Customer Ratings & Reviews

They do not connect up with the app used go monitor them so all that money spent is wasted

These are not my first hearing aids, but they are my first since they've been availavle over the counter. I was worried they wouldn't be high quality. Because they are partnered with Bose, i shouldn't have worried. They are very easy to set up. For basic use, just take them out of the package and allow them to charge in the included case. I am able to get a full day's worth of use from a single charge. Its easy to drop them in the case while im sleeping and have a fresh chatge in the morning. My prior hearing aids required frequent battery changes, so this has been great. The appa isnt necessary, but it definitely extends the functionality of the hearing aids. As I really focus on speech, I appreciated being able to set the directionality to focus on partner conversations and not have to filter out background noise. They are very lightweight and almost invisible. You really have to look hard to see them in my ear. The one star i knocked off is the lack of connectivity to my phone. My prior set of hearing aids connected to my phone and allowed me to take calls through the hearing aid. These dont offer that feature, and i had some feedback while trying to wear these while talking on the phone.

Nothing but background noise. Can’t hear the person right next to you for the background noises and sounds like pounding in your ear.

The Lexie B2s are a non prescription hybrid style hearing aid. Hybrid because they're a mix of the external hearing aids where the entire unit sits externally behind the ear and the style with an in-ear receiver. The expected benefits of this are noise isolation and better sound pickup and reproduction while maintaining a slim look. These are powered with rechargeable batteries which charge in the storage case. They're also Bluetooth enabled which is how you'll fine tune the hearing aids. Note, this does not let you listen to music or audio over Bluetooth, it is strictly a hearing aid. In the box you get the B2 hearing aids, charging case and USB C cable, two additional sizes of domes beyond the ones pre-installed on the receiver and a cleaning brush. On the hearing aid body are volume controls, the microphone, and charging contacts. You power on and off the B2s by holding the volume down buttons for three seconds. Generally, you should be wearing the hearing aids before powering them on. The hearing aids will also turn off when placed in the case. They will magnetically latch in place which helps keep things from randomly falling out and let you have a tactile feel that things are place for charging. Configuring the B2s is with a Bluetooth app. The hearing aids automatically enter pairing mode for a few minutes when powered on so connecting to them should be straightforward. The settings and tuning are relatively limited. Aside from volume, you can adjust bass and treble, left and right balance, directionally (whether to focus on sound all around you or in front). The app also has environmental settings which are pre-configured profiles of the settings I just mentioned. You can also create your own. Also, you can mute the hearing aids in the app. The basic audio adjustment settings worked well and the B2s are functional as hearing aids. However, with Bluetooth functionality, I was expecting to be able to have more equalizer like control over frequency response which is not present. Also, there is no way to select between environments on the hearing aid itself. So if the user is someone who regularly uses android or IOS smartphones things are fine. If not, the user is stuck with just one environmental setting and can only adjust the hearing aid volume. The app let's you check the battery level so you know when to charge. Otherwise, you just get a "battery low" spoken warning which doesn't give you that much advance warning. That said, the batteries are good for about a full day of use so as long as you ensure to always store them overnight in a plugged-in charging case, you should be fine.

As the Lexie B2 hearing aid comes out of the box, everything is packed nicely and the instructions are simple and easy to follow. I currently use hearing aids purchased at a brick-and-mortar store that uses batteries, and thought these would be a nice change and a step up, especially the rechargeable feature. The hearing aids as received out of the box kept falling out of my ears and I had to stick them into my ears over and over during the day. To the point where it was irritating. After reading the instruction booklet that came with them, it seemed like the receiver wire was just too short for me. I called the customer service of the company and was told that the different size wires would be $10 for shipping and handling. These adjustment needs should be included in the purchase price, not extra. My current hearing aids receive free replacement parts, service and adjustments just by visiting the store and asking for it. I did receive the new receiver wires after about 3 or 4 days in the mail and it was easy to replace them. That sure did make them more comfortable and stayed in my ears much better. My current hearing aids have an extra wire that comes from the ear bud that helps to tuck and hold the ear bud in place. Adding this extra wire would be a design enhancement, I think. The Lexie B2 Hearing Aids do have a large volume range for adjustment which allows one a bit more freedom in different settings. How they amplify sound is amazing! I can now hear my turn signal as it clicks on and off in the car. When my cell phone rings, its twice as loud as before and I don’t miss as many calls or texts. Just turning on a faucet and hearing the water run and splash is just amazing! I forgot how much sound is out there to hear! The Lexie B2 Hearing Aids come with its own case for recharging, however, the case does not charge the hearing aids on its own, but rather has to be plugged into a USB port and an electrical plug was not included. This is a bit of a drawback if you don’t have any USB plugs in your home, or a computer. However, the charge does last all day and I have yet for them to need recharging during the day. I am a hearing aid wearer for over 5 years, so know that cleaning them is always difficult because earwax is so sticky. For my current hearing aids, I purchased a dehumidifier as an option which I use every night. This makes the earwax dry and brittle and easy to remove just by brushing or knocking them against the palm of my hand. Lexie B2 hearing aids do not make this option available. As a longtime hearing aid wearer, I can honestly say the Lexie B2 hearing aids have given me better and clearer hearing than my current, and will be making the Lexie B2 hearing aids my go-to pair. The other ones will get demoted to my backup pair.

