Customer Ratings & Reviews
- Model:
- HEAPAPLVSUS0023A
- |
- SKU:
- 6384011
Customer reviews
Rating 4.5 out of 5 stars with 782 reviews
(782 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the TruClean Smart Air Purifier's excellent air quality, quiet operation, and ease of use. Many appreciate the app control and smart features, while some find the filter replacement costs to be high. Positive feedback also highlights the purifier's effectiveness in odor removal. However, there are reports of reliability issues with some units.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good not Great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1.5 years and I have started the warranty process. Its an okay air purifier and the dust sensor works pretty well but My larger Honeywell air purifier has been running almost non stop since 2016 and has had 0 issues. I also feel that due to the design of how the filters are placed they are prone to slide out of position rather easily with a bump of if its moved around.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .We're glad you already started a warranty claim with us; we're excited to be able to help! We have you covered for 2 years for free, so you are within that time period. The machine's design should also snugly fit the filters. If yours seem to be moving around, can you send us a picture? We would be happy to help!
Rated 5 out of 5 stars
great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i needed the most it was there it item of serive
I would recommend this to a friendRated 5 out of 5 stars
Easily controlled by Google Assistant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi integration make it so much easier. I control the purifier by Google home app and it's a breeze. Wife has allergies and this is a life saver. Highly recommended!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These help super well with our families bad pollen and tree allergies and we can have our windows open with these running and not worry about our allergies flaring up.
I would recommend this to a friendRated 4 out of 5 stars
Air purifier review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5 stars if connection to WiFi was simpler. Took about 25 tries. Help desk wasn’t helpful. Works great once connected and the app is not bad.
I would recommend this to a friendRated 5 out of 5 stars
Silent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sleek and quiet.It’s a little bit pricey but it’s worth it.It does what it says it does.I’m going to buy another one.
I would recommend this to a friendRated 5 out of 5 stars
Air quality improved
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these when they were on sale. They really made an improvement with the dog dander in the house and dust.
I would recommend this to a friendRated 5 out of 5 stars
Great item to have
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this in my bed room and it works very well with air circulation my wife has allergies and it helps greatly with Hi pollen season
I would recommend this to a friend- Cons mentioned:Coverage area
Rated 3 out of 5 stars
Less sq ft than advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Air purifier but the sq ft advertised is not the same. The box shows 290sq ft. Pretty disappointed.
No, I would not recommend this to a friend - Cons mentioned:Filter life
Rated 2 out of 5 stars
Was great, until it stopped turning on
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it while it worked. This filter was great for just over a year.. then it just randomly wouldnt turn on. Levoit support wanted a video of the problem, as well as a bunch of other documentation in order to even assist in trouble shooting. Overall so disappointed.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .We're glad you brought this to our attention! We want you to know that we stand by you and only request videos if there are any possible troubleshooting steps we can take. Having full context allows us to more accurately assess your claim; regardless, we're still happy to help. Can you reach out to us once more and mention this review? We'll be on the lookout for your message.
Rated 5 out of 5 stars
Fresh air again!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of products on the market to purify your homes air. This unit works well and is built extremely well. Replacement filters are reasonable and last a long time.
I would recommend this to a friendRated 5 out of 5 stars
Was not disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Levoit makes a great purifier, it works great and I love the features. You really get what you pay for.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 3 out of 5 stars
Good while it last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on 2020 and just last for over a year prior to stop working.
I would recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .It's a good thing that all brand-new purchases come with our 2-year warranty. Are you able to reach out to us directly? Our contact information can be located in our manual, just mention this review. We will be on the lookout!
- Cons mentioned:Coverage area
Rated 2 out of 5 stars
Be aware of model number change.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a taped up box. Not the same model number. Box says 290 Sq ft. not 361. This unit seems noisier than it should be at the lowest two settings. Can't easily sleep with the "sleep" setting. Best Buy limited the return period on this item so we can't return it now.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance of this in my living room. Very quiet.
I would recommend this to a friendRated 5 out of 5 stars
This helped me with my Allergies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm working from home & I was suffering from allergies , until my co-worker told me to try getting one of this Air purifiers. Man it has helped.
I would recommend this to a friendRated 3 out of 5 stars
Does the job + automation is nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it works automatically. air still smells like smoke in my home - which was my primary purpose for the purchase. It’s a bit louder than i like. The price is good though - would get one more for smoke if I had more money.
I would recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Thank you for sharing your experience with us. We recommend running the air purifier on the highest fan speed (and for more extended periods) to more aggressively clear the air; please make sure to close any doors and windows. Our support team is always available to answer any questions to ensure you get the most out of your air purifier; you can find the contact information in the manual.
Rated 5 out of 5 stars
Filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these filters, especially during these times of Covid. They activate when the air purity changes by any strange spray in the air
No, I would not recommend this to a friendRated 5 out of 5 stars
Great air purifier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this air purifier! This product is well worth the value. I like that you can connect via your smartphone. Great buy!
I would recommend this to a friendRated 4 out of 5 stars
Air purifier
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Only complaint is the lettering on the buttons has already worn off after only 6 months of use
I would recommend this to a friend