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Customer Ratings & Reviews

Your price for this item is $599.00
The comparable value price is $749.00

Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-178 of 178 reviews
  • Rated 5 out of 5 stars

    As Good as Prescription Hearing Aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $4000 for hearing aids and lost one. So these were a replacement. They are as effective as the prescription ones. They are easy to adjust.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Thank you for your feedback. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Rated 5 out of 5 stars

    Bose II hearing aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like the product a lot. These will take time to adjust to, but the sound quality is a significant improvement over the amplifiers I had before.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your review and feedback. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Rated 4 out of 5 stars

    Excellent for most cases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my dad - they worked very well for him except when he was in places with a lot of background noise (such as a bar). If he wasn’t in loud places as much we definitely would have kept them.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, user462718, thank you for your review and feedback. 😊 Should you need any assistance please contact our support team at (800) 499-1336 or send an email to support@lexiehearing.com. lexiehearing

  • Rated 4 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to set up and use, my hearing is better but not great. At least now my friends aren't telling to get a hearing aid.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, FI1959, thank you for your positive review. 😊 We appreciate the support. lexiehearing

  • Rated 5 out of 5 stars

    Excellent value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have worked really well for me after I made a change of rubber bells.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Thank you for your feedback and review. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Rated 5 out of 5 stars

    Lexie otc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked well and I am happy with my purchase. The app helps to make adjustments easy.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, user915365, thank you for your review and positive feedback. 😊 lexiehearing

  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for a 4 was no noise cancellation. They work well because I have severe hearing loss in my left ear. These give me some hearing in that ear. I like them so far. Even will still work when away from phone

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Thank you for your positive feedback. We wish you many more years of healthy hearing! 😊 lexiehearing

  • Rated 5 out of 5 stars

    Hearing aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and sound very clear. The Bluetooth connection is great.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Keith, thank you for your feedback and review. 😊 lexiehearing

  • Rated 5 out of 5 stars

    Just want the giftcard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Give me the giftcard now. Please.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, for any questions surrounding a gift card, please contact your BestBuy retailer. lexiehearing

  • Rated 5 out of 5 stars

    Able to hear again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this hearing aide. Excellent price and easy to use with app.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback and positive review. We're happy to hear that you can live the life you love with your Lexie B2 plus hearing aids Powered by Bose. We wish you many more years of healthy hearing! lexiehearing

  • Rated 5 out of 5 stars

    Hearing awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear the tv now with out full blast Can’t even tell they are in very comfortable Only problem is now I can her my wife

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, ForestG, thank you for your feedback and positive review. 😊 lexiehearing

  • Rated 5 out of 5 stars

    So far love Lexie Hearing Aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and delivery excellent. Very impressd, so far, with these hearing aids. Great customer service.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, aidsjim, thank you for your positive feedback and review. 😊 lexiehearing

  • Rated 3 out of 5 stars

    Bad app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app doesn't work most of the time, so not very good when needing to adjust. I do not recommend

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback. We apologize for any inconvenience you may have experienced with your Lexie App not working. We would love to assist you with this matter. Please out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you. lexiehearing

  • Rated 3 out of 5 stars

    Hearing aid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to determine best setting. There are no clear instructions to follow to improve hearing.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, EdgarA, Our support team would love to help you find the best setting for your hearing needs. Please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you with your query. lexiehearing

  • Rated 1 out of 5 stars

    Lexie hearing aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY Hearing aids work ok. Their warranty sucks I have my for 2 mo. And both wires went bad . They only warranty the wires for 35 days so I have to cough up $100 to get them to work. There is nothing in there info that indicates the 35 day warranty on the wires . If I could I would send them back but stuck with them.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, KrW1, thank you for your feedback. We would like to assist you in your query. Please will you contact our support team at (800) 499-1336 or send an email to support@lexiehearing.com. lexiehearing

  • Rated 2 out of 5 stars

    Ehh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for mild hearing loss I guess but anything more and not so good.One of mine stopped working after 31 days.I have mid to severe hearing loss and were pretty worthless to me.I returned them

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, thank you for your feedback. We're sorry to hear that the Lexie B2 Plus self-fitting OTC hearing aids Powered by Bose didn't meet your specified needs. We wish you the best in your hearing health journey. lexiehearing

  • Rated 1 out of 5 stars

    I dont recommend Best Buy or Lexie for anything.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with these hearing aids.They feed back off of everything.High pitch screeching all the time.No matter the volume set.Their app sucks.You have to shut them off and turn them back on to wake up wifi.My volume knob fell off within the first month and Lexie makes you pay return postage for any work that needs to be done.60 day return is a lie.You have only 14 days through Best Buy to return and they will fight you the whole way.I wouldnt recommend shopping peiod at Best Buy.I'm done with them

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, we apologize for any inconvenience you may have experienced with your Lexie B2 self-fitting OTC hearing aids Powered by Bose and the Lexie App. We would love to help you find a viable solution. Please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to receive your feedback and assist you were possible. lexiehearing

  • Rated 2 out of 5 stars

    Nozz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much feed back, and echos Everytine I put them on I change the sitting, the siting button is in the wrong place.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, we're sorry to hear that you are experiencing noise feedback with your Lexie B2 self-fitting OTC hearing aids Powered by Bose. We would love to assist you with this matter. Please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you. lexiehearing