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Customer Ratings & Reviews

Your price for this item is $599.00
The comparable value price is $749.00

Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 178 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Hearing Aids

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hearing aids with a lot of functions and controls.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Daniel, thank you for sharing your experience. We are happy that you can now hear the life you love. 😊 lexiehearing

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hearing aids. Much better than the other one we had.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, skinnybones2013, thank you for your review and feedback. 😊 lexiehearing

  • Rated 3 out of 5 stars

    Lexie Hearing Aids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely over ears and easy to get in and out of charging case. A bit noisy if hands or glasses go over the ear piece while wearing.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, csti, thank you for your feedback. If you require any assistance with the sound adjustment of your Lexie B2 self-fitting OTC hearing aids Powered by Bose, please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you with your query. lexiehearing

  • Rated 3 out of 5 stars

    1st try, looking at others

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned to try other brand I like the blue tooth ability but frustrating to get a connection each time I put on.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, CharlesA, We are sorry to hear you returned your hearing aid. However, we would like to hear from you can get your feedback on this situation. Please contact our support team at (800) 499-1336 and a support team member will help you. lexiehearing

  • Rated 5 out of 5 stars

    Hearing Aids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help alot. Very comfortable to wear everyday

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, DEEd, thank you for your positive feedback and review. 😊 lexiehearing

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first set of hearing aids so I don't have much to compare them with but I do like them. They seem to be priced in the mid range as some are cheaper and some are much more expensive. The Bose name is a definite plus in my opinion because of their reputation in quality speakers and audio equipment. I also have a few other Bose products which certainly support their reputation. I have recently noticed my hearing isn't as good as it used to be though it seems to vary sometimes. I also have tinnitus which these don't directly address but they do help me hear other things better which seems to make the ringing from tinnitus less noticeable. I don't wear them all of the time but when I leave the house it's nice to wear them to help with conversations and generally hear what's going on around me. They are also great when watching tv so I don't have to turn it up so loud and disturb others. I occasionally play guitar and keyboards and they help with that too. They are pretty tiny so keep them in their case when not wearing them or they may get lost easily. I like that they are rechargeable so you don't have to keep a pile of batteries around to be sure they'll work. Usb recharge but mine didn't come with the adapter just a cable. I was afraid they might interfere with my glasses but they really don't. They are pretty comfortable once you get used to them. You can get longer or shorter wires for them if the ones that come with them don't fit. Has a measuring tool to see what length of wires you may need if the middle sized ones don't fit right. You can get one size free if you order within the time frame specified. They seem more affordable than prescription hearing aids and the free app lets you choose from preset modes or you can create your own profiles and save them. The app is pretty simple to use and also adjusts volume, balance, and adjust for more bass or more treble but not both. It's a slider with treble at the top and bass at the bottom so it's more bassy or more treble. I'm not sure if your insurance will help you with the purchase since there's no prescription so you may want to check on that. I personally hate going to the doctor and dealing with filling a prescription and possibly ending up with something I don't like and may not use. These I like and will use. I wish they included the ability to listen to music from my phone or the ability to talk on the phone using the bluetooth but that would probably add to the price. The bluetooth is only for adjustments in the app (at least for now).

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, InspectorGadget, thank you for your positive feedback and review. We are happy that your Lexie B2 hearing aid Powered by Bose is contributing to your hearing health! lexiehearing

  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to safe settings in a particular environment. I can hear the TV, phone and conversations.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Brwilliamson, thank you for your positive feedback. 😊 Happy hearing! lexiehearing

  • Rated 4 out of 5 stars

    Lexie Listening Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Good sound. Able to adjust. Sure of not losing them.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, SusanZ, thank you for your review. lexiehearing

  • Rated 1 out of 5 stars

    Not worth the trouble to set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. They were whistling, hissing and just plain not worth the trouble. Going to a Dr. or audiologist is well worth the cost. They know what they're doing and set follow-up visits until hearing aids work perfectly. If Lexie had a onsite representative to help with set-up at an added cost it would be worth buying over the counterl.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, we're very sorry to hear that you are having trouble setting up your Lexie B2 self-fitting OTC hearing aids Powered by Bose. A Lexie Experts® would gladly assist you. Please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you. lexiehearing

