Customers are impressed with the Lexie B1 OTC Hearing Aids for their comfort, sound quality, size, battery life, and affordability. Customers find them comfortable enough to wear for extended periods, and they are impressed with the great sound quality and small size of the hearing aids. The long battery life and affordable price point are also seen as advantages.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
Pros mentioned:
Ease of use, Sound quality
Rated 3 out of 5 stars
Nice, but just not enough for my needs.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these directly through Bose right before Lexie purchased this technology. I had previously purchased several other cheaper over the counter hearing aids and ear buds with pros and cons to all of them. These were quite comfortable and I found I was able to get 3-4 days out of a set of batteries. The units have 4 preset modes and the ability to create additional modes within the app. You can also set the audio input to front facing microphones or omni (all around) directional microphones. Otherwise you have a single slides to tune from base to trebble and I found that I could never quite find that setting that would allow me to hear everyone without making background noise over powering. All in all if you are looking for louder clearer sound in general these seem to be a good fit. They are comfortable easy to use and seem to have good quality. Of all the other over the counter options I had tried up to this point these were probably the best. These do not have noise cancelation like many of the ear buds do, and if you are looking to block out background noise or improve background noise situations these are probably not a good option. But if you need generaly hearing improvement then they might be a good option. The is not bluetooth streaming or phone calls with these. The Bluetooth is only for adjusting settings on the units from your phone.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi there, thank you for reaching out! We appreciate your feedback as we're always looking for ways to improve our products and offerings in the future. Please keep in mind that our team of Lexie Experts are available 6 days a week to assist you with your hearing aids should you have any questions. Feel free to give them a call on (800) 499-1336 and they might be able to help you with some of the issues you're experiencing.
Pros mentioned:
Fit
Rated 5 out of 5 stars
The quality and clarity of Bose is amazing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As I've gotten older I've found myself not catching things people say fully sometimes and need them to repeat themselves or speak up a little louder repeating it. Overall my hearing is fine. Just certain things have been giving me trouble so I thought I'd try these out because of the reputation that Bose has carried for decades with their audio equipment.
The great thing about these are the size! You don't have that big bulky aid hanging on the back of your ear anymore.
In the box you get one set of hearing aids, a really nice case for protection and storage, multiple domes so that you're sure to get the proper fit. Cleaning tools and of course batteries.
Setting these up specifically for your hearing issues through the app is crucial to get the best bang for your buck. Multiple settings allow you to adjust background noise, treble, world, giving you modes like conversation, outdoors, music, and television it really lets you personalize these for each and every scenario you'd require for any hearing experience throughout the day. Upon testing it you'll be able to level it out so that you don't hear yourself through the aids overwhelmingly and get it to a point where everything is even.
The thing that really helped me get these to where they worked best is I had someone sit and talk with me as I adjusted and tweaked the different settings in a quiet setting and then in an outdoor setting with a bit of background noise.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, GameOverSuckas, thank you for your positive feedback and review. 😊
Pros mentioned:
Ease of use, Fit, Price
Rated 5 out of 5 stars
Powerful and easy to program
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small, powerful, and effective. I had audiologist-prescribed aids before, and this gives as much assistance to my hearing, plus it cost half as much and is easily adjusted without professional help. I highly recommend this set of hearing aids.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, StayingInTheConversation, we appreciate your feedback and review. We wish you many more years of healthy hearing! 😊
Rated 4 out of 5 stars
Works as advertised with some room for improvement
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These hearing aids are marketed to people with mild to moderate hearing loss. I am not sure what constitutes "mild to moderate," but in the product information they do talk about having difficult hearing people speaking in a noisy environment, which is a problem that I have, so I figured I would give these a try. I have never worn hearing aids before, so, unfortunately, I do not have any basis for comparison. Thus this truly is a first impression of not only these hearing aids, but of hearing aids in general.
To begin, I was really surprised with how small they are. When I think of hearing aids, I cannot help but think of the older behind-the-ear units that are about the size of someone's thumb. These, in contrast, are about the width of an average pen (at their thickest) and are only about an inch (or so) long. The tube that goes from the device to the earpiece is also very small and transparent. When wearing them, they are hardly noticeable. I also found them to be very comfortable. After a minute or two, it's easy to forget that they are there. The earpiece took a little getting used to. For a while it felt like I had a cotton swap stuck in my ear (and I wanted to take it out). I suspect that I would have had that issue with any similar hearing aid, though. After all, it is designed to sit inside the ear canal. It probably took me about 30 minutes or so to get used to that.
