Customer Ratings & Reviews

I recently purchased the portable LG air conditioner, and it has exceeded my expectations in several key areas. Performance - First and foremost, the cooling efficiency is impressive. It quickly lowers the temperature in my living space, even on the hottest days. The adjustable fan speeds allow for customized comfort, and I've found that it can cool a room much faster than other units I've used in the past. Noise Level - One of the standout features of this model is how quiet it operates. Unlike many portable air conditioners that sound like a jet engine, the LG unit runs at a pleasantly low noise level. I can easily hold conversations or watch TV without needing to crank up the volume. This is a game-changer for anyone who values peace and quiet in their home environment. Energy Efficiency - Another significant advantage is its energy consumption. This LG air conditioner uses considerably less electricity compared to other units I've owned. I've noticed a difference in my energy bills since I started using it, which is a relief during peak summer months. The eco-friendly mode is also a great feature, allowing me to save even more energy while still enjoying a comfortable indoor climate. Portability - As a portable unit, it’s easy to move from room to room. The wheels glide smoothly, making it simple to transport between spaces as needed. The setup was straightforward, and I appreciated the included window installation kit. Design - Aesthetically, the LG air conditioner is sleek and modern, fitting well with my home decor. It doesn’t feel bulky or out of place, which is often a concern with portable units. Overall, the portable LG air conditioner is an excellent investment for anyone looking to beat the heat without compromising on comfort or energy efficiency. Its quiet operation and lower energy consumption make it stand out in a crowded market. If you're in need of a reliable cooling solution that won’t break the bank on your energy bill, I highly recommend this unit!

Pretty impressed after first use. Purchased two of these to cool my 1200 sq ft 2 bedroom apartment. I usually use an LG 4000 BTU window unit in the living room and block off the room only keeping the one cool. This year we are expecting a baby boy and wanted to keep the whole house cool for the summer for my wife, the babe, and our 2 labs. Not a fan of hanging giant 10000 but units out 2nd floor windows. These are very convenient, easy to set up and work great. First use I brought all 1200 sq ft from 73 and very humid to 68 and no humidity in about 40 minutes. Usually portables are on the loud side, but these are very quiet. Maybe even quieter than my LG window unit. Also easy to pop out of the window if you want to open them up on a breezy day. Which we do often with AC units. I can’t speak to the longevity, but very happy after first use. Portables are not as efficient as window units, but if you have a specific use case or want to cool large areas without hanging large ac units dangerously out the window, I highly suggest these. The ThinQ tech that allows you to remotely control the unit over WiFi is a must for me with being able to control it while my dogs are home alone on the heat of summer. It works flawlessly as it does on my LG window unit as well. Be aware that when connecting it to your WiFi, I find the most success doing it “manually” (you will see what I mean in the app). When connecting to a hidden network it WILL fail the first time, do it a second time and it will work (not sure why this is the case, but have noticed Travis with all LG ThinQ technology.

We wanted a larger, quieter air conditioner and were put off by weight of a larger window unit. The LG LP1419IVSM is as powerful, efficient and quiet as it is claimed to be. The WiFi connectivity comes in handy when you are away too. It’s no wonder why this unit sells out so quickly. Thanks LG!

I would give this 5 stars but I’m not because solely of the fact that this unit didn’t come with all the parts it said it was supposed to come with. It wasn’t a problem only because the part they failed to send was the adhesive short foam weather seal tape. I made do with some stuff I already had. But with that being said this into works flawlessly. It was easy to set up almost to easy. It definitely gets the job done for our main living room. To be honest the machine isn’t that loud which is nice considering how big it is.

This portable ac works very well. If you start with an already hot room it takes half hour to an hour to really get it cool. Of course how big the room is. Once cool it keeps the area cooler. I bought this though for the Wi-Fi so I could turn it on at work and by the time I get home it’s cooler. I have to say that so far and I’ve used it a few times that it worked great.

Amazing unit. Installation was a breeze and it cools my whole 1 bedroom apartment with ease. LG products are always top notch. Thank you Bestbuy for offering these products from trusted brand!

