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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Lexie Lumen self-fitting OTC hearing aids, particularly the sound quality and battery life. Many users find them easy to use and appreciate the comfortable fit. The accompanying app is also well-received for its user-friendly design. However, some customers have expressed a desire for Bluetooth music streaming capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 4 out of 5 stars

    Would recommend the OTC hearing aids.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall pleased with these hearing aids. Had bought two different OTC hearing aids from different companies and the wouldn't hold a charge (there were supposedly rechargeable). These are battery operated and batteries have last 8+ days. Still struggle with noisy situations, but don't know if that is the hearing aids or my own hearing loss issues.

    I would recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, user8246684. Thank you for your feedback. We are glad that our Lexie B2 hearing aids Powered by Bose are working for you. If you continue to struggle with noisy situations, our support team is ready to assist. Please contact them on our toll-free number at (800) 499-1336. lexiehearing

  • Rated 2 out of 5 stars

    No Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No blutooth cellphone usage ?? The hearing aids need to work with SAMSUNG phones

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Lexie hearing aids are Bluetooth-enabled which means that you can adjust the settings and volume on your hearing aids using the Lexie app on your smartphone. They are, however, unable to stream music or phone calls. The Lexie app is compatible with any Android device with an Android 5.0 (Lollipop) or above operating system. lexiehearing

  • Rated 2 out of 5 stars

    Not Rechargeable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point I was unpleasantly surprised to find that the batteries are not rechargeable. You have to go deep into the specs to find this out. I would not recommend this unit.

    No, I would not recommend this to a friend
    • Brand response from Lexie Hearing Team
      Posted .

      Hi, Victor, we're sorry to hear that you were unaware that your Lexie Lumen self-fitting OTC hearing aid batteries are not rechargeable. The Lexie B2 self-fitting OTC hearing aids Powered by Bose are, however, rechargeable. If you require any further assistance with your Lexie Lumen self-fitting OTC hearing aids, please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you. lexiehearing