Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and Heavy. Screen jumps and when keying it will not always put on screen what you typed and will space when not called for. My 8 year old Dell with i3 operates quicker and better. Only good point Well there is not any. Regret this purchase for sure.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the performance of your lenovo Yoga C740-15. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Horrible out of the Box experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop. I recieved this laptop 12 hours ago and just turned it on. Wifi card did not work right out the box. (For a $1000 laptop, that's insane). I called Lenovo for resolution and was transferred a few times because they did not want to deal with the issue. Can't wait to return this item. Everyone please stay away from this item !!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues connecting your Lenovo Yoga C740-15 laptop, model number 81TD0005US, to the built in 5G, Wide-Range/High Speed 2x2 802.11AC WiFi. Since you can not connect to the internet for Over The Air updates, resetting the computer back to original factory settings and letting the system go through its own update process, may correct the issue for you. Here is a link to instructions for resetting your computer back to original factory settings: https://support.microsoft.com/en-us/help/12415. If the issue continues, we recommend you call Lenovo Tech Support for additional help at: 877-453-6686.
Hangs very often poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 4 months, and it's giving me lot of problems even after servicing it . I am student and it has become very problematic. I don't recommend anyone buying this
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. Windows 10 should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Find another brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this is the second lenovo that has proven defective in 6 months. Even with the replacement plan the process takes weeks due to the lack of adequate support staff at Best Buy. After about 4 months of use the fan broke and began to make a hideous whining sound making the laptop unusable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15 and it internal cooling system. We recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.
Mother board issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and within a year it shut down and won’t work again !
No, I would not recommend this to a friendI do not recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine completely died of course as it was just out of warranty. What is worse is the Best Buy in Avon IN has the absolute worst customer service in the world. Every time I go in to this store or purchase something here I should kick myself so never again.
No, I would not recommend this to a friend2 broken computers in less than 2 months
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 of these laptops my first one I had for around one month before the SSD failed and I had to return it for another one. The second one I had for about a week before the fan started making a lot of noise and then stopped working entirely. I returned the second one and decided to get a different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15 ships with a solid state hard drive with no moving parts. The Yoga C740-15 has an internal fan to maintain the proper operating temperature of the computer automatically. If the fan is running at high RPM even at idle or under low workload, be sure you have the latest version of Windows 10 on the computer and all of the BIOS files and drivers are up to date with that latest version on Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had it for 2 weeks and it failed. it has been in the repair shop since
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you experienced this issue with your Lenovo Yoga C740. We appreciate your feedback and patience regarding this matter.