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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 555 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Yoga Pro 9i's overall performance, screen quality, and processor speed, finding it super useful and fast. The ample RAM and storage size also receive positive feedback. However, customers express concerns regarding the battery life and the laptop's weight. There are also a few complaints about the power button and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 555 reviews
  • Rated 5 out of 5 stars

    best lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Laptop are by far the best laptops for work, easy to navigate and the graphics are amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, PatriciaM, thank you for choosing Lenovo! We are glad to hear that your Yoga Pro 9i has been the best for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop would purchase again from best but good service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MichaelL, thanks for choosing Lenovo! We're thrilled to hear that your Yoga Pro 9i is working great for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Beautiful Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Computer & product. Very disappointed that it isn't a 2 in 1 system though. All other Yoga's have been.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, NikkiC. Thank you for choosing Lenovo! We are sorry to hear of your disappointment. For insight, Yoga is a brand emcompassing a range of products from All-In-One desktops to powerful traditional style laptops like this Yoga Pro, and the most popular, convertible, 2-in-1 laptops. We appreciate you taking the time to share your feedback and experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is great. the battery life and the overall features / specs are just right for the price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, David, thank you for choosing Lenovo! We are pleased to hear that your Yoga Pro 9i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    yoga pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch machine, light and good looking. pleasant

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi FrankB, thanks for choosing Lenovo! We're thrilled to hear that you are pleased with your Yoga Pro 9i, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Best for Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Great service by Best Buy - got price match when Item went on sale

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DragneelDK. Thank you for choosing Lenovo! We are happy to hear that your Yoga Pro is working excellently for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Had potential but not the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer but not constructed well and has terrible battery life.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Deep,

      Thank you for sharing your feedback with us. We are sorry to hear that the Yoga Pro 9i fell short for you, leading to you returning it, and we apologize for the disappointment that this has caused you.

      We wish to provide the best quality possible for our products and performant, yet efficient systems, and your comments will be considered as we review opportunities for improvements. We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, like battery life optimization, so that we may help you.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be any more better, beautiful experience and I recommend it 100

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, IbrahimT. Thank you for choosing Lenovo! We are glad to hear that your Yoga Pro 9i has been fantastic to use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Great for college student running lot of apps

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Sam46, thank you for choosing Lenovo! We are glad to hear that your Yoga Pro 9i is great for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very short battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is abysmal. Regular browsing and I would get 3 hours sometimes 2. Expected better given specs (processor is supposed to be good for battery life).

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Akash. We're sorry to hear that the battery life of your Yoga Pro 9i has fallen short for you. To provide some insight and try to help extend your time before plugging in -- the system features a high wattage processor and graphics card to deliver great mobile performance. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. Hopefully this helps and we appreciate your time taken to share your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but price dropped $50 after I bought it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Donn, thank you for choosing Lenovo! We are glad to hear that your Yoga Pro 9i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    dont buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected, it's very slow, I regret it, I won't buy Lenovo next time.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Back in the box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting up Windows 11 was a challenge for me as have never used this OS before. They did not remove Xbox game pass as requested when purchasing so it kept popping up repeatedly wanting me to accept the free trial and then telling me there were updates. Then was told there were updates for OS 11, after the 3rd try finally did not fail, the Lenovo had a firmware update that kept failing, so I called their tech support and person didn’t understand English very well, then said had to contact software support but did not connect me to that department, instead just disconnected the call. To date still have not been able to actually use the laptop and did not realize only had a 14 day return policy, thought total membership would give me longer. Hope I can sell this computer to someone this can get all the bugs out as I don’t have the patience or time to keep calling Lenovo just to keep going through the language barrier problem. Don’t buy this product unless you have experience with this company and Win 11.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there,

      We're sorry to hear that you ran into an issue with your Yoga Pro 9i.

      If you do not wish to receive support from Lenovo in resolving your issues, if you are within 60 days of the date of purchase and the transaction was made under your Best Buy Total membership subscribed account, your Yoga Pro 9i should be eligible for a return/exchange based on the policy listed on this Best Buy webpage: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014

      We recommend working with Best Buy customer service regarding this, and should you have questions or need help with your device, please leave a question in the Q&A section of the product page and we'd be happy to assist you.

      We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    Defective out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective out of the box. Worked with lenovo and kept temporarily getting fixed by troubleshooting, factory reset, working with lenovo tech. Being frustrated doing everything under the sun. After two weeks wifi card crapped out all together. Replacement on yhis card is not good as laptop comes with a Wi-Fi 6E card soldered to the system board. Because we spent weeks trying to troubleshoot and fix now best buy wont take it back. Repairs and warranty with lenovo is apparently a nightmare. $1800 for a broken computer that no one wants to stand behind.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month it died and never came back on. Will up dare after getting another to swap.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Kaybeth, we're sorry to hear that you ran into this issue with your Yoga Pro 9i. We hope that your replacement is working well for you, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    It’s Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, I don’t hate it but I don’t love it. Coming from a MacBook Pro to this, is a shift.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Vincent. We're sorry to hear that the Yoga Pro 9i has been a bit of a miss for you. If you could, please feel free to share more details on what could improve your experience so we can help. Thank you for your time taken to share your initial thoughts. Lenovo

  • Rated 3 out of 5 stars

    I like the flippable screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but has random bloatware keys for windows so and Lenovo vantage and also screen too small

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, StevenH. We're sorry to hear that you are dissatisfied with some aspects of your Yoga 2-in-1. To best assist you and clarify details since your device differs from the one your review is tied to, we recommend contacting Lenovo Support for assistance. Lenovo

  • Rated 2 out of 5 stars

    Underwhelmed at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 yeat old Dell with an i7 and 32gb ram runs circles around this Evo Core9. This thing stutters with simple web browsing with Edge. Don't be fooled by the nice sounding 14th Gen processor specs. This thing gets more wrong than right

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there. We are sorry to hear that you had a poor experience with your Yoga Pro 9i. If you have returned your Yoga, understand your decision to return your device and hope that you choose to try our products again in the future. If you still have your Yoga, we'd like to help you resolve this issue. To try to resolve the software side of things, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your Yoga Pro, if you have not already done so. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    never buy another Lenovo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible computer, too bad this won't let me rate it zero stars. Won't even power on after 4 months. We sent it to Lenovo support twice and still doesn't work. Maybe the only thing worse than this laptop is Lenovo support. Buy an HP instead.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      We are sorry to hear that you had trouble with your Yoga Pro 9i, leading to you returning it. We apologize for the frustration and inconvenience that this has caused you, along with the poor experience that you had with Lenovo Support.

      We'd like to try something to see if this resolves your issue and improves your experience. There is a resource from the Lenovo Support webpage with instructions and a follow along video on troubleshooting this issue you're seeing: https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on

      Your comments shared will be considered for future improvements. Please update us when you can regarding this so that we can continue to assist you.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Cracked screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with cracked screen. Lenovo will not do anything. So I need to pay for repair. This stinks.

    No, I would not recommend this to a friend
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