Customer Ratings & Reviews

Great hearing aids but only last 18 months. The battery in left ear wouldn’t stay connected

These bose hearing aids are great, using the app to adjust them for different hearing situation works great

I regret that I had to return my B1’s this morning. They worked well when they remained inserted, BUT they would not stay in my ear canals, despite my trying both standard and longer tubes and each of the three cushion sizes and no matter how little my head moved around. A video call and follow up phone call with Lexie staff confirmed that there was nothing more Lexie could do to make the cushions remain in my ears. Instead, they suggested that I get clips at Amazon that would prevent me from losing the hearing aids if they should dislodge completely. My ear and head dimensions are not remotely unusual, so I bet my problem isn’t remotely unusual. The B1’s are a fine product if you can use them as intended. If you buy them, just be sure that you keep track of your return deadline and monitor closely the fit.

They are amazing, worth the price. Better than my others. Paid way more for my others. They don’t compare!

First, these are very comfortable to wear. I have been trying some different hearing aids lately and so far, these are one of the more comfortable ones I have worn. This is mainly due to that I like this style where they fit behind the ear and then have a tube that goes to the eardrum. Some of the others I have tried are similar to aid buds where they go into your eardrum and sit in the inner part of your ear and not behind. My issue with those style is that my left ear has a lump in that spot, so it pushes out the hearing aids. With this style, even if the piece comes out from the eardrum, it does not fall out and onto the ground and I can quickly push it back in. Another reason I prefer this style is because of it looking like a hearing aid. When I wore the air bud style, I would get asked about them all the time and have to explain they are for hearing. With these, everyone seems to know that is what they are for. A few things I would have liked to see. I would have liked to see these come with rechargeable batteries, and a rechargeable case. That was not the case, and they only came with a round hearing aid battery pack. I have a hearing aid from same company that at least came with a few of those battery packs. the round battery pack comes with 8 batteries. If you use a lot, you will go thru a couple batteries in a week. I would also have liked to connect them via Bluetooth to listen to music, videos, and games. These only connect via Bluetooth to allow you to use the app with these. The app. I had issues at first trying to get these to work. That was because like I mentioned, I already have another pair from this company (Lexie). Those were synced with the app and so it would not let me set up another set. I had to delete my account and re do my account and then I was able to select these and set them up. It would have been nice to be able to just set up another hearing aid and not have to do that. I also was surprised that the app was different when I set these up. Same app but with pairing these, once done, the app was different. I liked that it did not make me have to do a hearing test, however at the same time, I wished it would have let me choose that so that it would set these up first and then I would have loved to go in and customize it a bit. This is a main reason for me giving it a 4 star. Sound. Well, this with how comfortable these were for me, is why I am giving it a 4 star. These are the main 2 things I am looking for in hearing aids. And these sound pretty good, especially compared to my other few that I have tried out. Being that they are Bose, I am disappointed that I can't listen to music etc. They also come with a pretty nice case. Has 2 spots, one for each hearing aid. I do wish that they would have maybe make a spot to put the brush. It fits in the case but a lot of times when I open the case it gets pulled to the side as it has metal, and the sides have magnets to hold the case shut. Overall, I am happy to have these. Once I got them to work, I was pleased with how well they sounded and how well they fit. I wore them for hours from the start which normally I have to wear in small increments until I am used to them. If you are looking for a pair of hearing aids and don't care to listen to music, calls, movies, games etc. then I recommend these. Even if you only need 1 hearing aid. These are identical, you just swap the tube piece. So, if one stops working, you can just swap the tube piece onto the other hearing aid, and it will work. With that note, that was something else, I was surprised these did not come with different length tubes. It comes with a tool piece that you place on ear, and it tells you what size tube you should use. But does not provide extra tubes. Even though I mentioned more negatives than positives, I feel the couple positives that I did mention are huge and out weight the negatives.

Excellent hearing aids for occasional use. These were the easiest to use right out of the box.

I totally enjoyed my first pair. I was in need of my second pair. I purchased the same brand Lexie. I always have always purchased high priced hearing aids. Lexie hearing aids are affordable and great quality.

I think they work as well as the prescription pair I had before that cost 5k,a little harder to insert into the ear canal for some reason. So far happy with them.

He was enthralled! Huge smile.. with all that he has missed, not even knowing he was missing so much.

The hearing aids are working exceptionally well and we have not encountered any problems.

