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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers commend the 1000 Sq. Ft. Window Air Conditioner for its effective cooling capabilities and ease of use, with many praising its ability to keep rooms cool and its straightforward installation process. Positive feedback also highlights the unit's strong performance. However, some customers noted that the air conditioner can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Rated 4 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, smooth, quiet, but it was heavy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cool all 1000 square feet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this AC for a month and I have been very satisfied. I would recommend this AC it was worth every dollar. Very efficient!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Amazing ac unit. Works great and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for a commercial space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very quiet and does an excellent job keeping the area cool. Just make sure you're aware of the need for a special outlet!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best ac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ac and it cools my whole house down and saves money

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great unit for cooling large spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units are already exceeding our expectations for cooling a few larger rooms in our facility during a very hot summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This unit works Excellent I have no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This A/C is the best one I have ever bought just set the temperature and forget it it keeps my four rooms quite cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was just what I needed cool and not so loud I would buy this air conditioner again

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cold! Quieter than my old unit. Fits in window

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great would recommend it to anyone yep

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product and haven’t had a problem out of it yet, works great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    POWERFUL!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PURCHASE THIS YEAR BY FAR. GREAT WINDOW UNIT COOLS WHOLE HOUSE IN MINUTES.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not so Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy, doesn't cool up to expectations but worst is how noisy it is especially as it shifts from fan to cool in energy saver or cool mode. Had a time which is easy to use so it starts on its own and cools the room down. Overtake, somewhat disappointing!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us, as they will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call our Customer Service at (800) 243-0000. Thank you, Tanisha. LG

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools ample 1000 sq ft space with little effort, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Great! Great! Excellent Air Conditioner!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Effective but LOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ridiculously loud. SO loud that a kid was recently standing near the unit and had to cover their ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemons. 1st replaced; 2nd lasted only 2 summers.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awful purchase. This is a huge unit, too big for one person to lift. I hired help to get it upstairs and installed. After all that, it didn't cool. "Bad Compressor." After the hassle of uninstalling it, getting it back down stairs, waiting for a new delivery, hiring help again with getting it installed. waiting for pick of the original lemon a/c, the new unit was as loud as a jet engine. LG arranged for a repair person to come, but on the day, my daughter had Covid and he would not come in (She was isolated in another part of the house.) After so much hassle, I decided to live with the noise since it was cooling. Just 2 years later - just 2 summers - it stopped cooling. It is now past warranty. LG has supplied me with a dozen names of "repair centers" and NOT ONE will come to work on a window unit. I'm beyond disappointed with the quality of the unit and the sevice. The one star is for the fact that it cooled my space, if only for a short while.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, there. Thank you for sharing your experience with us regarding your LG window air conditioner model LW1816ER. We understand the challenges you've faced and appreciate your feedback. To address your concerns, please send us a private message on our social media platform via @LGUSSupport. Our team is dedicated to finding a resolution that meets your needs and ensures your satisfaction. We value your loyalty and will work diligently to assist you with the next steps. Your feedback helps us improve our products and services, and we look forward to helping resolve this issue for you. ^Sam LG

  • Rated 3 out of 5 stars

    Good A/C

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good A/C, just be sure to check your outlet, as this is a 240 volt A/C, not 120 vault like more typical outlets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old A/C unit with this one and it makes our place much cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools almost my entire house. Very quiet compared to my last AC.

    I would recommend this to a friend
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