Customer Ratings & Reviews
- Model:
- HEAPAPLVSUS0023A
- |
- SKU:
- 6384011
Customer reviews
Rating 4.5 out of 5 stars with 782 reviews
(782 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the TruClean Smart Air Purifier's excellent air quality, quiet operation, and ease of use. Many appreciate the app control and smart features, while some find the filter replacement costs to be high. Positive feedback also highlights the purifier's effectiveness in odor removal. However, there are reports of reliability issues with some units.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to operate from your phone is a plus feature.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connects easily to my google home app and works very well.
I would recommend this to a friendRated 5 out of 5 stars
Has made a difference!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has definitely made a difference in our overall air quality.
I would recommend this to a friendRated 5 out of 5 stars
Great purifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always detects any smoke and odor. I keep mine in my hallway
I would recommend this to a friendRated 5 out of 5 stars
Keeps the air clean in my room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purifer for a great price...........
I would recommend this to a friendRated 2 out of 5 stars
Purifying Good, Wifi Not so Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these units to put in a house I was selling to keep the air fresh since no one was living there. They did a nice job. Since then about 3 months after purchasing them the wi-fi has started to go flaky. First one started to lose connectivity and then a few weeks later the other one started acting up. After losing connectivity they have to be unplugged (30 seconds) and then set back up again. I contacted support via email and they were not very helpful as that is what they told me to do, but it keeps happening. If you are going to set it on auto and let it run 24x7 then it is a good unit, but if you want to automate it to turn on/off at certain times then look elsewhere.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendRated 3 out of 5 stars
nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Levoit - TruClean Smart 360 Sq. Ft True HEPA Air Purifier - White it's working fine, has less noise and working as stated in the description, had difficulty while syncing with app.
No, I would not recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid product. Not to expensive, good value.
I would recommend this to a friendRated 3 out of 5 stars
Too touch sensitive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen is way too sensitive. If I’m dusting with my swiffer duster the touchscreen is get triggered and that’s pretty annoying. Honestly that’s the only downfall of this product
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Levoit - TruClean Smart 360 Sq. Ft True HEPA Air P
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 and they both failed within months of each other and just out of extended warranty................boooo
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .We appreciate you for sharing your experience with us. We always want to stand behind our products as well as our customers. Are you able to reach out to us directly? Just be sure to mention this review. We're looking forward to hearing from you soon!
Rated 3 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works randomly and will also randomly turn itself off. Other issue is that the WiFi setting for it is spotty
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Thank you for sharing your experience, Josh. Please note that moving the unit closer to your router can help if the connection seems spotty. To receive additional assistance, please reach out to us with the contact information in the manual.
- Cons mentioned:Filter life
Rated 2 out of 5 stars
Air filter
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt really notice a difference. In addition i would change the filter but it keeps showing it needed to be replaced even though they were brand new.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .The notification is based on a timer and does not necessarily mean your filter needs to be changed; it is a reminder to check the filters and clear any dust buildup. You can reset the light by following the instructions in the manual. If you have any questions, please reach out to our team using the contact information in the manual.
- Cons mentioned:Filter life
Rated 1 out of 5 stars
Do yourself a favor and buy a different product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a unit in late 2019, took about 6 months for the filter to reach 76% filter life and then never moved from there. Returned it and got another , after 4 months of constant use it reach again 76% filter life. The filter still looks cleans after all those months of use. Do your self a favor and buy a fan.. it will probably collect more dust than this useless box that can’t even serve as fan.
No, I would not recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Good Air Purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we instantly noticed the cleaner air in our living room
I would recommend this to a friend Rated 2 out of 5 stars
Some MEH Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this as it was a good deal, 361 sq ft ( as shown on the product information ) and around $180? seems perfect. i pick it up and get it home to see the box that says "up to 290 sq ft" so i think i got the wrong product. nope its the correct product model # was the same so i figured id try it out any way since the reviews were so good. after using it a few days air quality didn't change a bit and as far as odor .... well my dog would pass gas right beside it and no change in that smell. so sadly it will be returned
No, I would not recommend this to a friendRated 3 out of 5 stars
No issues, just hasn't done much (yet).
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any problems with it, but I haven't felt the air getting less stuffy or dusty. Might take more time to have a noticeable impact.
I would recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Many factors can affect a user's experience, like personal sensitivity and external factors (room size, weather, presence of animals/plants, etc.). To more aggressively clean the air, please try running the unit on the highest setting (with the windows and doors closed) for a couple of hours. If you have any further questions, our team is here to help! You can find our contact information in the manual.
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these from Best Buy, and one off Amazon because of stock availability and shipping time. BOTH of them are garbage. I got them to use in rooms that we didn't already have air purifiers in (Winix in one, and a Dyson TP02 in the other) and they have been running on auto for 12+ hours now, never saying they air quality was any better than "VERY GOOD." I thought that was suspect, so I set the Dyson and Winix in those same rooms, and both of them had no problem telling me the air quality was not good. Returning this to the store today, and the other one is going back to Amazon. If 1 was not working, i'd chalk it up to a one off, but both of them, from 2 different retailers? Junk.
No, I would not recommend this to a friendRated 3 out of 5 stars
Beware you will need 2G.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware you need a 2G internet. Most high speed is 5G so you won’t be able to connect your phone to it.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Yes, although a 2.4GHz network is needed, most routers (even high-speed 5G) provide this as an option so you can connect. Our support team and specialized VeSync team would be happy to help you get set up—we want to make it easy! You can find us in the VeSync app or on our website.
Rated 3 out of 5 stars
Think about filter before u buy it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get the Filters anywhere and the Levoit customer reps are so rude!!!
I would recommend this to a friend