Customer Ratings & Reviews

Pretty quite compared to other AC units. My only complaint is that the remote has to be super close to the unit so if you are sitting across the room it won’t work. I have not tried to set up the app yet.

We live in SoCal, by the beach, with no A/C. The temperature is comfortable most days, but mid July and August can get a little uncomfortable. We bought this for our bedroom, and it could be the best purchase we’ve made in awhile! Easy to set up, cools down the room quickly. Will be able to store nicely in a closet when we don’t need it. Bought a second for our guest room.

Bought this to use in a Master Bedroom in a home built in 1891 with very narrow windows that a window unit wouldn't fit in. The box was beaten up and delivered to a neighbor, but the casters were okay, and the unit appeared fine. Unpacked it, read the manual, and completed the installation. It is a fairly easy exercise. The only thing I caution you about is the "tab locks," where the hose in the rear unit "locks" onto the plastic guard that positions in the window frame. The tabs are not "locks" at all. They are pretty much useless tabs that allow the hose to travel freely into and out of "locking." I took double-sided Gorilla tape on one side and Duct tape on the other to make the union between the two stable and easy to modify later. Then I secured the insulating foam all around that plate before inserting the whole assembly in the window. That helps secure the seal, keeps out bugs, etc. You also need to consider the height of the hose because, if you have any solid window sill, you cannot adjust the height of the plastic panel that fits into the window - only the width. As a result, you may have a gap at the bottom, so the whole thing will fit in the window. Save some of the insulation material for that. As a result, the cheap "locking system" cost this product a star. On the flip side, this thing does a great job pumping out cold air so far without being overly noisy. However, you must consider how far you expect it to project cold air because the fan is only good enough to throw it about six feet out. A portable fan beside it helps a lot. I am happy with it and not so happy. It is an expensive unit, and only time will tell how dependable it will be. I recommend it if you have a tricky window situation that won't allow a traditional box AC.

Easy to Installation and it only takes 30- 45 minutes. Cool well and not too noisy when AC running. Cools a medium sized bedroom easily and quickly.

By far the best purchase I've ever made....this unit is super quiet and cools off my my living room in mins....highly recommend

This is my second LG air conditioner.My last one lasted6 half years and I have never had any problems. It wasn't throwing cold air and I thought it was time to get another with the heat wave coming and I was so glad I did. I got 14.000 BTU and so glad I did. I have a very small apartment and it keeps my whole apartment cool. I sincerely recommend you check LG out. YOU WILL NOT BE SORRY! I keep my settings at 73 and air on low. Check them out if you are looking for a new A,/C. I am a very satisfied Senior Citizen!

I was very surprised how well this unit cools and how quiet it is. I replaced a 9 yr old Sharp portable AC unit. You do have to pay up for this unit, but thus far I am very pleased with the performance. I have not used the wifi option, but sure it would be nice to have access with my phone. Setup was very simple. I will be curious how well the unit self drains with the condensation fan turned on.

This unit has been great so far. It’s convenient app interface allows for automation and scheduled timing for when it comes on, within an easy to use app. Its relatively easy to install in the window, however would be nice if the window panel used some sort of clips rather than screws. Other than that no complaints!

Easy to use out of the box. Cools effectively and quietly!

I love this A/C I bought it twice. I sold the first one when I had central air, but then, when I moved and needed a replacement, I bought another one. It is quiet, efficient, easy to clean, and easily cools my 650 square foot apartment.

Nice, quiet and effective. We liked this AC so much we ended up buying a second unit for a different room.

Best buy has this unit advertised as 14,000 btu. A significant upgrade from my old broken unit, I thought. The box is sitting in my living room and clearly says 10,000 btu. Called best buy, they know about the ad and won't do anything. Now I have to drag this friggin thing back up to best buy?!? Not what I thought I was paying for!

My LG Smart portable air conditioner preforms better than I expected. It runs quietly and pushes a great deal of cool air where I want it to go. It cools quickly and quietly. It cooled wonderfully during a severe heatwave. The hot humid weather was a perfect test and this machine passed with flying colors. 5 star product,

Great product! Before purchasing this product we were using A/C window units. This is much better. I am person that likes having my binds open during the day to use natural daylight. Window units took up a lot of window space, which was a bummer. This product uses a much smaller space in the window. That gave us more natural lighting. This product was also really easy to setup. It is also really easy to use. I highly recommend it!

Outstanding unit!! Purchased in 3 years ago, and it's still kicking away!! Keeps my bedroom at least 20*F below outside temperature in a old home. It was expensive though. I also like the dual inverter technology.

Cools extremely fast, easy to setup providing you have slide windows.

Best stand alone unit. I live in a small basement 800 SQ Ft 1 bedroom apartment with studio kitchen. It's setup in our bedroom and cools the entire unit with one fan assistance. The air immediately turns cold once on cool high mode. Pushes a large amount of air and exchanges for the chill that we're looking for. Really like the Wi-Fi system allowing us to see our bedroom temperature on our phone and activating the system when we want it. Smart system a huge plus with this powerful unit. LG lives up to its name.....Life is good with this one...

It is quite powerful and fast for colling down. But, I failed to connect it wirelessly the first time. Also, the isolation foam needs to be cut as single time usage, not compatible with its portable feature

The unit seems to work good pretty quite the power cord a little short so if you need an extension cord make sure it’s rated properly I wouldn’t go over 10ft. The app wireless is nice little setup. I like I can schedule it on and off remotely. It does use energy so you can watch the kw on the app. Exhaust is totally required

Works well, plug and play. Could use a longer hose