Customer Ratings & Reviews
- Model:
- LT1037HNR
- SKU:
- 5890338
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers express satisfaction with the heating feature of the 440 Sq. Ft. Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater, stating that it cools their living room very well. However, some customers have concerns about the product arriving damaged, with broken parts, and the noise it makes during operation.
This summary was generated by AI based on customer reviews.
Didn't work,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arrived with damage to the back of the air conditioner. Three plug to it is nothing that I can even find an outlet for. Due to timing of vacation at work (which was what it was purchased for). By the time we were able to get an electrician to take care of things, or attempt to, the return was uncle to be accepted. Super unhappy that they would sell something with a plug that can't be plugged in. So I'm out $900
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Geek squad was called right away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor was not working after 30 mins of plugging it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
- Pros mentioned:Cooling
AC/Heater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to heat and cool a remodeled /(bedroom )attached garage. Love that it has a remote, timer, and both heat and cool features. No problem cooling a previously 2 car garage.
I would recommend this to a friend Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up dented, ground plug on cord was broken off... overall in very bad shape. We used it because we were in a bind. Less than 2 months later the unit is not powering on. Would steer clear of this unit. Super cheap feeling everything is brittle, much better options out there... has to be.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I am sorry to hear your air conditioner was damaged out of the box, and now will not power on. This is definitely not what we expect from our products! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
