The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 501 reviews
Rated 5 out of 5 stars
Easy Install
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just Perfect! Fit exactly where we wanted and the install was easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not much experience with it, but so far we like it. Controls are logical and provide easy access to all common functions. Appearance is great in our kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have only had this microwave for a week, but I am disappointed with its performance. The quick start function works fine, but I had to call the tech department to use the other functions. When I tried to use the functions such as manual or defrost, the screen read FOOD after pushing the start button and nothing happened. The tech support determined that a sensor in the door was not noting that food was already in the oven. To use the manual or defrost cycles you have to put the food in, leave the door open, program the settings, close the door and finally push START. Some of the other settings are time consuming. To cook a casserole with the AUTO COOK mode, you have to push the button seven times to make your setting selection. There are more menu selections than I will ever use. I love my LG refrigerator, but the microwave was a disappointment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked this unit, but my wife hated that the fan runs all the the time when it on. I loved the controls. We returned it. When you boil water in it, at least it vents well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I guess the microwave is okay but I'm very disappointed in Best Buy customer service and this is the only place for me to rant. I bought an Open Box Excellent. When I got it home, it appeared to be okay, but it was a few weeks before we could install it because of our kitchen remodel. When we got ready to install it, we noticed the back left corner was dented and it was missing the damper, exhaust bracket and template. Because I'm out of the return period, Best Buy will not give me a partial refund. I paid $226 for a damaged appliance. Now it's on sale for $199 and the price for an "Open Box- Fair condition" is $150. I'm very disappointed that I got stuck with this and then had to order the parts that were SUPPOSED to come with it. Now I have over $250 in this damaged piece of crap.
Hi, Angel. Thank you for sharing your experience with us. We understand your concern about receiving a damaged LG Microwave (MVEM1721F) model, especially when it was supposed to be in excellent condition. We strive to provide exceptional services and ensure a smooth and seamless experience. We do want to help in any way we can with your microwave. Since you've already ordered the missing parts, we hope that helps get your unit back to full working order. If you're still having any issues with the microwave itself, we recommend reaching out to us directly via private message on social media @LGUSSupport, and we’ll be happy to guide you through any troubleshooting steps or solutions. ^Juvy
We truly appreciate your patience and your feedback, and we're committed to ensuring that you have a positive experience with your LG products moving forward.
Rated 5 out of 5 stars
If you are replacing a LG or Goldstar unit, buy.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our 10'ish y/o Goldstar microwave bit the dust. Served us well, even survived a plumbing leak (wife said the microwave was leaking). Needed one quick. LG is Lucky Goldstar, same brand. Figured they mounted in a similar way. Backbrace points and bolt spots were exactly the same. Took longer to clean up the spot where the old one was mounted than it did to pop this one in. Works great.