Once these are in, they fit securely on top of your ear - it actually sits more on top of your ear than behind it, probably to aid the mic in picking up sound - but it can require a bit of dexterity to maneuver the tip of the plug into your ear canal. For someone who is starting to lose some of that manual dexterity, it can be a little difficult. Once in, the wire is not very visible. Unless you knew to look for them, they're probably not noticeable at all, at first glance. There can be quite a bit of noise from touching the main body of the hearing aid while getting it into position, but once there, it doesn't move around at all, so unless you specifically touch it for some reason, it won't pick up any contact noise. While it does have buttons on the back for adjusting the volume and powering on and off, you're better off using the app. There are controls to adjust overall volume and whether to pick up sounds mostly from the front or from all around. You can also adjust a single slider that can bias the sound more towards treble or bass. There is also a nice feature in the app that lets you basically create four preset control configurations, depending on the environments you commonly find yourself in. You can use the preset configurations for those environments or tailor them to your liking. It is also not that difficult to change the bluetooth pairing from one phone to another or to clear out the pairing history. It does come with three different sizes of ear tips, but if you need a different length of wire, you have to order that. Easy setup and easy to use controls make this a solid choice.

Very poor quality you need to adjust it every time you use it

I’m very happy with these hearing aids given that I find them better than those my husband bought a few years ago for thousands more. The app is easy to use and I’m no tech person. The fit in my ears is comfortable. I've been able to turn the tv volume down, hear conversations better & hear sounds outdoors that I missed. An audiologist recommended I get hearing aids 5 yrs ago. The small rechargeable case is great & the charge lasts easily 18 hours. None of the 4 settings drowns out background noises a lot, but I can still hear conversations much better than before. It wouldn’t be a deterrent to keep me from using them.

The hearing aids are excellent, and support is out of this universe. I had an old pair of Lucid hearing aids, and these perform every bit as good as those, except these work all day every day. Nothing against Lucid. My hearing aids had better days. Excellent for moderate hearing loss. when you open the box, you download the app (The Lexie app not the Bose Hearing aid app!!) They send the aids with #2 speaker wires. Using the measuring tool they provide I decided the #2 wires were okay, I was wrong. The speaker kept coming out of my ear. Using the video call feature in the app. I sent them a picture of the tool on my ear. She determined I needed the #3 wire. I had to pay $10 shipping for the $100 wires. Video call on Thursday, wires in hand on Monday! Setup was a breeze and I love I can tinker with the settings without having to go back to an audiologist. Support is the best anywhere. Why? Wait times are less than 1 minute. Support is from South Africa, but support is very easy to understand, and they have a charming accent, similar to UK or Australia. Very knowledgeable and resolved issues every time. For me these are way easier than spending hours at the audiologist. I made a very good decision at any price, but $1000, feels very good also.

horrid my husband couldnt hear a thing. just background noises were very loud but no voices..plates clattering..cars going by stuff like that

