Customer Ratings & Reviews
- Model:
- R-LBS00001B2PLS
- SKU:
- 6604288
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Good Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as a 6,000 dollar pair. Learning to adjust to settings, having a good experience so far.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, RickyS, thank you for your positive feedback and review. 😊
Hearing sounds I haven't heard in years.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! It has taken me a while to get used to them, but my hearing is greatly improved.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, aclogan86, thank you for your positive feedback and review. 😊
Considering return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lexie service not so great. If you need the longer wires, there's a number to call or a web address. Both are sales, not support. You have to wait on the phone or on a chat on line to get support. And then they take 4-6 biz days to send the wires, so there goes part of your trial period.
No, I would not recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for your feedback. We apologize for any inconvenience you may have experienced with the wires of your hearing aids. Our team is aware of your query and would love to assist you with this matter. Please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.
Hering aideS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rate them excellent. I hear better then I did with my prescription aids. It is wonderfull to have my wife not complaining about the tv being too loud. I hear things I have not heard in years.They charge up faily fast ( about) 3 1/2 hous with no problems. Thank You Best buy!!
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for your positive review and sharing your Lexie experience with us! We're very happy to hear that your Lexie B2 Plus self-fitting OTC hearing aids Powered by Bose are helping you hear the life you love. We wish you many more years of healthy hearing!
hearing aids worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These hearing aids work great. As a musician it is wonderful that they offer blue tooth capability and easy connect with other devices
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Kelly, thank you for your feedback. Your Lexie experience is of the utmost importance to us, and we are happy to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We wish you many more years of healthy hearing!
Great hearing aids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There great a buy so happy I got them and a lot less expense than the last pair
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi RickN, thank you for your feedback. 😊
Bose hearing aids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hear aids are very good. They work well with the app for adjusting. The only thing missing is the ability to adjust the hearing aids separately. My hearing is different on each ear. So far I am sastified with them.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, RobertK, thanks for your feedback. We are happy that your Lexie B2 self-fitting OTC hearing aids Powered by Bose can contribute to your lifestyle.
Thank you for your comment on adjusting the hearing aids separately as your feedback is vital in helping us improve our offering.
We wish you many more years of healthy hearing!
Hearing aids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is good. My first pair that I have worn over A week
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Shirley, thank you for sharing your Lexie experience with us! We wish you many more years of healthy hearing.🦻
OTC Hearing Aids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb product - it works well and clarifies speech that is some distance away.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Best, thank you for your review and positive feedback. 😊
Lexie B2 OTC Hearing Aids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Lexie B2 OTC Hearing Aids hoping I could avoid the process of going to the doctor and having my hearing tested. I know I have hearing loss and was hopeful after doing a lot of research that these would be the best fit for me. After putting them in and getting them adjusted, they seemed to have a considerable amount of background noise. With some more adjusting it seemed to diminish. I felt an almost constant itching in my ear. I'm not saying that these hearing aids won't work for anyone, they just wasn't a good fit for me.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, SueS, we apologize for any inconvenience you may have experienced with the fit and sound quality of your Lexie B2 self-fitting OTC hearing aids Powered by Bose. Please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you with your query.
Good quality but too tiny for elderly people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hearing aids are very good however has too tiny buttons for elderly people, recommended for ones who are familiar with technology, apps and smartphones
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, FelipeV, we always value our customers' feedback and we appreciate the valuable points that you have highlighted. This is always essential for us to better our offering. If we can assist you with the buttons of your hearing aids, or any other features, please don't hesitate to contact our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.
Works good for hearing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped fast and works good for hearing. Knocked one star due to having to pair with the iPhone over again multiple times. Doesn’t seem to stay paired while charging.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, MatD28, thanks for sharing your Lexie experience with us. We hope that the Lexie B2 self-fitting OTC hearing aids Powered by Bose can help you hear the life you love! 🫰🏼🦻🏼 With regards to your hearing aids not being paired when it's charging — that is expected as your hearing aids are switched off when charging and are disconnected from the Lexie app. If you have any other questions please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to call you.
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. No battery to change is a big plus!!!
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Kathy, thank you for your positive review and feedback. 😊
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this "hearing aids" for my wife. Using this for a few months we can make conclusion that we bought wright product. It works very well...
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Kowalsky, thank you for your feedback and review. We wish you many years of happy hearing. 😊
App Difficult To Program.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very difficult to get the App to work with my IPhone. When the aids are charged removing them from the charger does not turn them on as with most. You have to press a button for 3 seconds and listen for a tone. I found that the sound presented with a background shrillness. They would also fall out of my ear on a regular basis.
No, I would not recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Victor, we apologize for any inconvenience you may have experienced with connecting your smartphone with your Lexie App as well as the background noise when turning your hearing aids on. We would love to help. A Lexie Experts® would gladly assist you with your retention wires so that your hearing aids don't fall out. Please reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.
Lexie B2’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, so far. Has improved my hearing. Lexie technical support has checked in with me. Hoping to give them a better rating at the end of the 60 day trial period.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for your review. Be wish you many more years of healthy hearing!
Nana’s hearing better now!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though it took about a week to receive, I have read the easy to follow instructions, and I have spoken with a service rep at Lexie to clarify something I read. I love these hearing aids. So comfortable and easy, with the App to adjust. Why did I wait so long?
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, MewiththeTV, thank you for your feedback. We are delighted that you can now hear the life you love! 😊
Bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace ones I have that were going bad and cost a lot more than these.So far these have exceeded my expectations and have more features than my old ones.I am very pleased with them.
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, BillC, thank you for your feedback and positive review. We are delighted that your Lexie hearing aids can help you live the life you love! 😊
Great Product, One huge design mistake!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent hearing aid except for one inexcusable design mistake. Why on earth would you engineer a hearing aid where an elderly person has "turn on" the hearing aid by locating and pushing a microscopic button on the device after removing them from the charger? When the hearing aids are inserted into the charger they are turned off automatically for charging. Why not turn them on automatically when they are removed from the charger? This is one of the simplest yet most egregious design mistakes I've seen in my 40 years of manufacturing consumer electronics. Wake up people. Who do you think the target consumers of your product are? Disappointing.
No, I would not recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Stephen, thank you for your feedback. We escalated your suggestions to our product development team. If you require any assistance, please don't hesitate to reach out to our support team at (800) 499-1336 or send an email to [email protected] for them to assist you.
Terry Thompson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Lexi hearing aides are well worth the money that I paid. Everything was so easy to use. I would buy these hearing aides again, I am very happy with them . I would definitely recommend them to anyone
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Terry, thank you for your review and feedback. We wish you many more years of healthy hearing! 😊