The setup of the devices was pretty simple, although it does require that you have smartphone because the hearing aids are controlled through an app that you have to download. The hearing aids connect to your smartphone via bluetooth and the setup is relatively simple once they are paired. In this respect, I did hit a hiccup. The app was not finding the hearing aids. I even took the batteries out and put them back in to "reboot" the hearing aids. Ultimately, I needed to go into my phone's bluetooth settings to pair them first, then when I went back to the app, things worked just fine with the setup.
The features of the app are pretty simple. You can increase and decrease the volume, shift the audio to have either more treble or more bass (it is a slider so increasing one decreases the other), you can save different settings for different environments, you can mute each side or both, you can adjust the right-to-left balance, and, my favorite, is being able to switch from a general amplification to a directed one where the hearing aids amplify the sounds happening right in front of you (it is directional, which is very helpful for hearing conversations in noisy environments, which is the hearing issue I have).
Once set up, the devices obviously just sit there and do their thing. Again, as I have never worn hearing aids before, I am not sure how good these units are in comparison to a prescription hearing aid (or any other hearing aid, for that matter). Personally, I found the effect to be rather subtle. I am not quite sure what I was expecting, but the difference was not what I would consider to be day and night. Again, it was subtle. I would actually mute them occasionally to try and compare what I was hearing with and without the hearing aids. It did take some adjusting as well to eliminate "scratchy" feedback when I would touch or reposition the hearing aids and I found that I had to reduce the treble to get rid of feedback from my own voice. As I shifted from less treble to more bass, however, the amplification effect seemed to decrease.
To really put the devices to the test, I attended a local fundraising event with a lot of background noise (music and people talking). Again, as I mentioned before, the effect was subtle, but I found myself not struggling to hear people as much as I typically do in a loud environment. One awkward thing is that, because the devices are controlled through the phone, if I needed to adjust them during the conversation, that meant pulling out my phone, unlocking the phone, opening the app, waiting for the app to connect to the devices, and then making the change. It is not very subtle or quick when in the middle of a conversation with someone (and it also meant explaining what I was doing so that the person did not think I was being rude by going on my phone in the middle of the conversation). There are volume controls on the devices themselves to increase or decrease the volume, but those are the only controls on the units and there is no "+" or "-" denoted on the buttons (not that you can see them when they are in your ears) and I cannot remember which is which when I am wearing them. (As the effect is subtle, it was difficult in a loud environment to use the buttons because I was not sure which way the volume was going until I hit an extreme, so to speak.) It would also be nice if the app displayed the amount of battery life that is left. At this point, I have not worn them for long periods of time, so I have no idea how long a battery lasts. (With that being said, the batteries are really small. If you have big fingers or lack dexterity, it can actually be a little challenging to take out the old batteries and put in the new ones. I suspect that is an issue with any hearing aid this size, however. Personally, given advances in technology, I'm kind of surprised they do not use some type of rechargeable technology, like a pair of wireless ear buds for listening to music. Then again, as those internal rechargeable batters deteriorate over time, maybe that would not have been a good design choice in the long run?)
So, overall, these hearing aids do exactly what they say they will. They help amplify the sounds around (or in front of) you, helping folks with mild to moderate hearing loss. The units arrive with a convenient carrying/storage case, a compliment of batteries, extra ear tips, and a brush for cleaning the ear tips. They are also over-the-counter, so to speak, so no need to involve a doctor, which could be both good and bad because you are also on your own when trying to figure out the best setting for yourself, although the company does provide help/support to you. (I did not use it, but it sounds like they are available to help you through the setup and use process, so not having someone physically there to help may not be that much of a detriment.) They are small (discrete), comfortable (once you are used to them), and work exactly how I would expect hearing aids to work. I did find that the sound can be "tinny" (higher treble), it can actually amplify your own voice, and touching or moving the units can introduce temporary "scratching" feedback (which can also occur occasionally if you move your head quickly). I did wear them with glasses as well, and that seemed to work okay. I suspect most of the shortcomings I noted are common or would be typical with any hearing aid, but having never worn hearing aids before, I cannot be certain in that assessment. Ultimately, however, despite the shortcomings, the units perform as advertised and, as mentioned in the product documentation, the longer you use them, the more your brain can adjust to their input. If half-stars were allowed, I would probably give a 4.5 or so. As it is, there are a few shortcomings (that I mentioned above) the precludes me from giving a 5 star review. (Again, though, I suspect those shortcomings are common in all hearing aids. After all, they are packing a lot of technology in a very, very small package.)