In the box are the hearing aids, the charging case, a charging cord (USB to USB-C), very large instructional manual, quick start guide, additional ear adaptors and a cleaning brush. First impression, I love the smaller charging case but there are no indicators on the exterior to know how much battery life is left or if the hearing aids are charging. Out of the box, charge the hearing aids. I followed the quick start guide and attempted to connect the hearing aids to the Lexie app (the recommended app) on my phone and I had a hard time. I finally opened the instruction manual and it does state that if the hearing aids aren’t charged enough, they will not pair with the device. Another note, pair with the app and not the Bluetooth setting on the phone. If the aids are connected with the Bluetooth setting, they will not connect with the app. Another note, the charge case blinks when the hearing aids are charging and stops blinking and has a solid white light when they are fully charged. I plugged in the charge cord and after about 20-30 minutes, one aid was fully charged and the other was still blinking. I checked in an hour and both aids were fully charged. I attempted to pair the aids again with the Lexie app and they paired right away. In the app, you can change the settings, i.e. the volume, the way the aids listen (front or everywhere), what type of setting you are in (outdoors, crowd). I used the aids first to watch tv since I tend to turn up the volume higher than normal to hear. The hearing aids worked pretty good, I was able to turn the tv way down and I had the aids about mid way on the volume with the direction set to everywhere. My daughter started talking to me and I could definitely hear her over the television which is good but when she was not talking to me, I could still hear her over the tv. Keep in mind that there are no indicator lights on the aids, so when you take them out of the case, they do not automatically turn on but they do turn off when you place them in the charge case. When you take them out, you press the down button and listen for a sound which indicates they are on and in pairing mode. If the aids don’t connect to the app, go to your settings and make sure they aren’t paired to the phone Bluetooth setting. If they are, disconnect and the aids should reconnect with the app. Overall, the hearing aids do work but keep in mind that they are simple and not super fancy and they work best with the Lexie app. Also, they do pair with the phone but they don’t work with the phone, meaning, you can’t make or listen to calls or music on your phone with your aids. If you have small ears and wear glasses, keep in mind that the aids are a little thick behind your ears, so it maybe bulky if you are wearing glasses, a mask and the aids all at once. My ears did get sore after wearing for over 4 hours with glasses and I also had to get used to the inserts as well. The inserts did make my ears itch a little on Day 1 and 2 but I am starting to get used to them now on Day 3. I would recommend with high caution of what the hearing aids can actually do to friends and family.

To start, I wanted to try the Lexie B2 OTC hearing aids as I have some hearing loss from being a drummer and DJ in my earlier years. I'm constantly asking people to repeat themselves and have quite a bit of difficulty hearing conversation in noisy environments like bars and restaurants. So - yes I was excited to try them out. Right to the point - the Lexia B2 seem to be just an amplifier for your ear. It amplifies everything - perhaps too much. As I'm typing this, I'm wearing the devices with my World Volume set to 18 of 100 set to an Everyday Listening environment, and the clicking of my keyboard is quite loud. Rustling of papers or a paper chip bag is nearly unbearable. On the PLUS side, I wore the devices for nearly a whole day before I told my family members I was wearing them. Either they don't look at me very closely, or they are hidden very well. I prefer to think the latter is the true. Battery life is also good - I can easily wear them a whole day 8+ hours without draining them completely. In addition, they are very light and comfortable - so much so that I almost forget that I'm wearing them. The Lexie app is also quite functional when it works. On the CONS side, I was quite disappointed that the Lexia B2's don't function as bluetooth streaming devices for audio or phone calls. I would have thought that would be a very common feature to build in - maybe the B3's will have them. Also, the Lexie B2's did come with a new case for charging them in, but it's just a case - they didn't build in a battery for charging them. Most earbuds and devices come with a rechargable case vs just a carrying case. My last con is about connecting to the Lexie app. I'd say my devices connect about 50% of the time. I power them on and place them on/in my ears, then launch the Lexie app. My phone is within 2 feet of the devices, but it cannot connect. I either have to try to restart the devices or place them back in the case - then try again. Overall, the Lexie B2 OTC Hearing Aids Powered by Bose work well as a sound amplifier, but I personally expected something with the Bose name to be much more function, refined and feature rich.

So I just received my Lexie B2 OTC Hearing Aids Powered by Bose a about a weeks ago and have been putting them through their paces. Now I have not been properly diagnosed with any type of hearing loss, though, I have known myself for awhile that my dominant ear is my right ear, which means there has to be some hearing loss in my left ear. Upon opening the box, you will find: * The Lexie B2 OTC Hearing Aids * Charging Case * USB-C Charging Cable * Open/Closed Eartips * Ear Measuring Tool * Cleaning Tool To get started, it's best to ensure the hearing aids have been fully charged. This can take and upwards of 2 hours. Once fully charged, simply follow along by downloading the Lexie app from the App Store for iOS or Google Play Store for Android. After fully charging the hearing aids in their case, I was ready to take these babies for a spin. Using your mobile device simply pair the hearing aids and you're ready to go. Power on the individual hearing aids by pressing the bottom button on the back of each hearing aid. It may be best to power these on after you have placed them in your ears, because you may get a loud screeching noise played back directly into your eardrums. The kind that if you're not deaf, you might be after that screeching noise. Surprisingly though, once I got them seated inside my ears and turned down the TV, I was able to hear pretty darn clear versus what the TV level would need to be at for me to hear without the hearing aids in. One thing that I would have like to see is the hearing aids being compatible to work with phone calls from my mobile device as well as music playback from my cellphone. If, that's something you're looking for in a pair of hearing aids, then these are not for you. Overall, I think tweaking the app to make it a bit more user friendly in terms of controlling to volume individually for each hearing aid through the app instead of the buttons on the back of the hearing aids (to keep from getting that background screeching noise) might be better in the long run. Also making them able to be used for phone calls and music would be a nice touch. I mean imagine having these in and now you're getting a call but you can't use them to talk through on your phone or to listen to music. The only workaround might be is to place your call on speakerphone, but at this price, I'd say this is a feature that should have been implemented from the start. If those few quirks don't bother you, then pick up a pair of these, I think you'll like them.

