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Customer Ratings & Reviews

Model:
HEAPAPLVSUS0023A
SKU:
6384011
Your price for this item is $161.99
Clearance
The comparable value price is $189.99

Customer reviews

Rating 4.5 out of 5 stars with 782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the TruClean Smart Air Purifier's excellent air quality, quiet operation, and ease of use. Many appreciate the app control and smart features, while some find the filter replacement costs to be high. Positive feedback also highlights the purifier's effectiveness in odor removal. However, there are reports of reliability issues with some units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 782 reviews
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Was great at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device only lasted a year, Does not respond on touch screen and will not power on anymore.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Thank you for sharing your experience. Can you try pressing and holding the power button for 20-25 seconds? This should perform a hard reset on the air purifier. If you are still experiencing difficulties, please reach out to us. The manual will list our contact information.

  • Rated 4 out of 5 stars

    Definitely noticed a difference in air quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during BF Sale! Price was great and it works well. I didnt give it five stars because i havent had it long enough to see if it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Levoit Air Purifier is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this from Best Buy and I love it I sleep with a nice breeze of pure air. Is not too loud and cleans up my apartment of pollen making my life comfortable. Just buy it you won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like it's working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automatic sensor picks up when we're cooking so it feels like it's working. Unfortunately, I can't really say if it's working or not. Decent price for the amount of SqFt it covers.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great smart purifier

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too loud, but about to loudness of a small fan. Works well. Great smartphone app and voice control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for my room, it was dusty room no matter how i clean or deep clean the room it always dust everywhere after a few days. With this it reduced the dust a lot more! Yeah A LOT MORE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air cleaner, a bit louder than the winix that I previously had. But not annoyingly so. Controls are easy to use, and the app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for pet owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a home with two dogs and three cats, this has helped with the pet hair tremendously.....has helped with overall odor of home as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean air!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with smoke filled room....Used in a room for playing poker....cigar smoke is reduced significantly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to set up and clear instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air purifier was simple to set up and the instructions are clear. There has not been a weather situation yet that has allowed me to test it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well overall

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty good. However it is subseptible to failure due to power surges. You should make sure this device is protected by a surge protector

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a smoking house. Will turn on as soon it smell cigarettes smoke. But after a year stop working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great air purifier for master bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great air purifier! I use it for my master bedroom and doubles as great white noise at night. The app is great as well (iPhone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best filter for all your needs with smoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device has been able to help out with me and my family for any kind of filtering throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying experience for hepa filter.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support was great. Had the heap filter over a year and it is working as designed. Overall, great experience at best buys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters air very well and quickly. Low fan speed is quiet enough, and high pushes a good amount of air. Replacement filters are not cheap so hopefully it lasts awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy purifier at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Makes a difference. App is easy to use. Waiting for the spring time and allergies to hopefully see how good it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was having issues with the dust in the room... and very irritated eyes...2 days of this in the room... and she never complained again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about a month now work good. Also with the app you can check the filter status so you know when you need to replace it

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Filter life

    Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 yrs old and it stopped working after changing the filter (which were not cheap, as I bought a 2-pack). The control panel is unresponsive. Now that I've done some searching, this is not an uncommon problem.

    No, I would not recommend this to a friend
    • Brand response from Etekcity-Cosori-Levoit
      Posted .

      Thank you for taking the time to share your experience. Please keep in mind that all brand-new purchases come with our free 2-year warranty. We would be happy to see how we can help assist you with your air purifier. Please reach out to us directly using our contact information in the manual. Just mention this review!