Customer Ratings & Reviews
- Model:
- HEAPAPLVSUS0076
- SKU:
- 6470678
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the positive impact on air quality and the impressive noise level of the PlasmaPro 400s-P Smart Air Purifier. Users also appreciate its ease of use, the accompanying app, and its ability to remove odors effectively. However, some customers have expressed concerns regarding the filter life and the overall price of the unit.
This summary was generated by AI based on customer reviews.
Not too happy wit the purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that some of the control buttons do not work. Example is the night button : no problem to turn in on, but having trouble to turn it off. Display readout is confusing. Not sure which way is up and which way is down.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Thank you for sharing your experience with us. Our support team is available to answer any questions or concerns regarding your air purifier; just mention this review. You can email us at support@levoit.com. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here to help!
- Pros mentioned:Air quality
Great purifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noticed better air in just a few hours of use. Makes a huge improvement for pet homes. Your dog smells more then you think
I would recommend this to a friend Good for large rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! Large enough for a large room. Bought 2 of them and the help with the dust and smoke. Good controls!
I would recommend this to a friend- Pros mentioned:Air quality
Little Machine, Big Power
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great!I have a dog notice the smell of her occasionally and this thing cuts out all odor out of the house
I would recommend this to a friend Works but a little too loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it makes the room smell nice and only problems is the sound and it makes the room colder, other than that I love it!
I would recommend this to a friendHome internet spy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why but even when I removed the app from my phone every time I touch my phone its screen lights up as if its watching data or something
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Our Levoit support team wants to hear more details about your experience to see how we can help. If you haven't already done so, please email us at support@levoit.com and mention this review. We are always here to help!
Accurate and User Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air purifier can be set to automatically adjust its speed depending on the impurities present in the room
I would recommend this to a friend- Pros mentioned:Air quality
Strong Vinegar Smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got home and the whole room stank like a sour smell, i contacted leviot and they sent a new filter because i felt that was the problem and once i received it, a couple of days later it started giving the strong odor smell again, i have it on night mode now and have the plasmapro feature on, i still think this product has great potential, it could be just a bad luck of me buying a defective one, i hope leviot could send me a replacement and hope that it will work fine from there. once i receive a new one, i will update my star rating
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Let's see what we can do to help. Can you ty running the unit without your filters? If the smell persist, please reach out to us at your earliest convenience. We would be happy to take a closer look! Our contact info can be found in the manual.
- Pros mentioned:Noise level
Makes a noise that is impossible to sleep with
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a resonating noise that does not go away in sleep mode. To be fair it is still rather quiet but that type of noise is impossible to ignore.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .The PlasmaPro 400s can filter a room size of 403 ft², all while being less than 50dB! If you feel like yours is running louder than it should be, reach out to us right away. If you have any further questions, please let us know. We would be happy to help!
- Pros mentioned:Air quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product collects alot of my two rabbits hair, Great product! Definitely recommend
I would recommend this to a friend Noisy. Very Effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great air purifier, but it was way too noisy to keep on while sleeping in a smaller room.
I would recommend this to a friendNice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So for the filter is doing a good job. The smart app is nice. This is our third levoit product.
I would recommend this to a friend- Pros mentioned:Noise level
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and does a very good hob. The app design is also easy to use
I would recommend this to a friend - Pros mentioned:App
Wonderful product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to serup. App works great. The automatic feature works very well
I would recommend this to a friend - Pros mentioned:Air quality
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome . It get rid of smoke fast and cleans the air
I would recommend this to a friend - Pros mentioned:Air quality, Noise levelCons mentioned:Filter life
Does the job quietly
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier does the job. People in the house who have allergies said the air was better in the room it was in. It's not a big unit and be placed almost anywhere. It recommends placement 15 inches away from any walls. Setup is simple, unscrew the bottom, remove the filter from the bag, put the filter back in, close it up and turn it on. Once on, the buttons to use the device are self explanatory. Advanced functions are unlocked by connecting the device to your smart phone. One that is done, you can see reports on the air cleaning/quality, device, and setups. You can use scheduling to turn the unit on and off, as well set the type of cleaning to be done. The night mode is really quiet, but keeps purifying the air. The auto mode stays low unless needed. After the initial turn on and clean, the unit is very quiet. There is a Plasma Pro mode to better clean the air, requiring the fan to be at level 2, which is still pretty low noise. Using the app to control the device is simple. It reminds me a lot of the samsung Smartthings setup. Everything is easy to setup and find. Programming the hours for settings makes it set and forgot. You can set for anytime or day of the week. Throw in Alexa or Google and you can integrate into the system and use voice commands. The filter, which is estimated at about 6 months of use, is currently $50 to replace. So, about $100 a year on filters. It's only 38w, so even running most of the day it shouldn't be expensive to operate. It cleans the air quietly, and with an app connection gives you all the information and settings you could want.
I would recommend this to a friend Nice air cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans the air, does the job, no bells or whistles though.
I would recommend this to a friendHome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just three days back I got this Levoit plasmapro 400s.
I would recommend this to a friendFine Short Term - Trash Long Term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great right after purchase. Strong filtering air flow, quiet, solid feature set. Eventually developed a horrible and loud fan bearing noise. Attempted to use only when not in the room. Levoit 400s eventually died. Guessing the fan seized. Attempted to return/exchange with Best Buy. They refused. Submitted warranty claim with Levoit and never heard anything back. Unit didn't even make it a year. Not worth the money.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Thank you for sharing your experience with us. It sounds like you are still within our 2-year manufacturer's warranty. Our support team would be happy to see how we can help. We tried to find your original ticket to contact you directly. Would you be able to reach out once more and mention this review? You can email us at support@levoit.com; our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We'll be on the lookout for your message.
- Cons mentioned:Price
Purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice build quality but very pricey Expensive filter
I would recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .We are happy to hear that you are enjoying your air purifier. We use the best and highest quality material to help remove 99.97% of particles from the air. It's a good thing that the PlasmaPro 400S replacement filter can last up to 12 months!