It took about a week to get used to, but after that everything was wonderful. Sound quality is great, set up was easy, and charging is easy and convenient. They are barely noticeable.

For the past couple of years, my kids have been telling me that I need to have my hearing checked. Of course, I just assumed it was teenager talk, after all, I do try to tune them out at times. But I have noticed that I have struggled at times to understand what someone is saying while in a crowded room or anyplace else with a lot of background noise. I still hear high frequency and seem to hear lows, but those middle frequencies, the ones most voices seem to fall into, were much harder to hear at times. With all of that being said, I decided to try the Lexie hearing aids. The version I chose were the Lexie B2 OTC. Probably the main reason I chose this particular model was the fact that they are rechargeable. I didn't want to have to full with changing batteries. The one concern I had was how long the hearing aids would last on a charge. The Lexie B2 have proven to be a good choice for my needs. On full charge, the hearing aids have lasted well over a full day. I have worn these for over 16 hours on a couple of occasions and they have still had plenty of battery left. The hearing aids can be adjusted via the app, although, volume can be adjusted on the hearing aids themselves by a button on each unit. The app connects to the hearing aids via blue tooth and allows several adjustments. You can adjust the balance, volume, and level of treble or bass in order to cut through background noise. You can set the hearing aids to pick up sound in front of you or all the way around you, and also comes with 4 environmental presets. You can choose noisy indoor, outdoors, music and everyday. You can also make adjustments and save them as personal presets. The app also provides battery levels for each unit. These hearing aids do not stream music or allow you to answer calls, so if those things are important to you, then you will have to look someplace else. Overall, these have met my needs. I don't have anything to compare them to except my normal hearing, and these do make a difference in what I am able to hear, especially in a crowd.

As someone who's experienced mild Tinnitus I was super excited to try out this offering from Bose/Lexie. Pros: These hearing aids are a lot more comfortable than I imagined. I should preface this with I've never actually worn hearing aids before, but they look uncomfortable. But I can proudly report the fit and feel of these was as good as the audio quality. What makes these really unique is that you can make adjustments to them using an app - everything from bass, treble, balance, directionality and environment. Compare this to traditional hearing aids and these kinds of adjustments can only be done by visiting an audiologist so you can quickly see the value prop in being able to make these adjustments on your own. The hearing aids come nicely packaged and include a case, cleaning tool and different sizes for the ear piece. Cons: The only con with these is that hey cannot be used for phone calls or music playback. The only thing I could think of is maybe they felt this would lead to more drainage and wear/tear on the battery. TLDR summary: not a bad start for Bose/Lexie, but open up the functionality of future models for calls/music because there's non-hearing devices like AirPods Pros that can amplify audio AND allow for calls and music playback at a fraction of the price.

Decent sound but bugs during setup made it difficult to use at first. The hearing aids are of good quality but during setup they lost connection and one of them wouldn’t make any sound. After resetting and restarting the setup process with the app I was able to get it working properly but I could see how some less tech oriented users might be frustrated.

Had tried some cheap hearing aids which just made everything louder and were super annoying when you talked .They just sounded completely unnatural so after much debating with myself about spending a thousand dollers let me just say they are completely worth every penny, they sound very natural and you can adjust them on the app so you hear what you were missing. I didn't realize the birds that i hadn't heard in 20 years, they are life changing.

WOW! What a difference. Of course I put them on before downloading the Lexie app. The first thing I noticed was the video I was watching on my laptop was too loud and i had to turn it down. Without thinking scratched my shoulder and I could hear the noise of my nails on my skin. Again without thinking I moved my glasses and that produced a loud noise. Then I downloaded the Lexie app. Easy to pair the hearing aids via Bluetooth. I did follow the directions and take them out of my ears and plug them into the charging case which turns them off. Then take them out of the charging case and the paired right up with the app. I used the app to adjust the volume. Also you can use the app to set the environment. There are four delivered environments Noisy Indoor like with the TV, Music, Outdoors and Noisy Indoor like at a restaurant. Based on the environment selected the app will automatically adjust the volume and and treble (on the Outdoor setting). You can also create up to 10 personal environments. As I am writing this review I am hearing the keys on my Mac clack as I type. I've never heard this before, I always thought my Mac had "quiet keys"!

I am so pleased with these medical instruments. I can now hear my wife when she speaks to me, and am able to watch tv at a decent volume. Thanks, Lexi.