Customer Ratings & Reviews
- Model:
- HEAPAPLVSUS0023A
- |
- SKU:
- 6384011
Customer reviews
Rating 4.5 out of 5 stars with 784 reviews
(784 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the TruClean Smart Air Purifier's excellent air quality, quiet operation, and ease of use. Many appreciate the app control and smart features, while some find the filter replacement costs to be high. Positive feedback also highlights the purifier's effectiveness in odor removal. However, there are reports of reliability issues with some units.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i ordered it last year. i love it! now i order it again!
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
They Stop Working. I have 3 broken Levoits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 5 levoit air cleaners 3 of which are this model-they do not last. This model dies within 1.5-2.5 years. This is obviously poor manufacturing, since so many people complained. At the time of my purchase it was newer and better reviews. After time and failure more and more people had theirs die....
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .We appreciate you taking the time to share your experience with us. Although we do have a maximum manufacturer's warranty of 2 years, we stand by our products and customers and would love another opportunity to review your request. Kindly contact us directly and mention this review. Please locate our contact information in the manual. We are here to help!
- Cons mentioned:Control panel
Rated 1 out of 5 stars
Stopped working adter about a year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Common issue with this model. The control pannel loses power after abour a year or 2
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .Thank you for sharing your experience with us. We would like to hear more details to see how we can help. Please reach out to our team at your earliest convenience. Our contact information can be found in the manual. We are here for you!
Rated 2 out of 5 stars
Longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked well until it didn’t. I purchased this in January 2021 and now after 1 year and 5 months the pannel went out.
No, I would not recommend this to a friendBrand response from Etekcity-Cosori-Levoit
Posted .We appreciate you sharing your experience. Good thing you're covered for 2 years through our manufacturer's warranty! Can you send our team a message? Let us know what's not working out for you so we can help right away. You can find our email address in your manual or on our website.