Customer Ratings & Reviews

Poor man’s hearing aid option, which is phenomenal

Excellent! Easy to use. Enjoying using it everyday.

Very impressed with my new hearing aids. And completely amazed with the company that makes them. While Best Buy sells them, they are no help with the use of them. Their people have no expertise with this product. But, Lexie has really got your back with their products. They have helped me use and fine tune their product right from the start. Well done.

Quality product. Tried another brand and was surprised how much more robust these were. Mother in law thought she would like the “in ear” version but they hurt her. These are better for her.

Excellent product. Easy to understand directions. Comfortable to wear. Sound quality very good. No echo distraction. I would recommend this product.

Good product, works as described. Setup was ok, As good as much more costly devices.

Great product. Better than other OTC hearing aids by far. They stay charged almost 20 hour's.

When compared to similar products, it rated high and great price. Hearing lost affect everything in a day to day in one life. It ‘s already made a miracle in my wife life.

I only give it a four star, because the phone app does not stay connect for long. You can manually adjust the sound but you need to the app to make other adjustments. Other then that, Bose really did an excellent job on these hearing aids.

Overall, I think they are a good value.better than paying $5,000 for a pair

Super impressive hearing aids. Easy to get started. Download the app. Charge your Lexie until the lights stay steady and NOT blinking. Check for the different size rubber like domes to see which one fits snuggly inside your ear canal. There are three sizes, 1,2 and 3. They come with size 2 done and size 2!wire by default. After trying the size 2 which it came with, switched to size 1 eventually as the opening to the canal is small. It still didn’t go in comfortably with the size 1 dome but that was fixed by ordering the size 1 wire. There’s a cutout indicating the size wire you need for your particular ear. Place the cutout around your ear while standing in the mirror or ask someone to assist you. Follow the instructions to determine the correct sized wire needed for your ear. If it’s size 1 or 3, it’ll need to be ordered. If you order within the 45 day window of registering your product, the wire will be free, but if you are past the 45 days, Lexie charges $100, not including shipping which is $18. I also called customer support to ask for help with the sound of and echo of my own voice. They were helpful in giving me instructions and their advice helped. Their advice was to increase the base to reduce the echo of my own voice. After the size 1 wire was installed, I heard a whistling sound which also subsided once I inserted the dome a little deeper. I’m order to get the done piece into the ear canal, I had to lift my earlobe to allow for a more rounded entry. The fit was good, the sound quality magnificent and now I can watch television at a much lower volume, hear someone from far away clearly without the need for them to yell or repeat. I can hear someone speaking to me with a soft and low voice from two rooms away. The cellphone you are using to Bluetooth the earpieces to need to be close to the hearing aids. It may not connect right away but keep trying over and over and it’ll kick in. I didn’t need to call for assistance. This seems to happen often when connecting many other devices, the first time around. Follow the prompts on the app to use the different settings. For instance, if you’re at a concert, you can select “front only” so the sounds from all around you don’t get picked up as much and you can focus on the sounds coming from the front of you, without a lot of interference from “other” room noises. Also, the open dome ear piece works better at deterring the whistling sounds. The advice for the echo of my own voice was to increase the base to 50 and lower it until the echo disappears. It worked. The whistling sound was resolved by entering the earpiece deeper into the canal but not too deep. It shouldn’t hurt to enter the ear piece into your canal. I love that you can’t tell from the front view that hearing aids are in use. Even the side view is mostly obscured. Each hearing aid can be increased/decreased in volume with the app or by pressing the bottom of the hearing aid, the grey plastic part that sits behind your ear. To shut the hearing aids manually, hold and press the bottom of the grey part of the hearing aid for 3 seconds. You should hear a tone. You may also lower/raise the volume using the app. You may also set the volume of each earpiece individually using the app. The App is user friendly. The App will notify you of the battery level. Putting the hearing aids in the little storage/charging station it came with, allows to charge it or just to store it. The hearing aids will attach to the perspective colored holding areas within the case. Blue is labeled Left, red is labeled Right. The wires are also labeled by color. I suggest washing your hands before inserting or handling the hearing aids and place a clean paper towel on a table right below where you are holding/handling them in case you drop it. Patience is needed to adapt to noises, comfort levels of wear, and just to be patient with the app. Ensuring your phone w/app is nearby the hearing aids to connect is very important. The hearing aid case stores them to protect them and also acts as the charge base. If you’re looking to enjoy listening to the jokes you’re missing at every gathering, to the sound of your grandchildren telling you they love you, to the concert and chatter at the office or at a party, then you need to get Lexie hearing aids by Bose. I highly recommend Lexie hearing aids.

Lexie. Hearing aids are just as good as the $5000 hearing aids that are being replaced. Fast easy set up, and easy adjustment.

better we were going through batteries every day until we purchased the rechargeable set

I love the rechargeable batterries; I just put them on in the morning and take them off when I go to sleep. Noothing to it!

Equal and in someway better than one prescribed by my ENT Battery lasts longer

These hearing aids work well—just as described. The app makes it easy to adjust the volume.

So far, so good. The sound quality is great. Love the fact that you can increase the sound on the weaker ear and you can add direction.

Great product. Very easy to setup and use. I would recommend to anyone

Grandfather loves them this far he just needs some adjustment in different environment but they have given him so much help!

I've had mine for a little under a year and have to return them to get fixed. Somehow the volume control button broke off and now they won't turn on. I also hear a lot of feed back in them when my ear gets to close to something