Ultimately, if you suffer from some minor hearing loss, but really do not want to see a doctor or a specialist about it, some self-diagnosis and self-treatment with commercially available hearing aids may be a good solution (and give you an opportunity to "baby step" into wearing hearing aids). If something like that sounds like it will work for you, I would recommend these hearing aids. Aside from a few minor annoyances, they seem to work very well.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, Jeff W, thank you for your feedback and recommendations. Our Lexie experts would like to talk to you about your experience and happily assist to better your Lexie experience. Please call (779) 212-7334 or email [email protected].
Pros mentioned:
Sound quality
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Excellent sound quality; Non-recharge batteries
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, these hearing aids sound absolutely great. Bose quality for sure. Plus with the free app you can adjust and sort of mix the sound and the bass. You can change the setting for one on one conversation or for use in a louder setting where you'll want more noise cancelling. The quality of the sound is superb; I almost hear my own thoughts it seems. This is the good side of things. The only con I found ends up being pretty costly is the cost to replace the batteries. So The first set of batteries ran out after about a week of use. The fact that I have other hearing aids that are rechargeable, therefore more sustainable and cost efficient, makes these a less desirable option in my opinion. It's not terrible though; I got a pack of 64 batteries for about $16 on Amazon, so these should last me a while, but still, it is an expense. And you need to have extras on hand because you never know when they will run out.
If batteries are not an issue for you though, these don't do what a lot of more expensive hearing aids tend to do which is just amplifying everything. These are almost like AI where they seem to know what to single out for hearing. They are a little more noticeable in the hear I think, but this is just a personal preference.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, Njmomof3, thank you for the feedback. We are happy that you like the sound quality and app functionality of your Lexie B1 self-fitting OTC hearing aids Powered by Bose. We would love to discuss your feedback in terms of cost and battery use more in-depth. Please contact our support team at (800) 499-1336 or send as an email to [email protected] and we will happily assist.
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great follow up to the Hearphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was disappointed when they discontinued the Bose Hearphones; I often recommended them to other people as an ideal alternative to hearing aids. When Bose teamed up with Lexie to create these OTC hearing aids, I was elated to find that many of the same features available with the Hearphones are integrated into the Lexie hearing aids app.
It took a couple tries to get connected and these rely on hearing aid batteries instead of wireless charging. There are pros and cons to this. Hearing aid batteries allow the hearing aids to be smaller [I think] and much less conspicuous than the Hearphones were. The downside is you have to remember to open the battery door before putting back in the case after use or else you'll drain the battery.
The app allows directional hearing which allows you to focus on conversations in front of you or to take in ambient noise around you. If your phone is set to auto-lock, you'll look a bit odd needing to unlock and reconnect each time you want to alter the volume, but it's certainly better than not hearing at all (or missing half the conversation). This form factor takes a little bit of getting used to over traditional earbuds, and unless the volume is fine-tuned, it's easy to end up with a headache by the end of the day. Overall these are a worthy investment, and because of my great experience with the Bose Hearphones, I'm excited that Bose reemerged with these Lexie hearing aids.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, ESPI13, thank you for your detailed review and feedback. 😊
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Quality Hearing Aids
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lexie Hearing - Lexie B1 OTC Hearing Aids Powered by Bose are high-quality hearing aid designed to improve the user's hearing and quality of life by amplifying sound. Lexie B1 OTC Hearing Aids Powered by Bose hearing aids are equipped with advanced technology, such as noise reduction and speech enhancement features. Additionally, they are customizable to fit the individual's specific hearing needs and can be adjusted by the user.
Design and Comfort:
Lexie B1 OTC Hearing Aids Powered by Bose has a sleek design that fits comfortably in the ear and can be adjusted to your preference. In addition, the compact size of the device makes it easy to wear all day without discomfort.
Audio Quality and Features:
The audio quality of this hearing aid is crisp and clear, providing an enjoyable listening experience. I can personalize this device using my phone, making it easier to tailor it to my hearing needs. Lexie B1 OTC Hearing Aids Powered by Bose Bluetooth connectivity allows one to connect to other devices for seamless listening. With a battery life of up to 4 full days, I did not have to worry about constantly charging the device daily. The background noise reduction feature also ensures you can concentrate on your surroundings and effectively block distractions.
I will recommend the Lexie B1 OTC Hearing Aids Powered by Bose as they are an excellent option for anyone looking for a comfortable, convenient, high-quality hearing experience.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, Frank Omelu, thank you for your positive feedback and review. 😊
Rated 1 out of 5 stars
Get a hearing aid - just don't get this one
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve worn a hearing aid in one ear for quite a few years. While I have moderate loss in one ear, the other ear is in excellent shape. This allows me to hear sound both completely naturally as well as through a hearing aid, giving me to ability to judge how naturally the aid corrects for hearing loss. As I type this review, I have five different hearing aids in front of me, one professional and four OTC models. This is the most disappointing of the lot, and it's no even close.
