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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $649.00

Customer reviews

Rating 4.2 out of 5 stars with 28 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the 1.3 Cu. Ft. Low-Profile Over-The-Range Microwave with Zero Clearance Door, particularly its size, as it meets the needs of those with limited cabinet space. The product's appearance is also a positive aspect for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure I will love this microwave. It is the only low profile onei could find with a little shoyer door. Unfortunately it has not been delivered yet. I can update review when it does

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! Very much needed in my kitchen. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, love that it updates the chime sound. Being able to access it by so is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m actually still waiting for my microwave to be delivered so haven’t used it yet but have read great reviews

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HERE YET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAVE NOT RECEIVED OUR ORDER YET. ITEM PURCHASED ON BACK ORDER - NOT EXPECTED TO RECEIVE UNTIL NOV 14th+.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for keeping us posted on your LG Microwave (MVEF1323F) model. We understand how exciting it is to welcome a new appliance into your home, and we appreciate your patience while the unit is on backorder.

      Once your microwave arrives, you can explore setup tips, feature guides here: https://www.lg.com/us/support/product/lg-MVEF1323F.BRSELGA. If you need assistance after delivery or have questions about installation or usage, feel free to reach out to us at [email protected]. We’re here to help make sure everything goes smoothly. ^Juvy LG

  • Rated 1 out of 5 stars

    Bad install service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still not installed. They keep pushing it out, or no time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Bosco. Thank you for sharing your experience with us. We understand your inquiry regarding the installation delay. While this issue seems to be related to the installation service, we recommend reaching out directly to BestBuy's customer service to discuss and resolve the matter. They will be able to assist you in scheduling a timely installation.
      https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-zero-clearance-door-black/6571539.p?skuId=6571539
      In the meantime, if you have any other questions or concerns related to your LG MVEF1323F Microwave, please don't hesitate to reach out to us via private message on Social Media @LGUSSupport. Our team is here to help and provide any assistance we can.

      We appreciate your patience, and we look forward to resolving this for you.

      —Renzo LG

  • Rated 1 out of 5 stars

    Delivery date not acceptable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not here, though they said it was available and in the warehouse, it was not delivered with the FOUR other appliances we bought.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, James. Thanks for letting us know about the delivery delay for your LG Over-the-Range Microwave (Model MVEF1323F). Since the delivery timing isn't matching what was promised, please contact Best Buy directly so they can assist with coordinating your order and delivery status.
      https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-zero-clearance-door-black/6571539.p?skuId=6571539
      If you need further assistance with your LG product, please send us a private message on Social Media @LGUSSupport. We appreciate your feedback and are here to help. —Renzo LG

  • Rated 1 out of 5 stars

    Broken not just open

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase did not work Very disappointing!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, PatriciaB. Thank you for sharing your experience with us. We understand your inquiry and we understand to hear that your LG MVEF1323F microwave didn’t function as expected out of the box. Since this was an open-box purchase, we recommend reaching out directly to Best Buy to address any immediate concerns related to the condition of the unit at the time of sale. However, we'd still like to ensure you’re fully supported with your LG product. If the unit is powering on but not heating, try performing a hard reset by unplugging the unit for about 10 minutes before reconnecting it.
      https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-zero-clearance-door-black/6571539.p?skuId=6571539
      If the issue persists, please send us a private message on Social Media @LGUSSupport so we can explore your options and assist further. —Renzo LG

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