The unit is quieter than I was expecting. The window vent is small enough that you can still look outside. There has not been a really hot day yet, but the few times we have used it it has performed well. The app allows access to some useful features that will come in handy during the summer.

I Did Not Buy From Best Buy!!! BES TBUY MESSED UP MY ORDER TWICE!!! I BOUGHT THIS FROM PC RICHARDS. IT IS A AWESOME PORTABLE AC

The AC works well, but the box says its for 450 sqft. Best Buy has listed that this item can cover 500 sqft multile times. They need to update the listing because it’s false adveristing!

The LG DUAL Inverter 14000 BTU Portable Air Conditioner (LP1419IVSM) does a great cooling job. I am using it to cool around 950 sq ft. The weather has been in the mid-90's and very humid but the air conditioner has kept the space in my two-story townhome comfortable. I use a high-velocity fan to direct cool air down the stairs to the first floor. i discovered that i could use a piece of foam insulation board in place or the window screen. For an easy vent solution, cut out a hole in the foam board and tape the hose in place over the hole using duct and gorilla tape. See the attached photos.

Not sure how to review this, my unit was delivered yesterday and because it was hot I was anxious to open it and set it up. Immediately I noticed that the box the unit came in was dented and looked like it was thrown around a couple of times. Nonetheless I took the ac unit out of the box and everything looked good. I read the instructions and set everything up and when it came to plugging the unit in I noticed that the power plug was bent and broken. I immediately called LG and reported the problem and while doing so I decided to put the bottom part of the plug inside the hole and then inserted to the power outlet. To my surprise it worked and the ac seems to be working great. The LG agent advised that they had noted it in case of any issues but ultimately advised to contact Best Buy about the issue. At this point i already have it set up and and don’t wanna go thru the hassle of exchanging / returning it especially with the hot days coming up.

Good with energy using and cools the room great without trouble!

Ordered for window unit replacement. It came just in the nick of time! My HVAC went out! This unit cooled two large rooms downstairs and kept is comfortable untill the repairs were made! Highly recommend this portable AC!

The box came in horrible condition but the product itself is great. The shipping and handling not very good and the packaging came in sub ideal.

I love this!! It cools down our entire apartment from just one room! And I love that I can control from my phone! Definitely recommend.

This portable ac gets the job done room doesn’t have insulation so it would get really hot but with this ac it was able to cool it down right away worth the money.

Incredibly frustrating. The AC unit is clearly not packed well enough for shipping. The first unit i received, the condensation basin was severely cracked similar to what can be seen in other reviewers’ photos. I had to package this stupid heavy unit back into its damaged box and tote it back to Best Buy where they received my return and ordered a replacement. Days later, the replacement arrives and guess what … the condensation basin is severely cracked again! Its getting hot where I live and I need an AC unit. I can’t live in this loop of receiving damaged AC units and returning them forever. Who even cares if its a good unit if it doesnt survive shipping!

Works great! I was surprised by how quiet it is. Installing the window exhaust was super simple too. Overall good purchase.

what is happening with the delivery, I ordered this air conditioner twice and it arrived in bad condition twice, it is not a new device, it seems like it was returned more than once, but they are giving it out as new, the box is torn, the air conditioner is damaged, what is happening with you? Why can't you deliver it as expected, I pay you for a new one and you bring the device in disgusting condition, Best Buy says it is not our fault, it is the delivery and the LG company, disgusting experience! It looks like you ran out of new air conditioners and are trying to push defective air conditioners

Do not buy this product. Customer service is so awful that it taints my experience with the product. Like several others have said, I received a unit in a completely destroyed box, and it was cracked. I couldn't transport the unit to get a new one because I couldn't lift the 70 pound broken unit. I was forced to buy a box and pay for a pickup from UPS because Best Buy would not pick up the unit. A customer service rep promised that I could be reimbursed the $50 it took to send it back. They lied and now I won't get my money back. Unacceptable.