  • Rated 3 out of 5 stars

    Hearing aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a hard time getting them to work to my satisfaction.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, NancyW, we always aim to better our offering by getting feedback from our customers. If you would like to talk to a support team member about your query, please contact them at (800) 499-1336 or email support@lexiehearing.com. lexiehearing

  • Rated 5 out of 5 stars

    Lexie Hearing Aid Working Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These OTC hearing aids are fantastic! Reasonable price & help from sales associate great.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, gary. Thank you for your positive feedback. lexiehearing

  • Rated 3 out of 5 stars

    Hearing aids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design . Charger , but difficult to figure out .

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, JosephE, we always aim to better our offering by getting feedback from our customers. If you would like to talk to a support team member about your query, please contact them at (800) 499-1336 or email support@lexiehearing.com. lexiehearing

  • Rated 5 out of 5 stars

    Great choice for OTC hearing aids.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a high quality OTC hearing aid. Also Lexie support is great, easygoing and helpful.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, NintendoSwitch, thank you for your positive review. lexiehearing

  • Rated 5 out of 5 stars

    Lexie b2 hearing aids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing is definitely much better. I use the app if I need to turn the volume up. Easy to use

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, JimH, thank you for your positive review. We appreciate the support! We are happy that our Lexie B2 hearing aids Powered by Bose can make a difference in your life. 😊 lexiehearing

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Lexie Hearing Aids OTC by Bose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these I was just a little leery of trying them out but I did once I saw how fast they charged up to full it too at the most 15 mins to full charge. They are very easy to set up once you get the app on your phone took tops on set up 5 mins and they were actually set up with the correct tips for my ears, compact case and light weight. So far I'm actually enjoying the clear sound from them and the ease of setting them up they are a lot easier than the prescription ones I have. You actually have control of the treble and base through the app which makes them 100% better sounding. The only Con that I have found is the fact of them not being able to use them as a cross type hearing aid which for those who never have had hearing aids one side is a mic which sends the sound to the other ear to make it sound like you actually have both ears to hear from one side to the other. But that would be for someone that is totally deaf in one ear. Cleaning them is easy as pie you just take the tip off use an alcohol swab wipe them down and done they do have filters like the prescription ones which should be replaced from time to time which were not included and they actually came with a small book in all languages for instructions which is helpful. All in all I would give these hearing aids a 100% and recommend them for anyone who has any hearing loss that is mild also would recommend them for a friend

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Charles Buck, thank you for your positive review. We appreciate the support! We are happy that our Lexie B2 hearing aids Powered by Bose can make a difference in your life. 😊 lexiehearing

  • Rated 5 out of 5 stars

    B2 Plus Powered by BOSE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Lexie B2 Powered by BOSE for a few years since they came out. I’m and 85 year old man using an iPhone X. I bought the latest B2 Plus Model with the in app test and the extra power recharge case if you need them for a longe work day. I had thought the earlier models of L powered by Bose worked very well for me and had a wide range of adjustment features. When I bought the B2 PLUS model with the in app hearing testing ability. I did the test and found that resulting APP Test suggested setting made them even work better in everyday use. And you can still store 10 different Environment Profiles (I like to call it Selective Hearing) for everyday use such as a waiting room, a coffee shop, restaurant, noisy kid location or bar scene. It’s so easy to select a setting or choose the setting the In App Test selected for you based on your doing the self test. I had waited for years for the restrictions on over the counter hearing aids to be lifted and when they did, it allowed the OTC sale of this great device allowing me to still be a part of the very active outside world. I’ll give the Lexie Powered by BOSE a 5 star rating across the board. I’m thankful to enjoy good hearing at a reasonable, competitive price.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Billy, thank you for your feedback and detailed positive review. Your Lexie experience is of the utmost importance to us and we are happy to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We wish you many more years of healthy hearing! lexiehearing