I actually suffer from mild hearing loss in my right ear and moderate to severe loss in my left so now that hearing aids are available over the counter (OTC) you are starting to see a lot of companies jump into the mix. I'm usually not a fan over the behind the ear hearing aids. I've actually got a pair of high dollar prescription hearing aids (in excess of $2400 with rechargable batteries and charging case) but they tend to be a bit uncomfortable for long wear. The new OTC hearing aids intrege me because there are a multitude of styles. Some are coming in with earbud style, some with replacable batteries and some rechargable and them some more traditional behind the ear. Lexie Hearing purchased technology from Bose for their latest offering. The Lexie B1 have replacable batteries that should give you at least 4 days with about 14 hours of use per day and they brand, age and type of battery used. To make sure you get the most of of the batteries open up the battery compartment when not in use. In the box you do get a package of 8 size 312 batteries. Hearing aid batteries are easy to come by as they are available at just about any big box store or pharmacy, not to mention online. The package also comes with 3 sizes of open domes (the part that fits in your ear canal) and 3 sizes of closed domes. Open domes allow for more ambient sound coming through and the closed domes provide a bit more isolation, best used for front only needs. You also get a really nice carrying case, ear measuring tool, cable sizing tool, and a cleaning brush (which also has a magnet tip that helps with installing those small batteries). I downloaded the Lexie app to my smartphone and made sure my Bluetooth was enabled I walked through the step my step setup and I had the B1's tuned for my specific need. The smartphone app has a quick select for 4 different environments: noisy indoor (great for restaurants), outdoors, music and then an everyday setting (which is what I use most of the time). You also have control of World Volume and also the amount of bass you want (less bass allows for better speaking hearing. The app also has a quick selector that allows you to switch from Everywhere mode to Front Only mode. The feature I like best is the balance control. Since I have different levels of hearing loss I can push more volume to my left year to help balance the noise levels making them near equal if not equal. The app also has links to Lexie support. One last mention is both hearing aids have "World Volume" control on them so you can quickly adjust ambient noise without the app (controls on each hearing aid control both). Now for the disappointment. While I understand that the OTC hearing aids are suppose to be offering a more affordable solution than the prescribed hearing aid and while you need to connect to a smartphone to set them up thats all you get with the smartphone connectivity. There is no streaming capability, no capability to take calls through the hearing aids. With Bluetooth and Bose's name you would hope that would be a feature to add but I realize that to keep cost down you have to compromise. In defense though, I've tested 4 or 5 OTC hearing aids and all have this limitation or should I say elimination. It would be a great feature to add but not sure at what cost. All in all I'm extremely pleased with the Lexie B1 aids. The offer a good solution for what in the past would cost twice as much. Also, the beauty of the OTC hearing aids is you can use HSA and FSA funds to purchase, if you have those savings accounts through your insurance.

At this price point $700 on sale, I was surprised to learn that these are not rechargeable. Handling the small batteries can be difficult for an older person. I returned them. There are better options.

Lexie has knocked it out of the park again with the Lexie Bose self-fitting hearing aids. These are lightweight and small. They are comfortable enough to wear all day without noticing they are in. I wear glasses, but didn’t have any issues with the ear pieces of my glasses and the hearing aids. Lexie includes 3 pair of open and 3 pair of closed domes. Whether you prefer open or closed, you’ll be able to find a pair that fit right for you. These use the size 312 battery which you can find easily enough in stores, so you’ll have no issues with finding batter replacements. The audio quality is better than any of my other hearing aids. Lexie’s work with Bose paid off as these are very clear and the noise you typically get with OTC hearing aids isn’t present in these. Because of great background noise reduction, it takes no time at all to get used to these. There is an app that lets you set various profiles. It also allows you to control volume. You can also control audio volume directly on the hearing aids. I’m really happy with these. They are the best hearing aids that I have. I have 4 pair from 4 different vendors, but I’ll be sticking with these from now on. Lexie and Bose did an amazing job with these.

