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Customer Ratings & Reviews

Your price for this item is $599.00
The comparable value price is $749.00

Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 178 reviews
  • Rated 4 out of 5 stars

    Hearing aids Blue tooth connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint so far is a sporadic Bluetooth connection. The connection once disconnected can be reconnected by placing the the hearing aids back in the case then placing back on again. The blue tooth connection also creates a cracking noise when listening to music or audio from a cell phone. I am not sure if this is with all cell phones or just apple. As for the hearing aids, they perform well and allow for customization of tonal quality and direction.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Fritz, thank you for your review and feedback. Please note that the crackling sound you experience may be due to the fact that Lexie B2 hearing aids stream calls for iPhoneⓇ but do not stream music or media. We wish you many more years of healthy hearing! lexiehearing

  • Rated 4 out of 5 stars

    Great hearing aid - app hard to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have definitely improved my hearing. I can have normal conversations now. They fit well and don't show. The only issue I have is with the application. It doesn't always connect to the hearing aids and I'm not sure I understand the whole setup. The hearing ampification has been great for me and I'd recommend these. Just beware that the application to control them requires some technical knowledge.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Newuser, thank you for your review and feedback. We would like to assist you with any connectivity related issue regarding your Lexie B2 self-fitting OTC hearing aids Powered by Bose. Please contact our support team at (800) 499-1336 or send us an email to [email protected]. lexiehearing

  • Rated 4 out of 5 stars

    mr tim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i started out with phonak top of the line hearing aids from the military these are not bad back ups when compared to 6000 dollar hearing aids the sound quality is good when you wear hearing aids every day you can tell a quality product i like these

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, philatimmay, thank you for your positive feedback and review. 😊 lexiehearing

  • Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these hearing aids for about three weeks, and so far I am pleased. You should know that I have hearing loss only in one ear so I only wear one hearing aid. Sounds are generally richer and I can understand people on my bad side better. I am still tweaking volume and tone settings for best results. My only complaint is that the hearing aids are best adjusted from the app and it is slow to pair.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, JosephW, thank you for the positive feedback and review. We wish you many more years of healthy hearing! 🦻🏼 lexiehearing

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids are the best out there for the price. They are small and the battery lasts all day. They have different settings for every type of surroundings.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, IanK, thank you for your feedback and positive review. 😊 lexiehearing

  • Rated 5 out of 5 stars

    Solid design, after setup no app required

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go these for may dad. He had very expensive prescription hearings aids. One was lost. Had to use a DR to get anything tuned. These are supper simple. No earbud options etc. I just used an app on my phone, because my dad doesn't do internet. Got the sound the way he liked it and left it. It has other options to adjust the sound field if the user has a smart phone, but they work wonderfully without the app after setup. And he says the sound is much better than the old hearing aids that cost him twice as much.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your positive review. We are delighted that your dad can now hear the life he loves! 😊 lexiehearing

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hearing aid is light weight and charges in a timely manner and easy to use. Only had it for a few days so far.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Deep, thank you for your feedback and review. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Rated 5 out of 5 stars

    Lexie were the preferred type

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 different types of hearing aids for my mother-in-law. Once she tried the Lexie, she was done. They fit, are easily adjustable and she loves having it on her phone. The case and recharging is something she is able to manage herself and we are grateful for it. She is 90 and is more and more depend on others and she wants to be independent. We will be getting the extenders next.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Jeannette, thank you for your feedback and positive review. We're happy to hear that the Lexie B2 self-fitting OTC hearing aids Powered by Bose are helping your mother-in-law hear the life she loves! We wish her many more years of healthy hearing! 🙌 lexiehearing

  • Rated 5 out of 5 stars

    Unexpected purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lexie hearing aids are light weight and great. Just came in for battery and were impressed with the size and weight of the Lexie bought new hearing aids instead and…starlink to!

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Nancy, thank you for your feedback and positive review. We're pleased to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We wish you many more years of healthy hearing! lexiehearing

  • Rated 5 out of 5 stars

    better late than never

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say ??? except that I wish I purchased these 6 months ago...I've only had them for a few days but from the moment I put them in my ears and set them up I knew they were keepers...they do take a little while to adjust and personalize but once that's done they're great...it's wonderful not having to ask people to repeat things...

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, GrandmaRox, wow, thank you for sharing your Lexie journey. We're happy that your Lexie B2 self-fitting OTC hearing aids Powered by Bose can help you hear the life you love!

      We wish you many more years of healthy hearing! 🦻🏼😊 lexiehearing

  • Rated 4 out of 5 stars

    Lexie Hearing Aids work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids work very well, and are a good value. Easy to setup and use, but you need the app to get the most out of them. But, the app is easy to understand and setup as well. Great purchase.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, BrianNNVa, thank you for your review and positive feedback. 😊 lexiehearing

  • Rated 5 out of 5 stars

    Lexie B2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound good, download app and use app very ease. Excellent!!!

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Jason. We are pleased that you are happy with your Lexie B2 Powered by Bose. 😊 lexiehearing

  • Rated 5 out of 5 stars

    Lexie B2 Plus hearing aids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. It was delivered quickly, and works great. I am very well pleased with it. I would purchase it again.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, David, thank you for sharing your Lexie experience with us. We're very pleased to hear that you can live the life you love with your Lexie B2 Plus Hearing Aids Powered by Bose. If you ever require assistance, please don't hesitate to reach out to our support team at (800) 499-1336 or email [email protected], and they will gladly assist. We wish you many more years of healthy hearing! lexiehearing

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, comfortable, nice charging case. More feedback noise than others, do not turn on automatically when removed from Case. Most expensive ones I tried.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, EricF, thank you for your feedback and review. 😊 lexiehearing

  • Rated 4 out of 5 stars

    Listen up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and ease of use. Still getting them adjusted for my various conditions. As directed, it takes time to get it right. I have not had them that long.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, KarelH, thank you for your review and feedback. If you require any assistance, our support team will be more than happy to help. Please contact them at (800) 499-1336 or send an email to [email protected]. lexiehearing

  • Rated 3 out of 5 stars

    Incimpatible with my cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use them without the app. They are not compatible with my Samsung Galaxy 15 cellphone. Therefore I have to miss out on their most helpful features

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback. Your Samsung Galaxy 15 device should be compatible with our app. Our support team is ready to help you with your query and assist you in updating your Android software version. Please contact our support team at (800) 499-1336 or email [email protected] and they will gladly help you. lexiehearing

  • Rated 5 out of 5 stars

    Must get this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so amazing on these hearing aids it’s like it was made by expert engineer.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Marco, thank you for your feedback and positive review. We're thrilled to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We value our customers' feedback and wish you many more years of healthy hearing! lexiehearing

  • Rated 4 out of 5 stars

    A Good Alternative To A 4-Figure Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitting and not too expensive, but need time to play with them to get them synchronized.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Robert, thank you for your feedback and positive review. If you require any assistance with your Lexie B2 self-fitting OTC hearing aids Powered by Bose, please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you. We wish you many more years of healthy hearing! 🙌 lexiehearing

  • Rated 5 out of 5 stars

    Bose hearing aids great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor man’s hearing aid option, which is phenomenal

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback. Your Lexie experience is of the utmost importance to us and we're happy to hear that you are enjoying your Lexie B2 Plus Hearing Aids Powered by Bose. We wish you many more years of healthy hearing! lexiehearing

  • Rated 4 out of 5 stars

    Lexie B2 Hearing Aids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting started but once I was able to pair them with my I phone, they fit well and can he adjusted easily.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Spud2020, thank you for your positive review and feedback. 😊 lexiehearing

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