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Customer Ratings & Reviews

$3,499.99
Save $500
Comp. Value: $3,999.99

Customer reviews

Rating 4.7 out of 5 stars with 56 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 100" Class 85A Series QNED evo AI MiniLED 4K UHD Smart webOS TV (2025)'s picture quality, describing it as super clear and very detailed. The size of the TV is also a popular feature. There are no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews
  • Rated 5 out of 5 stars

    Afm. Hasan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service . Store manager and salesperson see very helpful.i like to buy 4 more AI to. From this store.Afm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg is the best! I own a 65 inch OLED and a 77 inch OLED and now the 100 inch Qled and I am very satisfied with all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and set up. Every thing when smooth . Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful TV whether you're watching sports, movies, etc.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality highly recommended it if you’re in ma

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy From Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv by far sold a tv which i had to wait for but television was defective had a black spot the size of an apple well no problem right nope television was out of stock and didn’t have a date for availability called lg about television and they were rude and I’m a very patient person they left me telling them I would be buying a Samsung television. Well I did not buy a Samsung but bought a Hisense television 100 inch u7 which blows the lg out the water if you are seeing this don’t buy lg television you’re wasting your money unless you’re able to buy OLED

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG TV (100QNED85AU) model. We understand how important it is for your TV to arrive in perfect condition and perform as expected, especially after waiting for delivery. If a black spot appeared on the screen, it may indicate a panel defect or pixel damage. One helpful step is to run the built-in picture test from the settings menu to confirm whether the issue is with the display or the input source. You can find product support and additional troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen--20150933240306. If you'd like us to assist further or take a closer look, please send us an email at [email protected]. We're here to help. ^Juvy LG

  • Rated 2 out of 5 stars

    LG 100 inch tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days after the TV was installed by The geek squad in my house. I lost video but still have the audio.lg

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ronald. Thank you for reaching out to us. We appreciate you sharing the details about your LG TV (100QNED85AU) model. We understand how important it is for your new TV to deliver both picture and sound as expected.

      A helpful step to try is a power reset: unplug the TV from the wall outlet for about 5 minutes, then plug it back in and turn it on. If the issue persists, please also check that the HDMI or input connections are secure and that the TV’s software is up to date by navigating to Settings > All Settings > Support > Software Update. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. If further assistance is needed, please send us an email at [email protected] so we can continue supporting you directly. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mister Mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and good sound quality. works well with apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Extremely Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive size and phenomenal picture quality!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great big screen TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, big screen. Just requires some time to get to all features. And we got a free delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving my 100 inch LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing and the apps are easy to navigate. I am really happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture and Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture and sound...but it takes little tech experience to setup at the start. All main streaming apps are ready to view. My family love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture, great size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Not quite as good of a picture as my lg 83 inch g5 but I wanted a larger size in a certain space. Great pic for the size without spending 25k on a 100 inch g5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new LG QNED 100" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture easy of setup, and fit perfectly on my wall. Love this 100' screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and sound with the LG Soundbar. The screen size is perfect for my space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible coustomer service. May never shop again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great 3 weeks late where i missed having for super bowl. Zero help from coustomer service. May not do buisness with best buy ever again. Also was talked into buying best buy membership because tv would go on sale whitch i did from 3499 yo 2999 where i could have got 500 back but since the delay i wasnt able to get it. So i. In Turn i lost 500 from no delivery and the hundred from signing up for best buy. So im the one who lost out 600. Thanks for nothing

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jason. Thank you for reaching out, and we understand the importance of having your LG TV (100QNED85AU) model delivered on time—especially when you were counting on it for a major event like the Super Bowl. While delivery timing and membership promotions are handled by the retailer, we want to make sure you’re supported with your LG product moving forward. Once your TV is set up, one step that can help optimize performance is running the Picture Mode Fine‑Tune settings. This model offers advanced calibration options that can enhance brightness, motion handling, and color accuracy. For more guidance, visit https://www.lg.com/us/support/product/lg-100QNED85AU.AUS. If you need further assistance, please send us an email at [email protected]. We're here for you! ^Juvy LG

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