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Customer Ratings & Reviews

Your price for this item is $3,999.99
The comparable value price is $4,999.99

Customer reviews

Rating 4.7 out of 5 stars with 42 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
  • Rated 2 out of 5 stars

    LG 100 inch tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days after the TV was installed by The geek squad in my house. I lost video but still have the audio.lg

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ronald. Thank you for reaching out to us. We appreciate you sharing the details about your LG TV (100QNED85AU) model. We understand how important it is for your new TV to deliver both picture and sound as expected.

      A helpful step to try is a power reset: unplug the TV from the wall outlet for about 5 minutes, then plug it back in and turn it on. If the issue persists, please also check that the HDMI or input connections are secure and that the TV’s software is up to date by navigating to Settings > All Settings > Support > Software Update. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. If further assistance is needed, please send us an email at [email protected] so we can continue supporting you directly. ^Juvy LG

  • Rated 1 out of 5 stars

    Worst buy From Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv by far sold a tv which i had to wait for but television was defective had a black spot the size of an apple well no problem right nope television was out of stock and didn’t have a date for availability called lg about television and they were rude and I’m a very patient person they left me telling them I would be buying a Samsung television. Well I did not buy a Samsung but bought a Hisense television 100 inch u7 which blows the lg out the water if you are seeing this don’t buy lg television you’re wasting your money unless you’re able to buy OLED

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG TV (100QNED85AU) model. We understand how important it is for your TV to arrive in perfect condition and perform as expected, especially after waiting for delivery. If a black spot appeared on the screen, it may indicate a panel defect or pixel damage. One helpful step is to run the built-in picture test from the settings menu to confirm whether the issue is with the display or the input source. You can find product support and additional troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen--20150933240306. If you'd like us to assist further or take a closer look, please send us an email at [email protected]. We're here to help. ^Juvy LG

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