WOW I could not be happier with these hearing aids. I was in the Army for 9 years and I was in a tank crew for a part of that as a gunner. Also was deployed to Iraq and Afghanistan using an M249 weapon. I had severe hearing loss in my right ear and some in my left ear. It's not like a firing range were you put in your safety hearing gear you start shooting at a moments notice in and out of buildings and anyone who has ever shot any type of weapon inside a building knows it can knock your equilibrium off because of the weapons load sound and whatever else causes it. So fast forward to now and all those years i have never tried a hearing aid tell now. I cant even begin to tell you the life changing sounds i can hear again thanks to these hearing aids. I use to talk loud because i could not hear myself talking. I use to laugh so loud i would get looks from people like i was just being goofy. I would always have to turn my head so my better ear was pointing to the person talking so i could hear them, But not now. These were so simple to set up with the Lexi app from the apple app store but watch what app your download because the first one i tried wanted me to pay a yearly fee and so good thing i checked because it was not the correct app. The correct one walks you through the setup of the hearing aids and its as simple as putting in the batteries and having the hearing aids close to your phone. Make sure you set them up with the app but have your Bluetooth on so that once it finds them it can finish setting them up in the Bluetooth for you. They are not the big bulky ones of olden days. They are small and very comfortable. They are small enough to almost no even be seen and I'm bald so I don't have hair to hide them at all. The sound quality is amazing and there are 4 different settings you can use like outdoors or music and then you can chose from directly in front of you or all around you. I'm still in shock how well I can hear. The bummer is I do not have the rechargeable type so to save on battery life when I get home i take them out and shut them off. So i go from being able to hear at work but once I'm home and take them out i's like someone is putting there hands over my ears and i cant hear again. It did come with enough battery to last about a month if you get 4 days out of them. You are able to adjust the volume up and down but i normally have mine turned up to about 85 to 90 % and that mite be why I'm getting about 3 days of battery out of them. I'm going to see if i can get a charger for the batteries and then I'll be a happy camper. I can not thank Lexi powered by Bose for making these hearing aids for the public without needing to see an ear doctor. For all the testing and doctors appointments just to tell me what I already knew I had sever hearing loss I would have never been able to afford them. These are a life changer for me.

I have hearing issues while in large crowds or noisy environments. I can pick up some conversation but for the most part it's just muffled drone. I had purchased a pair of Bose Hearphones (that use almost the same app as the Lexie products) and loved them, but people always thought I wasn't listening to them or wanted to know what song a was on. They had some other advantages but the wear situation just wasn't good. I had seen the original Bose hearing aids, just never pulled the trigger. The Lexie version of the (Powered by Bose) hearing aids got me looking more in to these. After receiving them I was kind of worried as the box was tiny! The aids and case are very small and the case is easily pocketable. The hearing aids themselves are really tiny, with small gray bodies that tuck behind your ears, very tiny tubes (wires?) that twist down to your ears and very small ear tips that stick into your ear canal. I had some issues at first trying to figure out how to get them in (luckily one is red for right ear, the other is blue). They come with three size and type (open or closed) tips. If you need a different sized wire or tube, you will need to call Lexie themselves or order on their site. I was told that if you call, the first wire size replacement was free. Once I got them properly positioned, I downloaded the Lexie app for iPhones and fired it up. It looks very similar to the old Bose Headphone app, so I was immediately able to get them functional. Oops, also had to put the extremely small and easily dropped batteries in. The battery door seems a little fragile, which worries me, but it worked. After getting everything set up, I can tell you that these made a world of difference. I can join in conversations at gatherings now that I could never have done before. I love the fit and how the sound can be modified (bass) and the level can be increased or decreased as necessary. Others have complained that there is no off button, but the battery door actually has two distinct indentions that can be open just a little to turn them off (and not drop the battery) or fully opened for battery replacement. Also, many have complained about battery replacement and not rechargeable, and Lexie know has those too (B-2). But I like these better as the rechargeable battery version does not have replaceable batteries so once the stop charging, they are dead. The batteries seem to last around a week or so at 8 hours a day of usage but your milage may vary. Overall, I am completely satisfied with this product and hope they are supported for a real long time. If you have mild to moderate loss or just can't hear a conversation in a crowd these are the way to go!

I had high expectations when i purchased this item for my elderly dad, but the earpiece was so small he could not handle it with ease, the battery mechanism is strange, seemingly requires you to keep the batterh bay open to avoid draining it instead of a simple way to turn the earpiece on/off. Last but not least, they did not connect via bluetooth to my dads recent iPhone despite so many attempts and troubleshooting. This purchase was a massive hassle.

