Customer Ratings & Reviews
- Model:
- C-D11U-S1
- SKU:
- 6579515
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers praise the Bolt Connect WiFi Retrofit Smart Lock for its ease of use and convenient installation. The app is highlighted as user-friendly, and the installation process is described as simple and resulting in a clean look. Positive feedback also emphasizes the product's versatility and multiple customization options. Overall, users find it to be a very convenient and well-functioning smart lock.
This summary was generated by AI based on customer reviews.
Level Lock works well, makes life easier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed two of the Level locks in outside gates. Some lock mod's were done on the double cylinder deadbolt but no too bad, and now my yard guys can go in back using the keypads, no key needed. I have not activated the wifi mode yet and only loss of one star is because the lock will only accept one keypad. A double cylinder lock suggests that a keypad on both sides would be useful. Level said they would consider my suggestion.
I would recommend this to a friendGreat design poorly executed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock has several issues, starting with its poorly executed design. The app is also terrible, as evidenced by its low ratings in the App Store. Additionally, I’ve never been able to reliably connect to my Wi-Fi network. The auto-unlock feature is inconsistent, and I’ve had to manually unlock it every time. If you’re in the market for a new lock, I recommend August. It uses your existing hardware, which is a plus.
No, I would not recommend this to a friendBrand response from LevelHome Team
Posted .Thank you for sharing your thoughts with us. We’re glad you appreciate the design, but we’re very sorry to hear about the issues you’ve experienced with functionality and the app. Your feedback is invaluable, and we take it seriously as we work to improve our products.
We understand how frustrating it is when features like auto-unlock don’t perform as expected. Our team is continually working on updates to enhance connectivity and overall performance. Please reach out to our support team at level.co/contact-form. They can assist you with troubleshooting and any concerns you have.
We hope to turn your experience around.
I would recommend a Level
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very convenient product and works really well with multiple options to customize it. The Geofence is a cool option but it also can be a bit slow to respond once you enter the fence. I think the product is innovative and works very well.
I would recommend this to a friendNot fully Smart integration with HomeKit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock works well, especially when you don't want to switch the entire lock or have a custom design on your hardware. However, it did not work for me on HomeKit integration. There were many issues, but the lock from the native app works perfectly.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, had to get a new Solange lock to work with the level lock but worked overall.
I would recommend this to a friend- Pros mentioned:Installation ease
Great lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock was easy to install and looks clean. App is easy to use.
I would recommend this to a friend Best smart lock I’ve ever used.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll never not have one of these again. The fact that you don’t have to have some ugly massive lock body mounted to the inside of your door makes all the difference. That’s of course if aesthetics matter to you. Even still, love this more than my previous August lock.
I would recommend this to a friend- Pros mentioned:Installation ease
Level lock is great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, simple to install and use. I bought this one because I wanted to keep my door hardware
I would recommend this to a friend - Pros mentioned:Installation ease
Level Bolt excellent option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. May need a wood chisel to ensure bolt and plate retrofit properly but not hard to adjust
I would recommend this to a friend level bolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the price, very complicated to install and nobody capable of installing it
No, I would not recommend this to a friendBrand response from LevelHome Team
Posted .We are sorry to hear about your experience. We understand how frustrating it can be when a product does not meet your expectations, especially if installation becomes more complicated than anticipated.
We'd love the opportunity to help. Our team is here to support you every step of the way and ensure you're set up for success. Please don't hesitate to reach out to us at [email protected] or call us at (833) 453-8354. We're happy to walk you through the installation or explore how to improve your setup.
Waste of $200
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a waste of money if you don’t buy the whole set level bolt plus level lock- as the bolt itself is not compatible with a vast majority of locks. Which defeats the point of of this product being invisible and allowing you to use regular esthetic locks.
No, I would not recommend this to a friendBrand response from LevelHome Team
Posted .Hi Erica, we're really sorry to hear that you're experiencing compatibility issues. Our support agents are available to help walk you through your options. They're reachable via level.co/contact-us. In the future, we will do our best to make sure potential customers are aware of the deadbolts that work well with Level Bolt. If you're interested in seeing the full list, visit https://level.co/support/compatible-deadbolts/.