Professional hearing aids require a professional hearing test. Most OTC aids have a somewhat more simplistic in-home test. The reason for this is that almost no one loses all hearing frequencies at the same rate. When an audiogram is created, you can see the peaks and valleys. I am missing high frequencies and low frequencies, but the middle ones remain reasonably clear. Even within the high and low frequencies, I can hear some specific frequencies more loudly and more clearly than others. Every person I know with hearing loss, no matter how mild or severe, has their own unique pattern.
This is where the Lexie B1 falls apart. Rather than use a hearing test, the B1 has you adjust how loud you want it and whether you want the sounds to have more bass or treble in them. That’s it. So, when I adjust it so that the jingle of a dog’s collar doesn’t hurt my ears, I can no longer even tell when a female voice is speaking to me. If I adjust it to be able to hear a female voice or a low male voice, then a higher male or lower female voice is overwhelmingly, almost painfully loud. On top of this, the sound quality, provided by Bose, cannot match my professional aid or the sound clarity of the Jabra or Sony units I’ve tried.
Yes, the Lexie B1 has some interesting features. You can choose, in the app, whether you want to hear sounds from all around (normal environment) or focus only on what’s in front of you (conversation). It gives you four different environments that you can pre-program. It’s lightweight and comfortable.
But, you can ignore the Bose sound, the interesting features, and the rest. The simple fact is the B1 fails at the one thing it really needs to do well – allow you to replace lost hearing frequencies with the use of an electronic aid. With its all-or-nothing amplification and so-so sound quality, none of the rest of it matters.
If you have hearing loss, getting hearing aids will be life changing. Do yourself a favor and buy different hearing aids, something that you can really use. You’ll be glad you did.
No, I would not recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, NotBobMontgomery, thanks for your feedback, we apologize for any inconvenience. Please call (779) 212-7334 or email [email protected] and one of our Lexie experts will happily assist and discuss your recommendations on our Lexie B1 OTC hearing aids Powered by Bose.
Rated 5 out of 5 stars
Decent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. The video walk through makes it easier to get them fitted for the first time. It takes time to get used to having something in your ear. I have used a hearing enhancer previously and this is definitely superior. The battery door can be difficult to open and close for old hands. The right red combo makes it easy to remember which one goes in which ear. It is pleasant to be able to use the phone to adjust it to what is comfortable for me depending on what situation I find myself in. I was drawn in by the Bose name and it did not disappoint. I could see where the batteries could get expensive over time, but this is true for any hearing aid. I like to be able to make my own decisions and decide what is best for me. Having the freedom to adjust things to my comfort level and not have to trust someone that is not in my head to make decisions for me is a definite plus. The size that came on it worked fine for me, but having options is nice for those that need it. It feels secure in my ear.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, Mary, thank you for your detailed review and feedback. 😊
Pros mentioned:
Price
Rated 5 out of 5 stars
Lexie
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, very good price and better warrantee.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, thank you for your review. 😊 We wish you many more years of healthy hearing! 🦻🏼
Rated 5 out of 5 stars
Lexie hearing aid
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The product has met our expectations. So glad I didn’t spend thousands of dollars. The manufacturer provides good support - they even call me occasionally to see if I need any help!
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, thank you for sharing your Lexie experience with us. 🙌 We're happy that your Lexie B1 self-fitting OTC hearing aids Powered by Bose can help you hear the life you love! We wish you many more years of healthy hearing!
Rated 4 out of 5 stars
OldRick
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as good as i was expecting but work well for the price
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, thank you for your feedback and positive review. If you require any assistance with your Lexie B1 self-fitting OTC hearing aids Powered by Bose, please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.
Rated 5 out of 5 stars
My wife can hear again
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for the price.. Far better than paying more at a hearing center or doctor's office
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, thank you for your feedback and positive review. We wish your wife many more years of healthy hearing!
Rated 5 out of 5 stars
Lexie Hearing Aids
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfortable and crystal clear. They are a life-changing device.
I would recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, Kevin, thank you for your feedback and positive review. We're happy to hear that your Lexie B1 self-fitting OTC hearing aids Powered by Bose are helping you hear the life you love. We wish you many more years of healthy hearing! 🙌
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Perform poorly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Over priced do not work , perform poorly small batteries are tedious
No, I would not recommend this to a friend
Brand response from Lexie Hearing Team
Posted .
Hi, we’re sorry to hear that you have had a problem with the batteries of your Lexie B1 self-fitting OTC hearing aids Powered by Bose. We would love to help — please call (779) 212-7334 or email [email protected] and one of our Lexie Experts will happily assist.