These are an amazing set of hearing aids by Lexie / Bose. Aimed at people with mild to moderate hearing impairment. I spent many years in my youth going to loud concerts and am also a musician who plays drums, bass, and guitar. In your younger years you think you are invincible and never use any kind of hearing protection. Here I am 30 years later and I have a pretty bad case of tinnitus as well as some hearing loss in both ears. So I jumped at the chance to give these a try. Sure, they aren’t cheap. But compared to getting prescription hearing aids, these were a steal! Out of the box I was amazed at how small and lightweight these were. One thing that might be a small problem for some people is getting the batteries in and out of them. Since they are so small and the batteries are so small if you have arthritis or something like that, it might be a challenge. Thankfully I was able to get them in with ease. They come in a sturdy carrying case so you always know where they are and don’t have to worry about losing them. Each hearing aid is clearly marked with a L and R so you know which ear they go in. Putting them in is very simple. They easily just slide around your ear. Once you have them in, you literally do forget they are there. They are so light and unobtrusive its amazing! To use them you need to pair them with the companion app. That will give you all the customization options to ensure the hearing aids work best for you. Pairing them is very easy, I was up and running in a matter of minutes. Once you get them paired you can go into the app and program them for the amount of hearing help that you need. During the initial setup, it will guide you through everything you need to do in order to customize them for you. IT literally shows you step by step on the screen what you need to do. Even if you aren’t tech-savvy at all, you will have no problem setting these up. Once you go through the initial setup, you still have customization options that you can change based on the environment you are in. For me, I have a hard time hearing higher frequencies. So I can adjust the treble setting to give me more of the higher tones to make it easier for me to hear people. I was amazed ad how clear things sounded once I got them dialed in. Usually what I hear are very muffled sounds, but these brought the high end back into my hearing that I have been missing for so many years! I found that these did a great job of amplifying softer sounds so I could hear them better and blocking out the louder sounds around me as well. This was great in crowded noisy places like a restaurant. Usually, I have to ask people to repeat themselves, but somehow these things picked out the things I wanted to hear and amplified them over the things I didn’t want to hear. Its truly amazing technology! You just go into the app and select the front mode and it will focus on what is right in front of you. Then you can turn it back to everywhere mode when you aren’t in such a loud environment. One thing im on the fence about is that these are battery-operated so you do have to change the batteries every so often depending on your usage. I know they also make a rechargeable version as well. I think that would be more convenient, but at the same time, rechargeable batteries don’t last forever. So Im thinking the regular batteries are the way to go even though it might cost more over time and be a little more inconvenient. Overall, I am very impressed with these hearing aids. Its like it has taken a lot of the damage I have done to my ears over the years and started to reverse it. For that, I am very thankful! My wife is as well because I don’t have to keep asking her to repeat herself anymore! Definitely give these a try if you are in the market for hearing aids. I think you will be VERY glad you did!

Lexie Hearing - Lexie B1 OTC Hearing Aids Powered by Bose - Light Gray The Lexie Hearing B1 OTC Hearing Aids are a very good option for those of us looking for a more affordable hearing aid. They are the older style of behind the ear with a standard battery. Battery life seems to be good with almost a week between changes for me, your mileage will vary. I use them for restaurants and TV mostly. The setup is straight forward and worked without any issues. They pair to your phone via Bluetooth which allows you to control the hearing aids volume, treble/bass, and balance. There are also built-in modes for different situations. You can select one of them or create your own. Once you have them set up with your phone, the phone is no longer required unless you need to change any setting other than volume. Volume can be adjusted on the phone or on the hearing aids themselves. They come with a card of 8 batteries, 4 sets of ear sleeves, a cleaning brush and a small card that shows you what ear sleeves should be used. In my case I had to go 1 sleeve smaller to make them fit better. There is a nice carrying case that is magnetically latched closed. The internal circuit of the hearing aids is BOSE designed. With simple interaction on the APP, you will not get the squealing associated with this type of hearing aid. One note from my use is watching TV I have found it is better to set them for “Everywhere” instead of “Front”. This seems to get a better program volume, probably because watching TV is now in surround. They come with a book that is 112 pages, every answer you need is in there, and if you cant find the answer they have a phone number and are very responsive when called.