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Improve Quality of Life with Better Hearing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for a little background. I am in my mid-70s and have not had any medical testing for hearing loss. I have, however, been told by others around me that I don’t seem to hear as well as I used to. Situations were I have problems include listening to tv, conducting conversations in a crowded room, and hearing sounds like the coffee maker beeping. With that in mind, I decided to try the Lexie B2 Hearing Aids Powered by Bose. These hearings aids are small and rechargeable and can be controlled using Bluetooth technology with a phone app. Setup was very easy and probably took around 5 minutes. Just download the app, insert the hearing aids in your ears, and follow the steps in the app to adjust the sound level to your liking. Adjustments can be found for whole room sound, sound from straight ahead, bass, treble, etc. In operation, I did notice that tv listening was much more enjoyable and that I was now hearing every word. Conversations with individuals were also much clearer and words were not being “clipped”. I would recommended the Lexie B2 to anyone who feels that they are missing out on hearing everyday things correctly and would like to improve their quality of life.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, TheHodster, thank you for your positive review. 😊 lexiehearing

  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much echo and screwing around to get these set...I need the better quality hearing aids.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Curious, we apologize for any inconvenience. We would like to get your feedback on your Lexie experience. Please contact our toll-free number at (800) 499-1336 for our support team to assist you. lexiehearing

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Better hearing restored

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have moderate hearing loss around the speech frequencies in my right ear and have been using a pair of $6000 hearing aids for many years now. I have to say these hearing aids are working so much better for me. I am hearing much better now. They are more comfortable and do not require battery replacement every few days as these hearing aids have rechargeable batteries. I have also noticed they do not require the daily cleaning my previous hearing aids require. For some reason there is much less wax buildup, maybe because they do not sit so far down the ear canal and the distance between the dome and the receiver element. Upon arrival I charged them in their carrying case until the light remained steady. This took around 3 hours. I then downloaded the APP on both my Android phone and on my iPad. I created an account Lexi and the hearing aids paired with my phone via Bluetooth. There was a helpful guide on the APP to easily accomplish this. This was followed by an interactive tutorial. The the APP is not complicated and it allows adjustment of volume and frequency ( bass and treble ) adjustments. I also set the volume higher on my right ear since that ear requires more assistance than the left ear. The app also lets you set directionality IE;360 degree or front facing. I find front facing works best in restaurants where I want the maximum hearing assistance towards my dinner mate and reducing noise from other areas. I also have the ability to set additional parameters based on a particular environment. I have set one up for TV viewing where I raise treble a bit more. Volume is easily adjusted by pressing a volume up or down button on either hearing aid that changes the level on both. I have used the hearing aids upwards of 16 hours a day and still had 30 percent battery life remaining. The case that houses the hearing aids for charging does not have an internal battery like some ear pods that allow a charge if needed. I did not find this an issue since they last all day and get recharged every night. One feature that is missing is the ability to stream music or phone conversations to the hearing aids. Maybe this has to do with battery life, but it is a miss for me. Having said that I have used my over the ear Bose QC-45's and an on the ear telephone headset without issue. There are times I get a quick squeal when placing them or removing them on my head. Included in the box are additional domes, a measuring device to measure you for the correct length of the receiver wire. Dome size number 2 is included and already attached. If size 1 or 3 is required you must contact Bose. Mine is fine with number 2. Also included is an extensive user manual, a hearing aid brush and a charging cable. My overall experience is a positive one so much so that my wife now wants a pair to replace her older very expensive hearing aids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Very Very Cheap plastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casing is very cheap plastic. Broke while trying to sync with phone. Just garbage

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, ElizabethG, we apologize for any inconvenience you may have experienced. We would love to receive your feedback and assist you in this regard. Please get in touch with our Lexie Experts at (800) 499-1336 or send an email to support@lexiehearing.com. lexiehearing