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Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 4.3 out of 5 stars with 176 reviews

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Rating by feature

  • Performance

    Rating 5.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the convection cooking, ease of use, and sleek design of the 1.7 Cu. Ft. Convection Over-the-Range Microwave. Many appreciate the easy installation and the powerful exhaust fan, while some find the fan a bit loud at its highest setting. The spacious interior and variety of cooking options are also frequently praised. Overall, the microwave receives positive feedback for its performance and attractive appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 176 reviews
  • Rated 5 out of 5 stars

    What a microwave!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best microwave we have ever owned. It cooks evenly and quickly. The convection oven feature is also a major time saver!! Will definitely be buying lg again!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly built product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on December 14 and had it installed by some professionals after it was installed the door would not line up with the Dial panel, I call the warranty company for a repair and they came out on January 5 the technician change the door and said that it is still not lining up and that is the best he could do, because the products they use to build this microwave is plastic and aluminum....so it Bends easy, also he said the microwave works good$&@)(?/-

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you feel like the door alignment issue needs to be addressed further, please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on facebook at www.facebook.com/LGSupportUSA ^CP LG

  • Rated 5 out of 5 stars

    does what its supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a total kitchen remodel and purchased this from reading reviews from a number of different websites. A little expensive but I only want to install one time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My contractor installed this microwave 17 days after I received it and I doesn’t work. I would not recommend buying any appliance from Best Buy given the 15 day return requirement. Now I have to wait for lg to come service it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This performs as expected, but I still have to check directions. After I figure it all out it will be fine. It's very attractive. I like the five speed fan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the reviews about damaged units I figured I would try anyway. Bad move, it was damaged. If you want a timely refund you have to return it to a store. Was told by customer service to ship to the store, that way it is shipped and handled by Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the shipping damage, to let our R&D team know your dissatisfaction with our microwave. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Very nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the nicest microwave I've ever had, easy to use, easy on the eyes, and at a decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this item. It cooks really well, has easy to understand controls and is really spacious.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out the box! Kept saying close door. Repair guy came out and replaced part. Now it works but i get some kind of sensor error! Definitely a lemon!!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 4 out of 5 stars

    The Utility Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave has it all. Once I figure out how to use it, I'm sure I will no longer need an over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave and very attractive,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy with all the problems I had. in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we were looking for in a microwave. Chose this because it matched our other LG purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to match other appliance replacements. Has all the standard options you come to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a kitchen aid vent hood with this convection oven/microwave and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and very nice looking complementing the other LG producte we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice for an upscale model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an investment property and bought this trusting it would protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convection Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new microwave and the fact that it can function like an oven. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very impressed with the microwave and all the features it has,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT MICROWAVE, EFFICIENT AND FAST. I am excited about it's features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review at present is only one star because the unit was defective. Maybe I'll get to review it once I get the replacement unit.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

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