I’ve been testing and wearing the Lexie B1 hearing aids for about 5 days now, so my opinions here are still early, but I’ve found these guys to be so helpful. Hearing aids were a completely new experience for me. I’ve used earbuds that had an “ambient” mode, but they are not particularly well suited for anything but having a quick chat without taking out the buds. These do not stream from your phone, but that is not what they’re for. These are single purpose devices that do the task very well. They are so small. My wife had a hard time noticing when I was wearing them or not. They are comfortable to the point that I forgot about them most of the time. They can be a tiny bit irritating after a full day of use, but I’m sure that is something I will get used to. I was able to use the eartips installed from the factory with great results, but it comes with a wide selection of tips for all shapes and sizes. There are tips with holes to let in outside sound and tips that are solid and much more isolating. These are well packaged and everything in the box appears to be recyclable, good job there, Lexie. I have used these with and without the app, and one of the nice things is once you’ve made your adjustments they will hold the settings even if the phone is not around. The app has a few adjustments that could have been done with on-device buttons as I rarely found myself using the app once I had the B1s set up to my liking. I really was surprised at the low frequency enhancements by turning the tone more toward bass, the lows these are able to recreate are really clear and powerful. I can imagine someone with low end hearing loss getting good results with these. The high end can be rather piercing if the volume is too high, but for someone with high end hearing loss, all that headroom in the high end should be super helpful. Small sounds like your hair brushing your collar or maybe the keys of your keyboard will seem much louder than you are used to, but you get used to the differences rather quickly. There is an adjustment period, but everything can’t work exactly as we expect, there are going to be small nuisances that come with the benefits, no big deal. The directionality setting is iffy in my experience, I did not find it to be much more helpful in conversation than the standard setting except in a noisy building lobby. I can hear my wife’s voice better now, even with a very low “World Volume”. These can get really, really loud, I get a lot of help from them with the volume down around 18 or so, clearly I’m a “mild” case. The batteries are zinc-air hearing aid batteries, size 312, so if you keep a couple in your pocket or wallet, you will not get caught out with a dead battery, they’re a cinch to replace. I think this is a much better solution than rechargeable batteries, since you can have a battery go low and just swap it and be back in business, rather than waiting around for a charge. The B1s each have a volume rocker on the top that adjusts the World Volume, adjusting one side will change the volume on both units, which is very nice. There is no power switch on the units themselves, they have a sliding battery door that acts as a power cut off, you just pull the battery tab a little bit to release it from the first lock and they are powered down, snap them back in and you’re good to go in about 5 seconds. One of the things I’ve been having a little bit of trouble getting used to is the echo effect with my own voice as there is a tiny processing delay in the units, so when they amplify your own voice, you hear yourself, then a fraction of a second later, you hear yourself again. When I switched to the solid eartips, this effect went away mostly. I prefer the eartips with the slots as it lets you hear “through” the hearing aids, so you’re getting a boost, but not getting the feeling that you are hearing the world through a straw. Overall, I’m really impressed, the Lexie B1s are keepers for sure – comfortable and effective and I look forward to being able to participate in conversations from which I would previously have just sidelined myself.

So I just received my Lexie B1 OTC Hearing Aids Powered by Bose a about a few days ago and have been putting them through their paces. Now I have not been properly diagnosed with any type of hearing loss, though, I have known myself for awhile that my dominant ear is my right ear, which means there has to be some hearing loss in my left ear. Upon opening the box, you will find: * The Lexie B1 OTC Hearing Aids * Storage Case * powerone EVOLUTION p312 Batteries * Small, Medium, and Large Open/Closed Eartips * Ear Measuring Tool * Cleaning Tool * User Manual & Quick Start Card Unlike the Lexie B2 OTC Hearing Aids, which are charged via USB-C, the Lexie B1 OTC Hearing Aids are powered by batteries which are included in the package. To get started, simply follow along with the Quick Start guide and download the Lexi app from the App Store for iOS or Google Play Store for Android. Next open up the battery doors and insert the batteries in place. After inserting the batteries, you should be ready to take these babies for a spin. Initially I ran into a couple of issues having to open and close the battery doors before they would finally go into pairing mode. Once paired, the app will take you through the rest of the setup process. You can the back of the hearing aids to increase or decrease the volume. You can also change the volume within the app and select whether you want to have sound coming from everywhere all around you or just in front of you for more one on one conversations. Having tried the B2's as stated above, I really like the B1's. My only concern would be how often one might have to switch out the batteries. According to Lexie, the batteries should last between 4 and 5 days. Not sure what that price may look like after awhile, however, I really love the Lexie B1 OTC Hearing Aids. They are smaller than the B2's but sound just as great. One thing that I would have like to see is the hearing aids being compatible to work with phone calls from my mobile device as well as music playback from my cellphone. If, that's something you're looking for in a pair of hearing aids, then these are not for you. Overall I love these hearing aids and think you will too.